5.0
Excellent 1120 Reviews
Jetsetter Approved
This Hotel meets our standards
This hotel meets our standards, but we haven't stayed yet

Amenities

  •  Bar
  •  Free WiFi
  •  Handicap Accessible
  •  Parking On Site
  •  Pool
  •  Restaurant
  •  Spa
Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.
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Overview

Location

Located in Puerto Vallarta (Romantic Zone), Casa Cupula – Caters to LGBT Guests is minutes from Los Muertos Pier and Galeria Olinala. This 4-star hotel is within close proximity of Playa de los Muertos and Museum Rio Cuale.

Rooms

Make yourself at home in one of the 21 individually decorated guestrooms, featuring refrigerators and flat-screen televisions. Your pillowtop bed comes with down comforters and Egyptian cotton sheets. Cable programming and iPod docking stations are provided for your entertainment, while complimentary wireless Internet access keeps you connected. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries.

Spa, Wellness & Premium Amenities

Treat yourself with massages, body treatments, and facials. You’re sure to appreciate the recreational amenities, which include 3 outdoor swimming pools and a sauna. This hotel also features complimentary wireless Internet access, concierge services, and gift shops/newsstands. Guests can get to nearby shops on the shuttle (surcharge).

Food & Drink

Grab a bite to eat at the hotel’s restaurant, where you can enjoy drinks at a bar, take in a garden view, and even dine alfresco (weather permitting). You can also stay in and take advantage of room service (during limited hours). Quench your thirst with your favorite drink at a bar/lounge. Cooked-to-order breakfasts are served on weekdays from 8:30 AM to noon for a fee.

Business & Travel Amenities

Featured amenities include express check-in, express check-out, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge (available on request), and free self parking is available onsite.

How to Get There

Casa Cupula – Caters to LGBT Guests
129 Callejon de la Igualdad
Puerto Vallarta, 48399 Mexico

Reviews

Another Fabulous Stay!
BradSCharleston

This was our 3rd stay at Casa Cupula, and it just never disappoints. Fabulous time!

We stayed in the Bella Suite and loved it. It is a very large space that has a great view of the city and the bay. Very nicely done (like all of the rooms). We would definitely stay in this suite again.

Casa Cupula is really an awesome property and it never feels crowded, which is great. Such a tranquil, beautiful switch from the atmosphere below the hill in the city. What really makes this place a gem though are the people who work there. It has been said in so many reviews, but it is the truth!

At the front desk, for check-in and Concierge...The truly fabulous Boris, Alex and Antonio. You all are amazing people and are such a great face to the front office. Thanks for everything!

The always roaming, manager at large, Gustavo. Thanks for running such a great operation! Also, thanks for the cool tote bag...we love it and it worked out great for bringing back all of our purchases!

Casa Cupula started the transition to a new restaurant on-site, "Bistro Teresa" while we were there. We were so happy that we could be a part of it...nothing but great experiences both at the pool and the restaurant. Alex, the restaurant operations manager is one of a kind. Truly, a wonderful person and we miss seeing him everyday. His right hand man at the pool, David, worked so hard and provided such great service. Another one of a kind. Felix, great Day of the Dead mask! Lara, best of luck with standing up your new restaurant. By the way, also check out Bistro Teresa downtown PV, its great!

If you are contemplating a stay at Casa Cupula, you MUST! You won't regret it.

Outstanding Service
thomsquared

We received outstanding service at Casa Cupula!

We were welcomed by Boris, who gave us great tips and advice throughout our stay and also organised all of our trips (to San Sebastian, the Botanical Gardens etc.) - all we had to do was turn up!

We also spent a significant amount of time at the pool club, which has excellent facilities. Felix and Juan were exceptional hosts and made us feel incredibly welcome - spending time with us and ensuring that we had everything we needed. We really felt at home in their company and meeting them was one of the highlights of our trip. The pool party (which takes place on alternate Saturdays at the pool club) was very well organised, and was undoubtedly the best (and most fun) day of our holiday.

We were also looked after by Alex, Antonio, and Gustavo, all of whom are incredible at what they do. They helped us to navigate Puerto Vallarta and Alex and Antonio even took us out one evening, which was another highlight of our trip - definitely the best night out we've had in a long time! Again, Alex, Antonio, and Gustavo were one of the main reasons we enjoyed our trip so much, making Casa Cupula feel like a home-from-home.

With regard to the room, it was immaculately maintained and kept very clean with no disruption to our day plans. The food served in the restaurant (Taste) was some of the best we had whilst in Puerto Vallarta.

The location of the hotel is also fantastic - just a short walk into Zona Romantica (where all the restaurants, bars, and clubs are located) and to the beach. We enjoyed the walk (to burn off some of the excess calories) but Alex and Antonio were always happy to arrange a taxi or a hotel transfer at the last minute if it was raining.

Overall, we would highly recommend Casa Cupula. The hotel itself is great, but it really is the service and the effort put in by the staff that makes it outstanding. We will definitely be back as soon as possible.

Thank you :)!

Second stay as good if not better than the first
chazwell6

Outstanding boutique hotel in regards to service, amenities and location. Staff is well trained and each member shows exceptional customer service and accommodation skills. It is the only hotel we stay at when in Puerto Vallarta, and we have stayed at numerous properties.