4.0
Very Good 5797 Reviews
Jetsetter Approved
This Hotel meets our standards
This hotel meets our standards, but we haven't stayed yet

Amenities

  •  Babysitting
  •  Bar
  •  Gym
  •  Handicap-accessible
  •  Kids Club
  •  Parking On Site
  •  Pool
  •  Restaurant
  •  Spa
Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.
Beach Beachfront Ocean Romantic Scenic views Resort swimming pool Water park resort town amusement park

Overview

Location

With a stay at Barceló Puerto Vallarta – All Inclusive in Puerto Vallarta (Mismaloya), you’ll be minutes from Playa Mismaloya and close to Vallarta Zoo. This 4-star resort is within close proximity of Los Arcos and Playa Gemelas.

Rooms

Make yourself at home in one of the 316 air-conditioned rooms featuring free minibar items and LCD televisions. Your room comes with a pillowtop bed. Rooms have private balconies. Wireless Internet access (surcharge) keeps you connected, and cable programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers.

Spa, Wellness & Premium Amenities

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You’re sure to appreciate the recreational amenities, which include 4 outdoor swimming pools, an outdoor tennis court, and a sauna. Additional features at this resort include wireless Internet access (surcharge), concierge services, and babysitting/childcare (surcharge).

Food & Drink

This resort is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Satisfy your appetite at one of the resort’s 5 restaurants. Relax with a refreshing drink from a poolside bar or one of the 4 bars/lounges. A complimentary breakfast is included.

Business & Travel Amenities

Featured amenities include a business center, express check-in, and express check-out. Planning an event in Puerto Vallarta? This resort has 6910 square feet (642 square meters) of space consisting of conference space and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.

How to Get There

Barceló Puerto Vallarta – All Inclusive
Km 11.5 Zona Hotelera Sur
Puerto Vallarta, 48300 Mexico

Reviews

4.0 Very Good 5797 Reviews
One month later I am still ill from food poisoning.
Reviewed 10 hours ago

My family traveled here for a week in February for a winter vacation. 7 out of 7 of us came down with some form of a food borne illness.

4 people got sick at the resort. 2 experienced violent vomiting and fever and the others terrible diarrhea. 3 of the kids became ill there one when we returned home. My illness started on the last day and continued when we returned home. My husband had to take to the Emergency room due to dehydration. I am waiting for the results of my stool to see what form of poisoning I had. Not sure if it’s the water you drank at the restaurant (if you were lucky to get any), poor hygiene with the food staff or something off with the temperature they keep the food at. I did notice at lunch at the fajita station that the lady used her bare hands to make the tacos.

There is something wrong with this place! We found it impossible to get bottled water. It was like a conspiracy or something. You could not get water to drink! The buffet was disgusting. All of the breakfast food was cold. Again you could not get water. Very hard! You had to ask several times. At one dinner buffet I noticed a very undercooked platter of chicken pieces. It was very hard to find something edible.

The specialty restaurants were impossible to get a reservation at until late in the evening. This was even with the premium package.
The were better than the buffet but they were mediocre at best.

The drinks all tasted like soap! And I’m not sure how you can mess up a mimosa but it is possible. You had lots of like to any drink to get rid of the soap taste. I finally gave up and just drank beer.

You could not order food poolside which I have never in my life seen before! You need this with kids.

If you go down to the beach you will get eaten up by mosquitos! And you will be attacked by vendors selling stuff. Not relaxing at all! The positive on the beach is the $20 massages.

The evening shows were unbearably loud. Don’t even try it if unless you feel like having you ears ringing for a week. Something is wrong with the sound system. They also blast music from the bar well into the night so it’s hard to go to sleep before midnight. The pool blares music all day too.

The only positive was that the pools were really nice. The room was decent and we had a nice view. I will NEVER return here again. We stayed at Velas Vallarta last year which was perfect! We all regret that we did not stay there again. I hope I feel back to normal soon.

Watersports equipment not available
Reviewed 2 days ago

The hotel is pretty nice, pools are pretty nice, music is loud but bearable, drinks are free all day long, food is acceptable, the evening program was fun. If this is all you need, go visit! But if you want more, continue reading ...

One of my criteria for selecting this hotel was free equipment for non-motorized water sports. The hotel's website was promising that they would have kayaks and snorkeling gear available for free to hotel guests. We arrived on Wednesday (2/13/2019) and on Thursday afternoon we were able to use the kayaks for about 20 minutes because they were closing early (4:00 p.m. if I remember correctly). For the next 4 days (until our departure) the rental place was closed and no equipment was available. Every day I was asking the staff (VIP desk and the concierge) about this situation and they either did not even know that the equipment is not available or kept promising that tomorrow the place would open for sure (which it did not). They kept explaining to me that this rental place is handled by a 3rd party vendor and that there is some interruption of service. While that may be understandable, we have specifically chosen this hotel for the water activities, so it was a really big deal for us! But the staff treated this issue like it was not a big deal, they did not even apologize! In this situation, I would at least hope that the hotel would try to apologize and offer something in exchange for the (huge) inconvenience - free massage, discount on the room, anything. I did not ask for a discount (maybe I should have) but the approach of the staff was disappointing nonetheless.

I am very disappointed with this hotel and I won't be coming back.

The reason why I am giving 2 stars instead of just one, is that the hotel is one of the nicer hotels in Puerto Vallarta (which also shows in its price). The servers were well-trained, the rooms were large, clean (and cleaned regularly).

If you can, try to join the VIP club, it's not that much extra and you get some extra amenities (free Wi-Fi, better selection of drinks, VIP-only dining area with drinks and appetizers, rooms on the top floors).

Vacation Shadowed by Sickness
Reviewed 2 days ago

Visited here with a large group of family and friends - 19 total in our group.

Pros:
Rooms are nice
Beautiful Mountain Views
Lush surroundings
Pools and hot tubs

Cons:
Very small beach
Beach peddlers
A la carte dining limitations
Widespread sickness throughout resort

6 out of 19 in our group were sick with vomiting and diarrhea. When the sickness (food poisoning or norovirus?)hits you are down for at least 24 hours. Heard from others staying here that we were not the only ones sick. Waiting in the lobby for an excursion saw a child vomit on the lobby floor. Not sure what the cause is but reading recent trip advisor reviews it seems to be an ongoing issue for this resort for at least the last 4 weeks.

Premium level services is a joke when it comes to the a la carte dining. Good luck getting a reservation before 9pm. From what we understand they only reserve each table once per night making it impossible to get all of the people who bought into the premium package to be able to take advantage of its benefits. We were not told about the a la carte dining limitations when we were sold the package - only that if we didn’t get the package we would only be able to visit the a la carte restaurants 3 times during our stay. As it is we were only able to get 2 reservations before 9pm. I for one don’t want to eat a big meal that late.

With being sick the premium benefit of free room service was nice. Wasn’t super impressed with the premium lounge either. Bottled water is also hard to come by unless you know where to look for it. They do not serve bottled water in restaurants, bars or buffets. You get 3 bottles in your room per day (at least we did with premium).

Will not be visiting this resort again.

Wedding
Reviewed 2 days ago

The best wedding coordinator that I could possibly have! Patient, caring, and make our day perfect! We couldn’t ask for a better day! If you are looking for a destination wedding... ask for Gaby! The best time of our life! ❤️

AWESOME VACATION @ THE BARCELO
Reviewed 3 days ago

My daughter and I just returned from a week's stay at the Barceló. We had an awesome vacation!!! We upgraded to the Premium and it was worth it. The rooms are so large. My daughter said all we needed was a kitchen and our room would be larger than most people's apartments.

Every morning we would take walk along the beach and have a guided tour with "da boi", a local dog that would walk with us along the walk way to the old film sight of " Night of the Iguana".

The staff was super helpful to both of our needs since we are gluten intolerant and were willing to get us anything we wanted and needed! (The concierge had provided both of us with a gluten free card that we brought to each meal and placed at our table).

Our most cheerful and helpful staff were Oscar Martinez and Manuel Bernal. Both of them made a point to know our name (Ann and Matea) they knew where we lived and even knew Matea loved dogs. We loved both of them and asked to be seated where they were serving because we knew we would be greeted with a smile and asked what we did that day. We felt like family. We can't wait to go back and see the resort and Oscar and Manuel!!!

Ann & Matea