Shangri-La Hotel Nanjing
What We Love
- Floor-to-ceiling windows with stunning views of Xuanwu Lake and the Purple Mountain
- Central location close to Nanjing’s premier shopping and dining destinations
- Traditional Chinese massage treatments at CHI, the SPA
What To Know
- Guestrooms start at a spacious 484 square feet
- Free WiFi
- Nanjing is not as cosmopolitan as Shanghai or Beijing but has much to offer in the way of historical sights
- Free WiFi
- Parking On Site
- Room Service
Towering above tranquil Xuanwu Lake, the Shangri-La Hotel, Nanjing peers down onto the paddleboat-strewn waters and lake gardens lined with temples and teahouses. The interiors channel the local scenery with a calming, Zen-like decor that features a muted violet palette and plum blossom motifs. In the guestrooms, floor-to-ceiling windows look out at the smoky Purple Mountain in the distance. Head to Jiangnan Wok to sample chef Hou’s authentic Huaiyang creations, or see culinary professionals work their magic at Café Xuan’s live cooking stations. Relax with a dip in the indoor pool or splurge on a traditional Chinese massage at CHI, the SPA.
In the Area
Having twice served as China’s capital city, Nanjing has more to offer than being a mere layover point between Shanghai and Beijing. Make the trek up the daunting 392 steps to visit the mausoleum of Dr. Sun Yat-Sen, the founding father of the Republic of China. Be sure to visit the memorial in the morning to avoid the afternoon tourist rush; the lush scenery is worth the early morning wake-up call. Reward yourself later by chowing down on juicy burgers and shoestring fries at cult burger joint Motu. For some retail therapy, Aqua City is Nanjing’s newest mall, and Librairie Avant-Garde is a huge indie bookstore located in an underground garage.
How to Get There
This past November, we stayed at the Shangri-la Nanjing for two nights. All in all, we found it to be a good choice with comfortable rooms, good location, and friendly service.
Located just north of Nanjing's center, the hotel is in close walking distance to Xuanwu lake, the city walls, and Nanjing's modern metro. While the area itself isn't necessarily geared for shopping, within 10-15 minutes walk you can be near the center of the shopping district.
Arriving by high-speed train from Shanghai, it was about a 45 minute ride to the hotel. Check-in was friendly and efficient, and both of our rooms were ready to go.
Having booked through the Golden Circle Luxury Program, we were upgraded, breakfast was included, and a generous credit was provided to make our stay more welcome.
Our room was comfortable, with plenty of space, large bed, the standard amenities you would expect (bathrobe, safe, TV, etc.), and a large bathroom. As with other Shangri-la properties, the only complaint I would have is on their bath products which are generic and lack the high-end nature the hotel exudes – otherwise it was a comfortable place to spend the night.
We ate breakfast both mornings at their main restuarant and found the selection, service, and quality to be very good. As with other hotels in China, there was a wide range of Western and Asian breakfast choices, made-to-order soups, and some local specialities on order. Staff members would often make rounds, offering freshly baked pastries or egg tarts, which was a nice touch.
The hotel also featured several places to have a bite or drink. Their up-scale restaurant is overseen by a celebrity chef and we found our dinner there to be plentiful, affordable, and of high quality. Service was attentive and it appeared the restaurant catered to both travelers as well as locals. Other places to grab a drink were the lobby lounge and a Korean-inspired KTV. Both offered a different vibe, although we preferred the lobby as smoking was prohibited there.
In short, the Shangri-la Nanjing is a good choice and if we were to return, we'd definitely consider staying there again.
Stayed for business, rooms were spacious, clean. Hotel is fairly new and well maintained so quite an enjoyable stay. Ate at the chinese restaurant downstairs, food was excellent. Learnt later that it is an extremely popular restaurant and I can see why! Advance reservations recommended.
Spent 2 nights in Nanjing after New Year’s Eve with friends , the Shangri-La Nanjing is conveniently located close to some of the tourist attractions and not far from Nanjing’s train station.
The hotel offers everything you expect from a Shangri-La with a perfect mantainance.
Our room on the 38th floor was very spacious , well divided and offered all amenities you would think of.
We had breakfast and the choice between western and Chinese style food is wide and well assorted with good quality products and excellent service.
The only surprise was that at the egg cooking station the would not offer cheese as an option for omelettes (they had bacon , onion , peppers , corn and other vegetables though) but we went to take some cheese from the cold cuts buffet and minced it and the cook was happy to satisfy our request.
We also used the business center as we needed some documents to be scanned, the service was excellent but it was a little expensive in our opinion.
With had a great experience overall and will choose again the Shangri-La when in Nanjing.
Stayed with the family in a one bedroom suite for 2 nights. The suite was very nice, clean and specious (80 m2), with a separate bedroom and two bathrooms.
We liked the pool (25 m!) and the gym. The horizon club lounge was merely ok, I would suggest paying more attention to the quality of the food. Wasn’t really appealing at all times...
Overall we had an okay stay, I’m a fan of Shangri-La and try to stay with them whenever possible. The location of the hotel maybe wasn’t ideal for shopping etc.
From experience, I see that the Shanghai-la brand and their affiliate “Kerry Hotel” are tops in the Hotel categories.
Here’s the positives: All interaction with employees was met with a smile and good attitudes. Breakfast was great across the board including fresh baked goods.
Sports facilities include a heated 25 meter pool with sauna, steam and sauna. A decent gym as well. Rooms are meticulous and the housekeeping staff are bubbly and efficient. (They have the dirtiest jobs as well)
I tested them with things like ordering a hot chocolate with soy milk at breakfast. They made it perfect with no extra charges. No nickel & diming is good!
The subway is right outside and check-in and out was fast. The Assistant Concierge, Anthony Zhang, was right there to assist with getting a good room.
Also, if you can afford a few extra dollars, the Executive Lounge is a Gorgeous retreat on the 40th floor. There’s “tea time” and “Happy hour” with lots of food. One doesn’t even need to go out or dinner as the nightly selection was good even for me as a vegetarian!
On the negative side: The steam room absolutely does not function. None of the 3 days had it gotten hot. This is a common problem with many hotels that just don’t hire a proper Engineer to bring it up to par. It goes on, but just gets warm. The thermometer is broken and stays at 40c all the time. Also, the heat sensor is way too high. A person should not have to find someone to always turn it on. Still, it never gets hot, just warm.
That deserves a half star lower but it’s not possible so I’m still awarding 5 stars.
Overall, it’s a marvelous Hotel and you won’t go wrong staying there!