4.5
Very Good 2394 Reviews
Jetsetter Approved
This Hotel meets our standards
This hotel meets our standards, but we haven't stayed yet

Amenities

  •  Babysitting
  •  Bar
  •  Free WiFi
  •  Gym
  •  Parking On Site
  •  Pool
  •  Restaurant
  •  Spa
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chair restaurant Dining function hall café cafeteria buffet

Overview

Location

A stay at Crowne Plaza Jerusalem places you in the heart of Jerusalem, minutes from International Convention Centre and close to Mahane Yehuda Market. This spa hotel is close to Knesset and Israel Museum.

Rooms

Make yourself at home in one of the 397 air-conditioned rooms featuring minibars. Rooms have private balconies. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Conveniences include phones, as well as safes and desks.

Spa, Wellness & Premium Amenities

Pamper yourself with a visit to the spa, which offers massages and body treatments. If you’re looking for recreational opportunities, you’ll find a health club, an outdoor pool, and an indoor pool. Additional features at this hotel include complimentary wireless Internet access, concierge services, and babysitting/childcare. Getting to nearby attractions is a breeze with the area shuttle (surcharge).

Food & Drink

Grab a bite at one of the hotel’s 3 restaurants, or stay in and take advantage of 24-hour room service. Quench your thirst with your favorite drink at a bar/lounge.

Business & Travel Amenities

Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Self parking (subject to charges) is available onsite.

How to Get There

Crowne Plaza Jerusalem
Givat Ram
Jerusalem, 91130 Israel

Reviews

Not Crowne Plaza standard
MattCarolus

The hotel is located next to the main railway station. I stayed there for 3 days.
Pros: buffet dinner was very good with nice staff, free drinks voucher for IHG Gold members
Cons: staff at reception was mostly uncaring, not polite and not professional overall ; the lifts are extremely slow and not working well ; rooms are old and housekeeping didn't clean our room ; no one brought water after calling reception ; someone stole my watch

I would not recommend this hotel. Not Crowne Plaza standard.

No Stars
Browndog5

Our room at the Crowne Plaza was the dirtiest hotel I have ever stayed in. I would not consider walking on the carpet without shoes because it was so stained, grubby and dirty. Every surface had dust or showed visible careless swipes with a dirty cleaning rag, The bathroom drain was very slow, there were only 2 towels-no hand towels or face cloths, and one plastic glass in the bathroom that was not in a wrapper.

The first morning, someone called asking if we liked our room. I replied, “it’s just okay-it’s not great.” I did not want to be rude. Later, my partner called the front desk to say how dirty the room was. Their response was that it would be thoroughly cleaned while we were out. We were relieved and appreciated the promise that it would be cleaned. .

But upon our return, it was the same. Not one bit better.

The check. A handyman explained more than the young woman who checked us in. Although the next day, when we asked questions about taxis and shuttles, the front desk staff were helpful. The checkin was haphazard at best with no explanation of services.

There was a complimentary breakfast but we were not told about it.

All in all, It was not a good experience. I am sorry but I would not recommend this hotel.

Don’t stay here unless you need something dirty
davidmH5195WS

Don’t stay here unless you are ok with dirty floors, dirty bathroom facilities, and a very small bathroom barely big enough for one. The views are nice. But the bedroom setup is tiny and they don’t clean the rooms very well.