Villa del Palmar Beach Resort and Spa, Puerto Vallarta
- Kids Club
- Parking On Site
With a stay at Villa del Palmar Beach Resort and Spa, Puerto Vallarta in Puerto Vallarta (Las Glorias), you’ll be minutes from La Isla and close to Malecon. This beach resort is within close proximity of Cruise Ship Terminal and La Paloma Plaza de Toros.
Make yourself at home in one of the 395 individually decorated guestrooms, featuring refrigerators and microwaves. Rooms have private furnished balconies or patios. Wireless Internet access (surcharge) keeps you connected, and cable programming is available for your entertainment. Bathrooms have shower/tub combinations and hair dryers.
Spa, Wellness & Premium Amenities
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You’re sure to appreciate the recreational amenities, which include 2 outdoor swimming pools, 2 spa tubs, and a waterslide. Additional features at this resort include wireless Internet access (surcharge), concierge services, and babysitting/childcare (surcharge).
Food & Drink
All-inclusive rates are available at this resort. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.
Enjoy a meal at one of the resort’s dining establishments, which include 4 restaurants and a coffee shop/café. From your room, you can also access room service (during limited hours). Relax with your favorite drink at a bar/lounge or a poolside bar.
Business & Travel Amenities
Featured amenities include express check-in, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
How to Get There
We checked in July 5th and had nothing but issues with check in. Took 45 minutes to check in plus when we got to our room we got greeted by ants in the refrigerator and to get a baby crib took almost 3 hours. Come back to the room after I complained it took a while they had the crib with covered strawberries in chocolate to make up for it but along with it was ants covering the whole table and ants in the bathroom. We had to switch rooms after midnight and mind you I have to kids under 3 so waking them up to move was horrible. I talked to management, Diana Fuentes and she couldn’t refund us our first night. She said because we stayed it was due but we stayed with ants!!! No one helped us to resolve this and I still have yet to hear back from my email I sent the General Manager of the Villa Group! It has been 4 days!!!! Everything service wise was slow. If anyone reads this and wants other recommendations to stay, I will give you the general manager email of Hyatt Ziva to stay at. I have video of the ants but can’t upload it. If you want to see I’ll email you! For your family sake stay away!!
Our family does have a soft spot for Villa del Palmar. We have been twice to the Cabo location and twice to Puerta Vallarta. This review is for our most recent visit to the PV location (the Palmar in town, not the newer Palmar in Nueva Vallarta) in July 2018. We are not members. I suppose after four visits, it would be natural for what once felt like minor annoyances to manifest into larger complaints, so I will try to temper any negative feedback, but below are some pros and cons for the PV outpost, from the perspective of repeat guests.
Generally very friendly (if overworked) staff members.
Tasty food (except the new sushi bar. The Cabo sushi bar is outstanding, but PV’s is kind of a joke).
Clean pools with a basic, but fun little waterslide and rocks for the kids to jump off of (signs say you’re not supposed to, but ….)
Great location if you want to also spend some time downtown. City buses stop right in front of the resort.
Spacious, clean rooms, though some are fairly dated. Our first room, before they kindly moved us, had some cockroaches.
Small-scale, but entertaining nightly shows, especially given that the PV Palmar is not a huge resort.
A fair amount of dirt and debris in the ocean and on the beach
Constant mix-ups and delays in the restaurants. My husband speaks fluent Spanish and we really try hard to be friendly and easy-going, but mistakes and forgotten items are pretty constant. That said, once you do finally get your food, it is usually quite good. Some of the service issues are clearly attributable to the fact that the resort asks the staff to do too much. We have noticed this every time, at every resort. They really need to invest in more help and give their employees a chance to breathe!
Palmar in PV is a decidedly middlebrow resort – not fancy or high end, despite its self-description as a “five-star resort.” You will not get five-star service or amenities, but it is very family friendly, clean and an enjoyable place to spend a week.
We have been going to VDP for 12 years and very happy .thanks to the people that work there they make it a great stay.Always clean rooms and the grounds are always beautiful.We seem to see the same employees every year,that says a lot for the resort.We also come in contact on a day to day with Claudia,Gloria,Monse,Carlos and his band of men at the porters station who are always at your service.And I cant forget my buddy Carlos the gardener .Its like homecoming every February..
April 28-May 12, 2018 villa del Palmar in town puerto Vallarta. Stayed at least once a year for 33 years. Know the employees, they are very kind. We deal most with Claudia Gonzolaz and Gloria (don’t know last name). They are so helpful to us and so very friendly. Also like Martina one of the maids she too is very good!
The check in service was excellent thanks to the help of Claudia Gonzales. She helped us get the best room, in the location we wanted and gave us superb service. Want to thank Gloria in member services for all the help in locating good restaurants, resort services and helpful information. Martina was a joy, our housekeeping engineer. Always a smile and so accommodating. Francisco our bar waiter, making sure we have the drinks we want, with a great smile. Manuel, the gardener who does such a great job keeping the grounds looking immaculate, and even brings us a flower now and again. They all make it wonderful place to visit and makes you want to come back each year.