5.0
Excellent 1113 Reviews
Jetsetter Approved
This Hotel meets our standards
This hotel meets our standards, but we haven't stayed yet

Amenities

  •  Babysitting
  •  Bar
  •  Free WiFi
  •  Gym
  •  Handicap Accessible
  •  Kids Club
  •  Parking On Site
  •  Pool
  •  Restaurant
  •  Spa
Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.
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Overview

Location

With a stay at Raffles Jakarta in Jakarta (Kuningan), you’ll be minutes from Lotte Shopping Avenue and ITC Kuningan. This 5-star hotel is within close proximity of Jakarta World Trade Center and Balai Sidang Jakarta Convention Center.

Rooms

Make yourself at home in one of the 173 air-conditioned rooms featuring minibars and LED televisions. Complimentary wired and wireless Internet access keeps you connected, and premium TV channels provides entertainment. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and rainfall showerheads. Conveniences include phones, as well as laptop-compatible safes and desks.

Spa, Wellness & Premium Amenities

Dip into one of the 2 outdoor swimming pools or enjoy other recreational amenities including outdoor tennis courts and a health club. Additional features at this hotel include complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge).

Food & Drink

Enjoy a meal at one of the hotel’s dining establishments, which include 2 restaurants and a coffee shop/café. From your room, you can also access 24-hour room service. Relax with your favorite drink at a bar/lounge or a poolside bar. Buffet breakfasts are available daily from 6 AM to 10:30 AM for a fee.

Business & Travel Amenities

Featured amenities include complimentary wired Internet access, a 24-hour business center, and express check-in. Event facilities at this hotel consist of a conference center and a meeting room. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

How to Get There

Raffles Jakarta
Ciputra World 1
Jakarta, 12940 Indonesia

Reviews

5.0 Excellent 1113 Reviews
Excellent service from Miss Johanna
Reviewed 2 days ago

I stayed in Raffles Hotel Jakarta last month. One morning I had a very unpleasant experience during breakfast as I order a vegetable juice and an Expresso from the waitress. I was made to wait for 30 minutes and during the waiting time I asked repeatedly for 3 times as I was in a hurry. The waiter and waitress just paid me lip services without bringing my order. I have no choice but to raise this to the attention of the restaurant manager.
To my surprise, I received a message from Miss Johanna the same afternoon, I was surprised by the high efficiency and attentiveness to details to ensure customer service satisfaction. I highly commended this service attitude and quality.
Thanks Johanna and thanks Raffles Hotel

Best Facility with friendly staff
Reviewed 3 days ago

Raffles Jakarta have best facility hotel , friendly staff and nice location.
The hotel also clean and have many variant menu for breakfast with good taste, almost perfect!
I will recommended Raffles to my colleagues.

I wish I could stay more than a single night
Reviewed 4 days ago

everything was more than perfect and I will definitely stay longer next time so that I can fully enjoy the pool, spa and gym.

( only problem for me was the wifi which I couldn't use on my international phones due to my personal security apps, and I had to end up using a local phone as a hotspot )

Always exceeds expectations
Reviewed 5 days ago

A haven among the hustle and bustle of life in a vibrant Jakarta. The Writers Bar is magnificent ant the Wagyu Sliders are a must! The rooms are so comfortable. The service is friendly and attentive. Breakfast is sumptuous.

Best Hotel ever stayed at. Definitely worthy of 5+++ star rating
Reviewed 6 days ago

Luckily, this time for work travel, had the opportunity to stay at the Raffles Hotel, Jakarta
While I've stayed in an Accor group of hotels many a times earlier, this was my first time at the prestigious Raffles chain.
Must say I was blown away by every bit of my stay owing to the amazing service, pure heart Hospitality, care & concern showers. Felt so much at home.
Service was impeccable, all the way from airport pick up, Immigration assistance, check-in until check-out.
Was fully awed the moment I entered the room, it was so grand and well-crafted that I never wished to return home so soon.
The room cleaning deserves a special mention for utmost care and cleanliness to keep it top notch all days and evenings.
Extremely warm and friendly staff all around the hotel. I'd love to stay there on any day again, work or pleasure.

I want to extend my compliments especially to Concierge Indira and other staff members that made my stay so enjoyable and full of delight. She was very helpful in every single inquiry of mine.
She was kind enough to volunteer to invest efforts and time to create an personal, tailor-made Itinerary and accommodation options sheet for my leisure trip to Bali after I asked her for trip suggestions. She was super sweet to recommend places to shop in Jakarta with a consolidated list with their respective address.
She even took me for a tour of the hotel to show and explain all the facilities the hotel has to offer and also explained the theory behind all the designs and architecture of the hotel.
She was very considerate to help get my stored luggage delivered from the hotel to Jakarta airport after a week of my check out. The service was so seamless that I could find a staff guy holding my bags as soon as I stepped out of the terminal and he helped me carry all my bags all the way from the Domestic terminal to international terminal and ensured that he dropped me right at the baggage counter so that my travel is comfortable and hassle free.
I can't thank her enough! She is great asset for the hotel.

Million thanks to Raffles staff for making my stay very comfortable and relaxing.