4.5
Very Good 5958 Reviews
Jetsetter Verified
This Hotel meets our standards
Our editors have been here and it has met our standards

What We Love

  • Bookings of three consecutive nights will receive a $500 Limitless Resort Credit per room, up to $750 with a four night stay, up to $1,500 with a five to six night stay, up to $1,800 with a seven to eight night stay, up to $2,000 with a nine to 11 night stay, up to $2,500 with a 12 to 13 night stay, and up to $3,600 with a 14 night or more stay; bookings made by May 31, 2015 for stays between Sept. 1 and Oct. 31, 2015 will receive double the Limitless Resort Credit
  • All meals, alcohol, 24-hour room service and use of the in-room liquor dispenser and minibar are included in the Jetsetter rate
  • In-room double Jacuzzis and Hard Rock liquor dispensers stocked with premium brands
  • Both the pools and beach have abundant seating and drink service

What To Know

  • This is a Hard Rock hotel, so expect a noisy, party-loving crowd
  • Nuevo Vallarta is a resort community north of Puerto Vallarta, which is a 25-minute drive away
  • Deluxe Diamond Suites have extra amenities and do not permit childen (but the rest of the resort does)
  • A 20 percent service fee will only be charged in association with a resort credit purchase and will be collected at the property; restrictions may apply

Amenities

  •  All-Inclusive
  •  Babysitting
  •  Bar
  •  Free WiFi
  •  Gym
  •  Handicap Accessible
  •  Kids Club
  •  Parking On Site
  •  Pool
  •  Restaurant
  •  Room Service
  •  Spa
Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.
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Overview

Stylish all-inclusive beachfront property in Nuevo Vallarta with personalized service and rock star amenities

The Look

Once the Vallarta Palace, Hard Rock gave the building a full makeover, adding contemporary decor and the brand’s signature rock & roll touches. A huge mosaic of Carlos Santana (created from hundreds of album covers) greets guests at check-in, while other pieces of musical memorabilia line the lobby walls. The rest of the hotel’s furnishings are sleek and contemporary, from the Union Jack–adorned Sun Bar to the clean lines of the dining area at Ciao to the romantic Frida restaurant.

Bed and Bath

Guestrooms have a modern, beach-inspired look, with artwork depicting musical instruments and quotes by famous musicians. Large sliding doors open up to private balconies, many with pool and ocean views. A double Jacuzzi fits snugly in the corner of each room, separated from the bathroom area by a partition (shower and toilet spaces are private, with a door dividing them from the rest of the room). All rooms come with LCD TVs and liquor dispensers tucked inside the cabinetry.

Beyond

You can sample six very different restaurants at the hotel. For casual dining, the Market buffet offers international cuisine for breakfast, lunch and dinner, and Pizzeto serves brick oven pizza. For a more upscale experience, the poolside Frida is the hotel’s traditional Mexican restaurant. Zen serves tasty Asian fare, while Ciao offers — surprise, surprise — Italian, and Ipanema is the hotel’s Brazilian grill. The three bars, including a swim-up bar in the pool, keep revelers occupied with nightly entertainment and plenty of mingling.

How to Get There

Hard Rock Hotel Vallarta All inclusive
Paseo de los Cocoteros 19, Villa 8
Nuevo Vallarta, 63732 Mexico

Reviews

4.5 Very Good 5958 Reviews
Excellent
Reviewed 19 hours ago

We stayed during a corporate event, and even we were a large group the service was great and hotel facilites never felt crowded.
The events team help us with all and really made us feel very supported
Great location, Great Hotel, Great music and food!

Amazing wedding week - Staff was absolutely perfect
Reviewed 20 hours ago

My wife and I got married at the Hard Rock Vallarta and everything went wonderfully.

Our favorite staff member had to be Jorge - who ran the outdoor bar next to Sun Bar - for literally every night treating our group of 30-40 people like royalty and ensuring we were having the best time.

The service staff in general was incredible. We had a cocktail event, wedding, and then the day-to-day interactions, and everyone was as kind as could be and always looking to ensure we were having a great time.

I would highly recommend this resort to anyone - whether it be a wedding or just a trip.

Hit up Club Jorge!
Reviewed 2 days ago

Wanted to leave a review for the best bartender out there, Jorge. We visited Club Jorge ever night and he was the kindest, most accommodating, friendliest bartender out there. He really brought the trip together. Thank you so much, Jorge! If you ever come to Chicago, see us at Timothy O'Toole's so we can return the ffriendhip!

Excellent Service
Reviewed 4 days ago

We have been members for 7 years and this was our first trip to Puerto Vallarta. The staff was always friendly, attentive, and cordial (shout out to Juan who took excellent care of us at the beach), but this has been out experience at the other Hard Rock hotels (Punta Cana, Riviera Maya, and Cancun). The beach is nice but doesn't compare to Punta Cana. The sand is dark and soft (great for sand castles). The water is cool but murky. The hotel loans you kayaks, paddle boards, and Morey boogey boards. Kayaking was fun.

The restaurants were not as good as the ones in other Hard Rocks. Ipanema and Market were excellent, although Market is not open for dinner. We were not impressed by Ciao, Frida, or Zen (my wife was really looking forward to the tepanyaki grill, but they don't have one).

The evening shows were the best we've seen at any Hard Rock and the Oasis Cuban band at the Sun Bar was excellent!

If you're a smoker you'll be disappointed. They just put up no smoking signs at all of the beach palapas (bohios), apparently because of inconsiderate smokers littering the beach with cigarette butts. I hope that they will set up designated smoking areas with signs requesting guests that smoking is only allowed there if they use the ash tray.

Finally, the sea gulls and crows are a huge nuisance because guests are feeding them. There are signs asking guests not to feed the gulls. I'm sure that there are things the hotel can do to improve this.

Hard Rock Puerta Vallarta- Perfect getaway from Los Angeles
Reviewed 5 days ago

What a lovely experience I had staying a the Hard Rock all inclusive Puerta Vallarta resort. Although it was for a work conference I really enjoyed it. Getting there from Los Angeles was a breeze with a fight under 3 hours and less than 30 minutes from the airport to the resort. I will come back with my husband. Great food and an ocean-view room. Top Notch service and it was immaculate.