Grand Velas Riviera Nayarit All Inclusive
What We Love
- Spectacular location on Banderas Bay in Nuevo Vallarta
- A striking three-tiered infinity pool
- A la carte dining at five gourmet restaurants
What To Know
- The all-inclusive rates don’t cover airport transfers, spa access, or Wi-Fi
- The kids’ club is geared toward children ages four to 12
- There’s a $75 fee for dogs up to 25 pounds
- Free WiFi
- Kids Club
- Parking On Site
- Room Service
The feeling at Grand Velas Riviera Nayarit is larger than life. Guests arrive into a soaring palapa lobby before being ushered off to suites that measure more than 1,000 square feet. The roster of fitness classes is impressive, ranging from Pilates to salsa dancing, and the spa, a member of Leading Spas of the World, is the largest in the region. The amenities are generous too, with gourmet dining options, unlimited premium liquors, a 24-hour concierge, non-motorized water sports and even scuba classes included.
In the Area
With so much to do on the property, there’s little incentive to leave. But guests who venture out can take canopy tours, fly on zip-lines, swim with dolphins, go whale watching, snorkel, shop and stroll along El Malecón in Puerto Vallarta, and take scenic sunset or dinner cruises in Banderas Bay. The fairways of the Marina Vallarta and Vista Vallarta golf courses are just 15 minutes from the resort.
How to Get There
We recently moved to the Boston area and had initially planned on visiting the Caribbean during the week of Thanksgiving. Due to all the reports of seaweed overgrowth on the beaches, however, we decided to look elsewhere and selected the Grand Velas in Riviera Nayarit - and we couldn't be happier with the decision.
Other reviewers have written at length about the quality of service and fine dining here (all true). Instead, there were a couple of things about our trip that hopefully will convey our level of satisfaction with our stay:
1) After several days into our trip, both my wife and I were genuinely sad about the prospect of leaving. So we extended the trip by 3 more days. This was not a decision we made lightly, as the change fees on air fare alone amounted to $800 for our family. But it was a no-brainer for us given how much fun we were having.
2) There is a perception that all-inclusive is associated with "quantity over quality". This couldn't be farther from the truth in the case of Grand Velas. The fine dining options offered were as good as any high-end restaurant in a large city. We enjoyed Frida so much that we went back another night, and my wife remarked that it was the best Mexican food she had ever had (we used to live in San Diego, so I think we've had pretty good exposure to that particular genre).
At the risk of repeating what other reviewers have already written, the service is *truly* exceptional from the groundskeepers all the way to the concierges. Every single staff member genuinely made us feel welcome and appreciated. There were a few workers in particular though that we wanted to highlight as they made our stay even more special. Both Nadia and Leonel took such great care of us and our 2 kids at the pool. Whether it was getting kids popsicles on demand, cutting up their hot dogs to carefully make sure there were no choking hazards, or just offering up suggestions to my wife and I for new cocktails, they personalized our stay in a way that few other resorts have. Additionally, our personal concierge Diana Rivera was so patient and accommodating of our constantly changing dinner plans. And she made extra effort to help identify kid-friendly activities for us and provide special "treats" for them when we arrived back to the room. By the end of the trip, these 3 staff members essentially became part of the family - and they will always be remembered fondly by our family, and a reason for us to hopefully return soon.
Thank you Grand Velas for a truly special Thanksgiving week for our family.
We have been visited here annually for 14 years.
Always wonderful and Velas continues to improve. Restaurants are exceptional for service and cuisine.
Well staffed and need to recognize Jose Ramos for HS attentive service at poolside. This guy is great.
Sen Lin was an amazing experience from the wonderful ambiance to the superb food and service. Plan to pass on this fabulous place to friends and Family who visit the Puerto Vallarta area.
In October of 2018 my wife and I and 45 of our closest friends and family stayed at your hotel. Simply put this was the best hotel experience that we have ever had. My wife and I as well as many of our guests work in the hospitality industry and without fail everyone who attended felt that every aspect of the resort was 5 diamond. The arrival experience was amazing from the welcome massage to the beautifully designed lobby. The service and attention to detail shown by all staff members was really stood out to me the most. From the genuine smile, to the happy to help mentality is a true testament to the training that you have for your staff. On many occasions I saw staff members working in multiple departments and in every case the associate was knowledgeable and extremely helpful. It is hard to mention everyone but a few key staff members that really went above and beyond were our Wedding Manager Andrea and her team Andrea and Jasmine. Also, our concierge Jose (Cheppe) was absolutely amazing. I apologize but I can not remember our room number but the housekeeper that we had everyday did an amazing job as well. The room we stayed in was absolutely spectacular. We upgraded to a suite overlooking the ocean. The room was spacious and in extremely good condition. The Jacuzzi on the deck overlooking the ocean was incredibly relaxing. The culinary experiences at every outlet were absolutely first rate!! We dined several times at every restaurant and I can honestly say that over our 10 day stay I never had a bad meal. My wife and I have been missing the property since the day we left and are definitely looking forward to making an annual vacation at your beautiful location. Our wedding was absolutely perfect in every aspect and we could not have had a better experience. Thank you to everyone for making this important moment in our lives unforgettable.
Diego was excellent. Providing enthusiastic leadership for a variety of activities from kayaking, soccer, and aerobics. The food is amazing and excellent service at all of the restaurants. The food is excellent for any 5 star restaurant.