4.0
Very Good 1846 Reviews
Jetsetter Approved
This Hotel meets our standards
This hotel meets our standards, but we haven't stayed yet

Amenities

  •  Babysitting
  •  Bar
  •  Free WiFi
  •  Gym
  •  Parking On Site
  •  Pool
  •  Restaurant
  •  Spa
Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.
chair restaurant Dining function hall café cafeteria buffet

Overview

Location

A stay at Crowne Plaza Jerusalem places you in the heart of Jerusalem, minutes from International Convention Centre and close to Mahane Yehuda Market. This spa hotel is close to Knesset and Israel Museum.

Rooms

Make yourself at home in one of the 397 air-conditioned rooms featuring minibars. Rooms have private balconies. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Conveniences include phones, as well as safes and desks.

Spa, Wellness & Premium Amenities

Pamper yourself with a visit to the spa, which offers massages and body treatments. If you’re looking for recreational opportunities, you’ll find a health club, an outdoor pool, and an indoor pool. Additional features at this hotel include complimentary wireless Internet access, concierge services, and babysitting/childcare. Getting to nearby attractions is a breeze with the area shuttle (surcharge).

Food & Drink

Grab a bite at one of the hotel’s 3 restaurants, or stay in and take advantage of 24-hour room service. Quench your thirst with your favorite drink at a bar/lounge.

Business & Travel Amenities

Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Self parking (subject to charges) is available onsite.

How to Get There

Crowne Plaza Jerusalem
Givat Ram
Jerusalem, 91130 Israel

Reviews

4.0 Very Good 1846 Reviews
Staff will LIE to you, bad experience.
Reviewed 1 day ago

We ordered a double bed, when we came to the hotel they said we got "upgraded" to the club room, but club rooms only have single beds, we agreed since we thought the room will be better.

Turns out that we got a regular room, with single beds, no lights, outdated toilet and air conditioner.

We checked online at the floor we got (20) is the floor of the standard rooms, also we checked and saw that club rooms only have double beds, so this hotel will lie to you.

The second time they lied to us is when we needed harder pillow.
There is a sign near the bed that says that you can ask for a different pillow (and choose out of 3).
We called them 3 times in the first night, each time they said they will check and send.

I slept that night without a pillow at all...

I called again the day after it and only after 3 hours I got the harder pillow so I could at least put my head on a pillow in the 2nd night.

There were so many other problems that I won't even get into.

Wonderful family shabbat
Reviewed 1 week ago

We took our whole family here for Shabbat. The hotel was very nice and very accommodating. The food was delicious. We had a really nice time! i would highly recommend spending a weekend here. It is in a good location and the service was great.

Dirty and Outdated
Reviewed 2 weeks ago

If you want to step back into 1985 this is the place to do it. Hotel is dirty, outdated, water stained, rude front desk and concierge. Beware of the scam run by the front desk if you are trying to get to Bethlehem. We asked Benny for a taxi to take us to the border so we can walk across and catch a Palestinian cab. Next thing we know the Crowne Plaza driver is taking us to meet “his buddy” to drive us into Palestine. Scam alert! They wanted 40 USD. I refused and found my own way back. The hotel is far away from the Old City and you will need to hike or catch a cab. This hotel should be demolished and a new one built.

same old problems at check in but otherwise not to bad
Reviewed 2 weeks ago

im a platinum elite member there is a special place to check in but never anyone there so have to join long line to check in otherwise room ok hotel is a 4star level with indoor pool staff not really helpful and breakfast wasnt up to israeli standards hundreds of groups there al the time and they just cant replenish quick enough shame the other point which they havent improved is the guest car park its always full with people not from the hotel which is a real disgrace if you check in with luggage

Old hotel with very bad maintenance
Reviewed 2 weeks ago

The hotel is from the 70's
Old carpets and facilities

there was a smell of cigarette smoke at the reception.

in the room, the electricity sockets were falling from the walls with the wires exposed
the Ceiling was from Metal plates that were moving and making lots of noise every time the window was opened.

The stuff were not nice, did not try to help. Untill I talked to the manager in charge that gave us an access to the Launge as a compensation.

It was a very bad experience for us
and we probably never return