4.5
Very Good 1493 Reviews
Jetsetter Approved
This Hotel meets our standards
This hotel meets our standards, but we haven't stayed yet

Amenities

  •  Babysitting
  •  Bar
  •  Free WiFi
  •  Gym
  •  Handicap-accessible
  •  Parking On Site
  •  Restaurant
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Overview

Location

A stay at Waldorf Astoria Jerusalem places you in the heart of Jerusalem, walking distance from Mamilla Mall and Jaffa Gate. This luxury hotel is within close proximity of Tower of David Museum of the History of Jerusalem and Dormition Abbey.

Rooms

Make yourself at home in one of the 226 air-conditioned rooms featuring iPads and flat-screen televisions. Wired and wireless Internet access is complimentary, while iPod docking stations and satellite programming provide entertainment. Private bathrooms with separate bathtubs and showers feature jetted bathtubs and designer toiletries. Conveniences include phones, as well as safes and desks.

Spa, Wellness & Premium Amenities

Enjoy recreation amenities such as a 24-hour fitness center or take in the view from a rooftop terrace. Additional features at this hotel include complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge).

Food & Drink

Enjoy a meal at one of the hotel’s dining establishments, which include 2 restaurants and a coffee shop/café. From your room, you can also access 24-hour room service. Quench your thirst with your favorite drink at a bar/lounge.

Business & Travel Amenities

Featured amenities include complimentary wired Internet access, a business center, and limo/town car service. Planning an event in Jerusalem? This hotel has 14747 square feet (1370 square meters) of space consisting of a conference center and meeting rooms. Self parking (subject to charges) is available onsite.

How to Get There

Waldorf Astoria Jerusalem
26-28 Agron Street
Jerusalem, 9419008 Israel

Reviews

4.5 Very Good 1493 Reviews
Luxurious accommodations
Reviewed 3 days ago

We stayed in a Junior suite (thank you, Hilton points!) which was quite lovely and luxurious for 6 nights. My only complaint was mostly our fault. We needed some laundry done and I wasn't wearing my glasses when I filled out the laundry sheet so didn't see the prices. When the 2 bags were returned (nicely folded, etc.) the total was $250!! We did approach the manager with a request for some dispensation. They were not willing to budge on this. Admittedly it was our fault, but in my experience, a few dollars off would have satisfied us and not broken the bank for the Waldorf. We didn't leave there happy. A small thing, but it's the entrance and the exit of guests that make your stay.

Wonderful hotel
Reviewed 3 days ago

Loved the digital elevators. Our room was large with 2 full length doors that opened. Staff was outstanding. Morning breakfast was a true smorgasbord with coffee coming as soon as you sat down. Location could not have been better.

For me the Best Hotel in Jerusalem
Reviewed 5 days ago

Am glad our group stayed here. There is another grand dame here called King David Hotel which we were supposed to stay. But there is no comparison. Sorry about that. King David Hotel need to update itself badly. The breakfast here is very good and complete. Although service can be better they do try. I have to say the food service staff are not that great. Had a very slow encounter at the bar one night when the lone waiter cannot even attend to us since he was attending to a group of 10 too. The manager did noticed and speed things up a bit. What amazed me was when I paid the bill instead of charging it to my room. I was ask if I want to do a tip without waiting for me to say something about it. Anyway, everyone else from checking in to checking out and door man are fabulous. They make you want to start you day immediately. Always with a smile and welcome back. A pretty great stay and close to the Manilla Mall and old town. Quite Central.

Fifth Stay – Better and better…
Reviewed 6 days ago

Just completed our fifth Stay at the Waldorf Astoria Jerusalem. The Waldorf Astoria Jerusalem just gets better and better. Prior to our arrival, Alessandro, our Personal Concierge was busy preparing for our arrival, he was there to greet us upon arrival and he was always available to give us a hand during our stay.

Upon arrival, we were greeted by Mohammad at the front desk. It was a smooth check-in with Mohammad and we especially thank Mohammad for all of his wonderful assistance during our last day at the Waldorf Astoria Jerusalem. And it was great to again see Ameer, the front office manager with his sense of humor.

And thank you to Shlomi at the concierge desk, always ready to help out with every request.

And we can’t forget George the continually smiling Waldorf Astoria Jerusalem doorman, forever running to greet us with his permanent smile and kind words.

We were happy to see that the Waldorf Astoria Jerusalem is constantly improving. When you thought that the breakfast could not be any better, we were pleasantly surprised to find new additional items being offered at the best breakfast of any hotel in the world!

The hotel just gets better and better…

Again, can’t wait for our next trip to the Waldorf Astoria Jerusalem. Hopefully very, very, very soon.

Could’ve Been NYC
Reviewed 7 days ago

The service curbside to turndown was top drawer. It met the expectations of one who refers its NYC sister property for business. The staff was well trained, mannered and completely attentive. The rooms were generous. Having two restaurants worth dining at after hours of touring was a bonus. Breakfast set the bar for any meals beyond.