4.0
Very Good 4279 Reviews
Jetsetter Approved
This Hotel meets our standards
This hotel meets our standards, but we haven't stayed yet

Amenities

  •  Babysitting
  •  Bar
  •  Free WiFi
  •  Gym
  •  Handicap-accessible
  •  Kids Club
  •  Parking On Site
  •  Pool
  •  Restaurant
  •  Spa
Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.
property Lobby recreation room function hall living room Resort Suite

Overview

Location

With a stay at Sheraton Buganvilias Resort & Convention Center, you’ll be centrally located in Puerto Vallarta, convenient to Teatro Vallarta and Malecon. This 4-star resort is within close proximity of Camarones Beach and Caballito.

Rooms

Make yourself at home in one of the 473 individually decorated guestrooms, featuring minibars and flat-screen televisions. Your room comes with a Select Comfort bed. Wireless Internet access (surcharge) keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.

Spa, Wellness & Premium Amenities

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You’re sure to appreciate the recreational amenities, which include 2 outdoor swimming pools, outdoor tennis courts, and a health club. Additional features at this resort include wireless Internet access (surcharge), concierge services, and babysitting/childcare (surcharge).

Food & Drink

Grab a bite at one of the resort’s 2 restaurants, or stay in and take advantage of 24-hour room service. Relax with your favorite drink at a bar/lounge or a poolside bar. Buffet breakfasts are available daily from 11 AM to 1:00 PM for a fee.

Business & Travel Amenities

Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Puerto Vallarta? This resort has 16146 square feet (1500 square meters) of space consisting of conference space and meeting rooms. Free valet parking is available onsite.

How to Get There

Sheraton Buganvilias Resort & Convention Center
Blvd. Francisco Medina Ascencio No. 999
Puerto Vallarta, 48333 Mexico

Reviews

4.0 Very Good 4279 Reviews
Student/ softball player
Reviewed 23 hours ago

I thought this hotel was great and accommodated all my needs! I would also like to comment on Andres Ramos! He worked as a server in the buffet area! It was kinda and friendly and always enjoyed and engaged in talking to our team. His survive was quick and always helpful!

Average tourist hotel
Reviewed 23 hours ago

High season bring lots of tourists, thus slow service in food outlets. Staff is friendly and helpful! Our room in the Club was lovely but there was some loud outside street noise sometimes in the night!

Quick trip
Reviewed 1 day ago

My wife and I were there Feb 5th -10th. Weather was great. Check is was not bad. Took about 30 minutes. We had a ground floor room. They asked us if we wanted to upgrade to a ocean view room for $30/day. We loved the location of our room and didn't want to spend our time traveling on elevators to a room that had no balcony just windows that opened to look out. We were only in our room to clean up and sleep. No reason to upgrade. Every staff member we met were very friendly. The whole place was very clean. our room was very nice with comfortable beds and a selection of pillow firmness's. Had a nice selection of liquor and wines for my wife and I. The breakfast buffet was very good with a nice selection of different types of foods that should work for just about anybody's palate. Only ate the lunch buffet the 1st day and it had a nice selection of food as well. was surprised to see sushi on the lunch buffet and it was tasty. We ate at the pool area the rest of the days there. There are items you can get at the pool that are not on the menu but seen other people eating a hollowed out avocado with tuna salad in it that was great. you just had to find the right waiter and ask for it. The 3 bartenders at the poolside bar were very attentive and mixed good drinks. Candido, Jorge and Oscar. Ask Candido to make you the bull it will knock your socks off. I had the Salmon at the Seafood restaurant that was amazing. My wife had the Mahi Mahi she said was a little dry. I switched plates with her and thought it was fine for me. I had the seafood soup and Sea Bass at Gaviotto's that was amazing and my wife had the octopus that she enjoyed as well.

The only issue we had was there were 5 couples in our group. 1 of the couples did not have the all inclusive band they opted for another option because their daughter was playing a College softball tournament across the street and they were not sure how long they would be at the resort each day. On Saturday My wife and I walked to town when we got back there was a big issue with our group about food that was ordered at the pool and the couple that was not wearing the all inclusive band ate some of the leftovers of the people in our group that had the all inclusive bands. the way I understood it there were 5 entrees ordered by 6 people and there was some left so the other group ate what was left. if any of that makes sense. when we showed up a manager came up to my wife and started telling her that we needed to come with her and we needed to pay for food we didn't order. We said we didn't know what she was talking about. Finally got it straightened out. the couple that ate some leftovers agreed to pay for some of the food they ate and we thought we were all good. it did put a real damper on the day and the bartenders and the waiters would not smile or talk to us after that and if we went to get more than one drink for a friend we had to point who it was for and they watched us deliver it.

All and all the experience was as good as any we have had at an all inclusive. Food was good, service was good, people were friendly, place was clean and the beds were comfortable.

i will say look at your bill when you get home because we have a $157 added to our card that we cannot find out what its for. my wife has called twice and has yet to get a hold of anybody to clear it up

Great place ............ but
Reviewed 2 days ago

Annual vacation for us and booked with wj vacations expected more especially at lunch time. If u r a person around the pool u get service.......however if u would like to upgrade ur lunch experience and sit at a table either in Francesco or the buffet u may as well forget about any service unless u r just there for the buffet u will not be offered a wine with ur meal. They r too busy delivering meals around the pool. We had to get our own wine from the bar. Service at lunch at either location is non existent.

The important people behind the scenes!
Reviewed 2 days ago

Buganvilias is a great place to visit whether you’re an owner or not! But today I’d like to thank the many people who work there that make it the great experience it is! Thanks to our room attendants Maria and Norma in building B. We loved the little animals everyday and the special attention to our needs. To our happy hour pool stewards Marco and Sergio, thanks for all the extra special service! We love you! Everyone who works here goes out of their way to make you feel at home. See you all next year!