Mamilla Hotel – The Leading Hotels of The World
What We Love
- Buffet breakfast is included in the Jetsetter rate
- Stunning views of Jaffa Gate and Mount Zion from the rooftop restaurant/lounge
- Jerusalem’s most exclusive shopping street is adjacent to the hotel
- Guests staying Saturday through Wednesday receive a 10 percent discount at the ethereal Akasha spa
What To Know
- Children are welcome, but the hotel is better suited to couples and business travelers
- Restaurants serve a restricted menu during Shabbat hours (Friday night to Saturday lunchtime)
- Rooms have picture windows but no balconies
- WiFi is an additional cost of $15 per day
- Free WiFi
- Handicap Accessible
- Parking On Site
- Room Service
Even with 194 rooms, the Mamilla Hotel has a boutique feel. The spacious lobby strikes a note of moody sophistication with its central fireplace, clusters of chairs, modish lighting and espresso bar. Italian designer Piero Lissoni’s style-forward flair takes on a palette of plums, grays and Indian reds to enhance creamy Jerusalem stone walls, which are dotted with vintage black-and-white prints of the area. Up on the rooftop sundeck, loungers are surrounded by lush herbs and shrubs, and the Old City views just can’t be bettered.
Bed and Bath
Minimalist furnishings are contrasted with natural elements: wood underfoot, rough stone walls and arched windows. Mirrored dressers, drop lights and pleated side lamps, black lacquered headboards and white sliding walls set light against dark. The verbena-infused stone bathrooms have rain shower wet areas, plus angular tubs with racks stacked with L’Occitane toiletries. A standout feature is the state-of-the-art liquid crystal wall that separates bathroom from bedroom — it turns from transparent to opaque at the flick of a switch. Suites even have mini LCD screens set into the bathroom mirror. Slippers in both his and hers sizes are a sweet touch.
The flagship Rooftop Lounge & Restaurant — a pleasing mishmash of white wicker chairs, sofas dressed in bright fabrics and glass goblet–strewn tables — serves Middle Eastern–inspired dishes (spring chicken with apricots and dates, saffron-infused ravioli, almond sahlab for dessert). Breakfast, served in the stately Dining Room, is a dainty array of Israeli specialties with a modern twist; the seared eggplant dipped in yogurt is sensational. The Mirror Bar draws in Jerusalem’s socialites, with hot tunes from the nightly DJs and a mixologist behind the back-lit alabaster bar. There’s a state-of-the-art gym on-site, and guests receive a 10 percent discount at the ethereal Akasha spa, where the hammam and watsu pool complement an enticing massage menu. The subterranean pool has indigo cube tiling and spot-lit orchids, resulting in an under-the-sea vibe. Prior to guests’ arrival at the Mamilla, a host gets in touch to offer assistance and remains on hand during the stay; call anytime for a restaurant tip when out and about in the Eternal City.
How to Get There
Stayed here for 5 nights.
With all the glowing reviews I was expecting more. Beware if you book a studio room, you will most likely be facing the busy street and front entrance to the hotel. Our first room was directly above the front entrance to the hotel. I asked for a room change and was told”Madame we are fully booked” by Rachel the front desk manager. Apparently if you are staying for one or two nights you have a better chance of getting a better room. After complaining, I was shown another room. This one was directly opposite the bar. Not sure how this was better. They came up with one more option, again facing the street but further down. Well found out , the windows are not soundproof. It was Independence Day, and the park directly opposite the hotel had a big celebration that went on until sunrise. No sleep. The glass cube bathroom is rather strange. Although you can change it from transparent to opaque, you will wake up the other person you are sharing the room with, if you need to use the bathroom and turn on the light. The whole room
Lights up, since there are no walls. The very small sink does not accommodate two peoples’ toiletries.
The front doormen were not very helpful. The taxi cabs will rip you off, if you don’t tell them to turn on the meter. I told the doorman upon returning and he just shrugged his shoulders.
On the positive side/ we loved the rooftop restaurant, great views, great service, and great food. Also, great location.
Next time, I will try a different hotel. I ended up getting a bad cold because of the sleepless nights.
Tip: book a better room than the studio.
It’s also starting to look a bit worn around the edges.
We stayed here for one night. The hotel is wonderfully positioned for the old city, a few minutes walk from Jaffa gate. We found all the staff to be professional,polite and helpful. We had a problem with our air conditioning and it was quickly fixed. The hotel is designed in a modern minimalist style with lots of large art books , pieces of art and interesting pieces of furniture scattered around the hotel however the modern often meant uncomfortable. There were not really any comfortable seating arrangements in the lounge , we were waiting for a couple of friends to join us and the only place for the four of us to chat comfortably was by the reception desk.
The room was small but perfectly adequate and had everything that we needed and the bed was very comfortable. The bath however was in a really modern style and not conducive to lying back and having a good soak! Also ,there was quite a lot of mould around the bathroom.
On Friday evening we enjoyed a lesson on wine from two charming sommeliers from the hotel. The event was free and much appreciated. I must however mention the bathroom by the reception desk. Not terribly clean, toilet roll holder hanging off the wall and generally in need of a good overhaul!
We would like to express our sincere appreciation and thanks for the great customer service we recently received
at the Mamila hotel in Jerusalem. We had some special needs, including a son with nut allergies and elderly guests with us and the staff did a fantastic job accommodating all our needs. A special thanks goes to Ms. Yarden Arad from banquets, who coordinated all of our Passover Seder needs, following up diligently even from her own home late at night. This could not have been done without the help and assistance from the Brand Ambassador, Mr. Emanuel Shapira Rabbanian, a consummate professional, who from the beginning, evaluated our needs, came up with a plan and delegated responsibilities to others like Yarden, who immediately went into action. Mamilla, and really all its staff, were extremely diligent and responsive in dealing with our needs. We have stayed in many nice hotels around the world, including Ritz Caltons, Four Seasons etc. and Mamilla and its staff were at the same level. It is this type of effort and service that will result in Mamilla accomplishing its laudable goal to be a first class hotel achieving superior customer service. Ms. Arad and Mr. Rabbanian, as well as many others in the hotel exemplified great customer service and their assistance was very much appreciated.
Thanks Mamilla for a wonderful Passover experience and we look forward to our next stay there!
This is a nice hotel that has not met its full potential, we had an executive room and it was spacious but it didn’t feel clean, the throw rug needed to be replaced and so did the sofa. I am not one to use hotel tubs but this one looked brand new so I thought I’d give it a go, the water flow was so poor it took the better part of an hour and it was only a quarter full, needless to say I gave up on that we didn’t like the fact that neither the toilet room or shower had doors.
When building the hotel they did do a good job of keeping some of the original structure and that gives it character, however they need to change the carpets in the hallways and refinish the wood floors. Hopefully one doesn’t come back in few years only to find that it has not been maintained.
The staff was very nice and helpful, however the restaurants breakfast staff needs to get it together, service is very slow.
Enjoyed our stay. The room was nice, good food at the restaurant and the hotel is a nice size. No big crowds of people and you are walking distance to the Jaffa Gate. A great place to spend a few days in Jerusalem.