5.0
Excellent 889 Reviews
Jetsetter Approved
This Hotel meets our standards
This hotel meets our standards, but we haven't stayed yet

Amenities

  •  Free WiFi
  •  Gym
  •  Handicap Accessible
  •  Parking On Site
  •  Pool
  •  Restaurant
  •  Spa
Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.
food function hall restaurant banquet red conference hall Lobby ballroom convention center auditorium palace Dining

Overview

Location

Located in Puerto Vallarta (Mismaloya), Hotel Mousai Puerto Vallarta is minutes from Garza Blanca Beach and close to Playa Gemelas. This 5-star resort is within close proximity of Los Arcos and Vallarta Zoo.

Rooms

Treat yourself to a stay in one of the 72 individually decorated guestrooms, featuring private spa tubs and flat-screen televisions. Rooms have private furnished balconies. Satellite programming and iPod docking stations are provided for your entertainment, while complimentary wireless Internet access keeps you connected. Conveniences include phones, as well as safes and desks.

Spa, Wellness & Premium Amenities

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You’re sure to appreciate the recreational amenities, which include 3 outdoor swimming pools, an outdoor tennis court, and a steam room. Additional amenities at this resort include complimentary wireless Internet access, concierge services, and gift shops/newsstands.

Food & Drink

All-inclusive rates are available at this resort. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Enjoy a meal at one of the resort’s dining establishments, which include 7 restaurants and a coffee shop/café. From your room, you can also access 24-hour room service. Thirsty? Quench your thirst at one of the 3 bars/lounges or 3 poolside bars.

Business & Travel Amenities

Featured amenities include limo/town car service, express check-in, and express check-out. Planning an event in Puerto Vallarta? This resort has 2808 square feet (261 square meters) of space consisting of a conference center and a meeting room. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.

How to Get There

Hotel Mousai Puerto Vallarta
Carretera a Barra de Navidad Km. 7.5
Puerto Vallarta, 48390 Mexico

Reviews

Incredible!
jasonbL2111OX

We visited Hotel Mousai and found it to be one of the best hotels we’ve stayed in.

From the moment we arrived, the service was impeccable. We stayed in a corner suite and the space, amenities and views were incredible.

The rooftop pool and bar was out of this world and Hiroshi, the Japanese restaurant, was amazing.

We stayed on an all-inclusive basis and it was excellent value for money. No scrimping on food or drinks - everything you could see/want was part of the package.

I can’t remember all the names, but:

Cesar our butler was incredible
Mateo, Angel, Veronica and “skinny boy” Eduardo on the Terrance were brilliant
Jose at the rooftop pool was exactly what you wanted as your pool boy

I cannot recommend this hotel enough!!!

Paradise
Kelly M

Everything about this hotel is excellent. They went out of their way to make us happy. The food was fab, the service over the top, the view amazing. Our corner suite room was awesome and we loved the bed. I wish I would have brought some friend couples because my only complaint is there is no live music or dancing at night so we got a bit bored. We know there is plenty to do in town but it would have been cool if they had a live trio for dancing a few nights a week. Loved the sax player that went around and played with the background music in the evening at the restaurant and in the lobby. It is really a special place.

World's Most Outstanding Luxury Resort!
Jeffrey G

My wife and I consider luxury travel our hobby and are quite discerning - not to be confused with picky - travelers. Ever since discovering Hotel Mousai a few years ago we keep being drawn back. Physically the property is gorgeous and in an unbelievable setting with one of the best views in the world. However, what exceeds the physical beauty is the experience provided by the beautiful, warm and amazing staff that work at Mousai. The Mousai experience is unparalleled and exceeds that of other AAA Five Diamond properties such as the Four Seasons. I believe this is a reflection of management. General Manager Cecilia Bustos does an incredible job. There are so many staff members who made our stay special. In particular the concierges Alex, Elisa, Jennifer and Paulina are remarkable. Our butler Jairo was over the top. We really enjoy the sushi restaurant Hiroshi which is on site. Poolside service on the rooftop is the best of any resort I've ever stayed at and the quality and presentation of food and drink is outstanding. The resort is immaculate and extremely well maintained. If there were higher than a five star rating I would definitely give it to Hotel Mousai.