4.5
Very Good 5600 Reviews
Jetsetter Verified
This Hotel meets our standards
Our editors have been here and it has met our standards

What We Love

  • Bookings of three consecutive nights will receive a $500 Limitless Resort Credit per room, up to $750 with a four night stay, up to $1,500 with a five to six night stay, up to $1,800 with a seven to eight night stay, up to $2,000 with a nine to 11 night stay, up to $2,500 with a 12 to 13 night stay, and up to $3,600 with a 14 night or more stay; bookings made by May 31, 2015 for stays between Sept. 1 and Oct. 31, 2015 will receive double the Limitless Resort Credit
  • All meals, alcohol, 24-hour room service and use of the in-room liquor dispenser and minibar are included in the Jetsetter rate
  • In-room double Jacuzzis and Hard Rock liquor dispensers stocked with premium brands
  • Both the pools and beach have abundant seating and drink service

What To Know

  • This is a Hard Rock hotel, so expect a noisy, party-loving crowd
  • Nuevo Vallarta is a resort community north of Puerto Vallarta, which is a 25-minute drive away
  • Deluxe Diamond Suites have extra amenities and do not permit childen (but the rest of the resort does)
  • A 20 percent service fee will only be charged in association with a resort credit purchase and will be collected at the property; restrictions may apply

Amenities

  •  All-Inclusive
  •  Babysitting
  •  Bar
  •  Free WiFi
  •  Gym
  •  Handicap-accessible
  •  Kids Club
  •  Parking On Site
  •  Pool
  •  Restaurant
  •  Room Service
  •  Spa
Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.
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Overview

Stylish all-inclusive beachfront property in Nuevo Vallarta with personalized service and rock star amenities

The Look

Once the Vallarta Palace, Hard Rock gave the building a full makeover, adding contemporary decor and the brand’s signature rock & roll touches. A huge mosaic of Carlos Santana (created from hundreds of album covers) greets guests at check-in, while other pieces of musical memorabilia line the lobby walls. The rest of the hotel’s furnishings are sleek and contemporary, from the Union Jack–adorned Sun Bar to the clean lines of the dining area at Ciao to the romantic Frida restaurant.

Bed and Bath

Guestrooms have a modern, beach-inspired look, with artwork depicting musical instruments and quotes by famous musicians. Large sliding doors open up to private balconies, many with pool and ocean views. A double Jacuzzi fits snugly in the corner of each room, separated from the bathroom area by a partition (shower and toilet spaces are private, with a door dividing them from the rest of the room). All rooms come with LCD TVs and liquor dispensers tucked inside the cabinetry.

Beyond

You can sample six very different restaurants at the hotel. For casual dining, the Market buffet offers international cuisine for breakfast, lunch and dinner, and Pizzeto serves brick oven pizza. For a more upscale experience, the poolside Frida is the hotel’s traditional Mexican restaurant. Zen serves tasty Asian fare, while Ciao offers — surprise, surprise — Italian, and Ipanema is the hotel’s Brazilian grill. The three bars, including a swim-up bar in the pool, keep revelers occupied with nightly entertainment and plenty of mingling.

How to Get There

Hard Rock Hotel Vallarta All inclusive
Paseo de los Cocoteros 19, Villa 8
Nuevo Vallarta, 63732 Mexico

Reviews

4.5 Very Good 5600 Reviews
Rock Royalty - A MUST
Reviewed 9 hours ago

I don't even know where to begin...

From the very second my husband and I arrived at the property until the second we left, we enjoyed the incomparable hospitality the HR Vallarta staff had to give.

We went to PVR for a family trip - Five families in total (including two children under five). My husband and I decided to spring extra for the Rock Royalty Level. And honest to goodness, it is worth EVERY PENNY.

When you check in, you are escorted to the VIP area where you meet your butler team. These are the people that take care of you during your stay. You are issued wrist bands that also serve as your room key (a brilliant, convenient idea). Our butlers were, Miguel, Alan and Gerardo. You are able to keep in touch with them via text, or WhatsApp. They checked in with us daily to make sure our needs were always met.

Because we were Rock Royalty, we were able to request certain chairs by the pool each day, which comes in handy because it's safe to say poolside drinking is a major reason people venture to all inclusive resorts like HR Vallarta. At the pool the staff are friendly and attentive. Juan made sure we always had drinks waiting for us at our chairs. At the swim up bar, David was friendly and excited to take our drink orders. What a great way to spend the day!

I highly recommend reserving a Bali Bed one day during your stay. After resort credits, it works out to about $30 USD. Worth it. The beds are huge, and very comfortable and they also come with a server. You never have to leave, if you don't want to. The beach is very clean and very well maintained. A great place to swim or look out for sea life - we saw newly hatched turtles making their way to the ocean one day.

Each of the restaurants are fantastic with wonderful service and their own unique personalities. Our favorite was Frida - we were in Mexico after all so we were happy and excited to try local Mexican cuisine. We also really liked Zen. If you like sushi or Asian food, you'll enjoy their expansive menu. Come hungry.

Our room fridge was always stocked with beer, soda, water and juice. There are also four different bottles of liquor at your disposal. The daily housekeeping was outstanding and very thorough. Our room was spotless.

All of these things made our trip wonderful, but to us, the service put our experience over the top. The second day we were there, I fell ill. I wasn't able to keep anything down and felt miserable. Miguel (one of the butlers) ran into my husband downstairs and when he explained to Miguel that I wasn't feeling well, he made a special trip up to my room to check on me and brink me crackers and said he could arrange a visit from a doctor if necessary. It's extra care like that, that makes a trip so memorable. I will never forget how kind Miguel was for that gesture.

I could go on, and on about the service, but I recommend you check it out for yourself. But I can promise you, Rock Royalty is that extra bit of difference that will make your trip a VACATION. Amazing. Thank you so much, Hard Rock Vallarta. We can't wait to come back!

Awesome hotel and staff!
Reviewed 11 hours ago

The views are amazing, whether you just want to spend the day at the beach or sit in Ciao for supper, there is no view that disappoints! Each and every single staff member is exceptional at their job and so always so attentive and polite, they truly make your stay memorable. If you have a chance, take advantage of the Rock Spa, they treat you like royalty and you leave there feeling amazing! For the food options, you could have whatever your heart desired, from a candy bar station for the kids, Brazilian, Italian, Mexican, and everything in between. I feel like they cater to all aspects of appetites! We went there for a wedding with our 2 kids and we felt so comfortable and safe, never an issue the whole time!

Pleasantly surprised
Reviewed 1 day ago

Just spent a week here for a destination wedding. Could not have been happier with the whole experience. Wedding was beautiful, food was great, but the staff were amazing! Our beach waiter Luis (snoop dogg) was super. Marco always found us a table no matter how big our group was. Robe at the hot dog stand was so sweet. The concierge went out of her way to assist my husband with golf, and the spa was fantastic!

8 Day Stay
Reviewed 1 day ago

My husband and I just got back from an 8 day stay at HR Vallarta. We spent 4 days by ourselves, and then 11 family members aging from 8-86 joined us. Even Grandma came :-)

Vallarta mobility delivered scooters for my grandma and uncle, who have a hard time walking around. Their experience was very positive. EVERYONE on site helped my grandma- whether it was opening handicap accessible doors, holding her arms while she walked on the beach, holding her arms while using a few steps; she was soooo impressed.

We have stayed at the 3 other HR resorts in Cancun, Riviera Maya and Punta Cana. This is the smallest of all the resorts, and perhaps the oldest of all resorts. The rooms are not as large and modern compared to the other 3 resorts, but the ocean view was beautiful. We were on the 7th floor, right in the middle of the resort.

The staff is top notch- this resort by far had the best hospitality of any resort we have ever visited. Teresa at check in treated my family with considerable respect when they checked in (we are Legendary and Palace members, and they used our Palace Premier membership to travel), Juan at the pool and Gerry at the beach in front of Frida ensured all of our needs were met. Faridhe (I know I am spelling her name wrong, I am so sorry!) at the vacation planner desk ensured everyones needs were met and greeted us by name whenever she met us on the resort.

We did the following activities; deep sea fishing (then the yacht club prepared it for us), wine tasting, tequila tasting, Rhythm of the Night dinner and show, mani/pedi, and multiple massages.

While I can't say I had any 'complaints,' I would note that there is a lot of steps; whether it be up to a restaurant or down to a restaurant- so if you are traveling with someone with limited mobility I would keep that in mind. I would also note that the resort would not accommodate us by putting tables together at dinner; which seemed absurd to me- even when I asked multiple times and offered a generous tip. They were kind about it, but said it was not allowed---so when 13 of us went to dinner, we had to sit at 2 different tables. Lastly, there is no 'balcony' in which you can sit outside and shut the door behind you. You are able to stand on the balcony, but no room for anything else.

I would also note that evening dinner options are more limited than some other resorts. There are 4 restaurants, a pizza place and room service for the evening. Ciao was our favorite, Frida was our least favorite. We had absolutely no problems with getting a table when arriving to a restaurant,

We will be returning in the future.

Most AMAZING Wedding weekend!! Highly Recommend for destination wedding!
Reviewed 2 days ago

My fiance and I just came back from the most amazing 6 days staying at the Hard Rock Vallarta for our destination wedding. The entire staff at the resort was unbelievable and we could not have had a better time. Lorena Ponce was our coordinator, and I cannot say enough good things about her. Everything was planned to perfection and each of our events came out better than we thought it could be. We had 63 guests come from the states to stay at the resort and everyone said how great of a time it was. We had a welcome party on Thursday night with finger foods, open bar, and a cigar roller at the Palm Terrace and it was stunning. The set up was perfect, and everything was on time. The sunsets here are incredible. We had the wedding on the Sunset Beach on Friday and it was amazing. We had originally wanted it to be at the wedding gazebo, but it ended up not being available. I was initially upset, but the beach was absolutely perfect and I wouldnt have it any other way. All of the music was perfect and timed exactly how we wanted. I got my nails done at the salon and Izamar (sp?) did a fantastic job. For my hair and makeup, Lupita came to our suite with an assistant and did both my make up and hair. They both turned out FABULOUS! I was so happy with both. For the reception, we had it set up on the Splash Terrace by the pool. The light up dance floor was a hit, and the view of sunset from the terrace was just beautiful. The food was perfect (we did the Mexican buffet), and the music/lights/DJ/MC were great...thank you PSAV! Again, Lorena organized everything perfectly and we had the most amazing time. She definitely knows what she is doing and was very communicative the whole time. We downloaded What's App, so we were able to text the whole weekend about the small details. Everything was better than I could have hoped! I highly highly recommend this resort for a destination wedding. For my grand exit, I ended up in the ER for dehydration, so special thanks to the whole resort staff for helping me. The General Manager, Luis Ballesteros, was great and made sure to check up on me after I got back to make sure I was ok. The concierge also called my room twice to check on me. The service was amazing! Octavio at the Sun Bar and Pool Bar made the best lemon drops! Our group was a little crazy, but the resort was perfect to keep them all in check and give everyone something to do. My nephews had a cool kids area where they could play, they had fun contests and parties in the main pool, and also had side pools available for the adults that didnt want to get too crazy. Again, I cant say enough good things about our experience...thank you so much to Hard Rock Vallarta! We will definitely be back!!! xoxoxo