4.5
Very Good 1686 Reviews
Jetsetter Approved
This Hotel meets our standards
This hotel meets our standards, but we haven't stayed yet

Amenities

  •  Babysitting
  •  Bar
  •  Free WiFi
  •  Gym
  •  Handicap Accessible
  •  Parking On Site
  •  Restaurant
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Overview

Location

A stay at Waldorf Astoria Jerusalem places you in the heart of Jerusalem, walking distance from Mamilla Mall and Jaffa Gate. This luxury hotel is within close proximity of Tower of David Museum of the History of Jerusalem and Dormition Abbey.

Rooms

Make yourself at home in one of the 226 air-conditioned rooms featuring iPads and flat-screen televisions. Wired and wireless Internet access is complimentary, while iPod docking stations and satellite programming provide entertainment. Private bathrooms with separate bathtubs and showers feature jetted bathtubs and designer toiletries. Conveniences include phones, as well as safes and desks.

Spa, Wellness & Premium Amenities

Enjoy recreation amenities such as a 24-hour fitness center or take in the view from a rooftop terrace. Additional features at this hotel include complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge).

Food & Drink

Enjoy a meal at one of the hotel’s dining establishments, which include 2 restaurants and a coffee shop/café. From your room, you can also access 24-hour room service. Quench your thirst with your favorite drink at a bar/lounge.

Business & Travel Amenities

Featured amenities include complimentary wired Internet access, a business center, and limo/town car service. Planning an event in Jerusalem? This hotel has 14747 square feet (1370 square meters) of space consisting of a conference center and meeting rooms. Self parking (subject to charges) is available onsite.

How to Get There

Waldorf Astoria Jerusalem
26-28 Agron Street
Jerusalem, 9419008 Israel

Reviews

Great Excperience
levi s

This is the best hotel in Jerusalem, Israel! I only stay here and recommended you do to.It is the highest class of luxury yet they make you feel at home. Only steps from the great mamilia mall and a short walk to the old city of Jerusalem Israel.

The WALDORF ASTORIA JERUSALEM IS STILL THE BEST
NossenNotte

If you are traveling to Jerusalem and you want a luxurious hotel in a great location, then the Waldorf Astoria is the answer. I've stayed there in July for six straight years and it's consistently superior.

The concierge staff, led by Aviad and assisted by Daniel (among others), is the best I've ever met at a high-end property. They can help you with just about anything, including getting your passport extended! Even the door staff, led by George and Joseph, could not be more helpful: George won't let you go out without a complimentary bottle of ice cold water!

Midori is one of several incredibly friendly and helpful front desk staffers. Amira Lauer was on property and helped me extend my stay for two extra nights, which made things even better. One of the front desk managers, Amir, was on vacation for most of my stay, but he is one of the best in the business and helped friends I'd recommended to the property.

The rooms are downright luxurious, complete with wonderful beds, excellent internet, flat-screen tv with plenty of channels. Bathrooms are large, and include antique-style "legged" tubs, over-sized showers, a in-wall tv (soak and watch!) and stocked with Ahava products.

You can't beat the location: a half-block from the Mamila Mall and 10-minute walk to the Old City's Jaffa Gate. The streetcar stops 2.5 blocks away, buses stop less than a block away and there are endless restaurants.

Breakfast is incredible...prices are Waldorf-tier...great bartender Ari (downstairs).

Very disappointing. Not Waldorf quality, bad service. I would not go back
HeyDude09

Multiple issues: long wait times at check in (only one person attending); improvised gym in a guest room, no water in gym and took about 25 min to get it; concierge not capable of reserving dinner - I had to do it on my own, no pool - under construction? Best restaurant closed for a private event - leaving the hotel guests at the lowest priority. And all this for over $500 per night? Unbelievably bad service, no attention to details and they don't seem to care - no reaction to feedback. Only good thing are the rooms.