Snake River Lodge & Spa
What We Love
- Ski bums and bunnies have access to an average 500 inches of snow each year.
- Kids Ranch Summer Day Camp lets the little ones take advantage of activities like horseback riding and mini golf.
- Elaborate pool complex with waterfalls and cavelike hot tubs
- Environmentally friendly attitude
- Kayaking and whitewater rafting on the Snake River
What To Know
- A $25 resort fee per night will be collected upon checkout from Jetsetter
- Winter season typically runs from December to March
- Summer season stretches from May to October.
- Snake River Lodge typically closes for the months of November and April.
- Robert Trent Jones Jr.-designed championship golf course is a half-hour drive from the resort.
- The drive to Yellowstone is two-hours long.
- On-site Gamefish restaurant provides fine dining, and many more casual options are available in Teton Village.
- Some guestrooms have thin walls, and noise can carry
- Free WiFi
- Handicap Accessible
- Parking On Site
With a stay at Snake River Lodge & Spa in Teton Village, you’ll be in the entertainment district and minutes from Jackson Hole Mountain Resort. This 4-star resort is within the vicinity of Laurance Rockfeller Preserve and National Wildlife Art Museum.
Make yourself at home in one of the 138 air-conditioned rooms featuring refrigerators and flat-screen televisions. Premium TV channels and iPod docking stations are provided for your entertainment, while complimentary wireless Internet access keeps you connected. Private bathrooms have designer toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You’re sure to appreciate the convenience of ski-in/ski-out access at this resort, which also features 3 spa tubs. Additional amenities include complimentary wireless Internet access, concierge services, and ski storage.
Satisfy your appetite at the resort’s restaurant, which serves breakfast, lunch, and dinner, or stay in and take advantage of room service (during limited hours). Quench your thirst with your favorite drink at a bar/lounge.
Featured amenities include complimentary high-speed (wired) Internet access, a 24-hour business center, and express check-in. Event facilities at this resort consist of conference space and a meeting room. Free self parking is available onsite.
How to Get There
Gorgeous rooms, lobby, spa, pool, and outdoor fire pits. Friendly, helpful, and professional staff. All of the front desk staff made us feel at home, and Judy could not have been kinder. Could not have been a better experience!
Our experience here was a mixed bag with a bad ending. The rooms are nice size and fairly up to date in terms of renovations. The bathrooms are also nicely appointed with a separate toilet room (wife appreciated this...). The bathtub/shower is a ridiculous honeymoon suite jacuzzi monstrosity that you have to climb into. If you have an injury or mobility issues, this could be a major problem.
We were disappointed that the only option for breakfast was a buffet ($25-30/person, don't recall). We ended eating at other restaurants every day. Sometimes you just want a sandwich or an omelet... I wanted to order food at the pool but none of phones were working and there were no servers to be found so I went to the bar to order. The Kobe, Elk, Buffalo chili was pretty hearty but indistinguishable from regular chili.
The pool area and spa area are pretty awesome. My wife and I got 60 minute massages @ the spa ($145 each with a REQUESTED 20% tip...). The massage was good but both of noted it was 5 minutes shorter than it should have been. When I tried to tip $20, I was asked to increase it to 20%... If they are charging customers $145, I would hope the masseuses are being paid a decent wage.
The cleaning staff were always pleasant, proficient and professional when we interacted with them. We were fairly underwhelmed with the front desk staff. They were not very knowledgeable about the area restaurants or things to do in the area.
Check out was a train wreck for us. We could not get an Uber/Lyft and tried to call the front desk several times, but every time we tried to call, the line was busy. This was the case for any line that we tried. The phones weren't working. We got to the front desk 15 minutes later and were told the soonest a taxi could get there would be 25-30 minutes. It took 35 minutes. We were not informed that there was construction on the way to the airport which delayed things further by 35 minutes. With the combination of not being able to get a prompt taxi service and the construction, we arrived to the airport 15 minutes before our flight which was too late to check our bags so we missed our flight. All of the rest we built up on our vacation was washed away as we ended up getting home at 3 AM instead of 9 PM due to our missed flight. We emailed management of the hotel to make them aware of this situation, but never received a response. Maybe they will read this... We will stay elsewhere the next time we visit Jackson and will be avoiding Newport Hotel group locations even though we live in New England.
We really enjoyed our time at Snake River Lodge! The kids loved the pool - complete with a waterfall and cave area. The hubby and I sipped wine and watched them swim. We visited in June and there was a random light snow! Crazy! The room is a bit on the small side, but the furnishings were nice and the bathroom was nice. The front desk folks were nice but seemed a bit untrained (We were expecting a FedEx package with my husband's wallet (!) from our previous hotel and I was not instilled with much confidence that I would actually receive it when I called to notify them... but we did receive it!) I would say the highlight was the pool and location!