4.5
Very Good 1297 Reviews
Jetsetter Approved
This Hotel meets our standards
This hotel meets our standards, but we haven't stayed yet

Amenities

  •  Babysitting
  •  Bar
  •  Free WiFi
  •  Gym
  •  Handicap-accessible
  •  Parking On Site
  •  Pool
  •  Restaurant
  •  Spa
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Dining Family Lodge chair living room restaurant home Lobby set sofa

Overview

Location

A stay at The Lodge at Jackson Hole places you in the heart of Jackson, convenient to Jackson Hole Rodeo Grounds and Jackson Hole Historical Society and Museum. This ski hotel is within close proximity of Teton County Fairgrounds and Center For The Arts.

Rooms

Make yourself at home in one of the 154 air-conditioned rooms featuring refrigerators and LCD televisions. Your room comes with a pillowtop bed, and all rooms are furnished with sofa beds. Satellite programming and DVD players are provided for your entertainment, while complimentary wireless Internet access keeps you connected. Private bathrooms have rainfall showerheads and designer toiletries.

Spa, Wellness & Premium Amenities

After a day on the slopes, enjoy recreational amenities including an outdoor pool and an indoor pool. This hotel also features complimentary wireless Internet access, concierge services, and ski storage. The complimentary ski shuttle makes getting to the slopes a breeze.

Food & Drink

Enjoy a meal at a restaurant, or stay in and take advantage of the hotel’s room service (during limited hours). Quench your thirst with your favorite drink at a bar/lounge.

Business & Travel Amenities

Featured amenities include a computer station, complimentary newspapers in the lobby, and dry cleaning/laundry services. Event facilities at this hotel consist of a conference center and meeting rooms. A roundtrip airport shuttle is complimentary at scheduled times.

How to Get There

The Lodge at Jackson Hole
80 Scott Ln
Jackson, WY 83002 United States

Reviews

4.5 Very Good 1297 Reviews
What a place
Reviewed 1 day ago

Best place we stayed whilst visiting America on our honeymoon. Staff we very helpful and friendly. Beautiful view and lodge. Rooms were spectacular. would recommend to anyone visiting the area to stay there.

My Experience at the Lodge at Jackson Hole
Reviewed 2 days ago

Service was good, room was great, breakfast was poor (as was the dinner the one night we ate there), price was too high. Suggest shopping around to find a smaller and more guest oriented hotel. The website was higher quality than reality,

Wonderful hotel
Reviewed 2 days ago

We stayed here at The Lodge in Jackson,Wyoming. It a beautiful property and very convenient to the downtown area. Rooms are very nice and the staff is very accommodating.
A shuttle is run to downtown. It’s very easy to pick it up
I highly recommend this hotel.

A great place to stay in Jackson Hole
Reviewed 2 days ago

This lodge is a wonderful selection while staying in Jackson Hole. Although it is pricey, the services and accommodations are just delightful! Service in the bar was very personal and friendly. To top it all off the breakfast was the best ever!

An average hotel
Reviewed 3 days ago

My family of 4 just spent the past week at this lodge. At check in, the front desk staff did not mention that my credit card would be charged $50 a day upfront in case any charges were incurred. This was annoying because it put a $300 pending charge on my card. At the end of the week, it was removed, but I would have liked to have known upfront that they would be doing this. For a hotel that charges over $300 a night, it is a little insulting to have a hold put on your credit card, especially when you have to pay for the room in full before arriving. If a hotel wants to be considered a higher class, then it needs to treat it’s customers with a little respect.
We had a room with two queen beds, and while it was a little small, it was fine. The bathroom was nice which is a big plus to me. The breakfast buffet was standard, nothing amazing, but it was adequate. I liked that they provided Starbucks coffee.

The biggest issue we had during the week was with the daily housekeeping. When we checked in, we found that the bathroom sink stopper was pushed so hard in during cleaning that it wouldn’t pop back up. We tried and tried and finally called. Maintenance was sent up who then fixed it while we were at dinner. We found a few tools still laying on the counter when we returned, which led to another trip downstairs to return the tools. We realized later that we should have kept them. The next day, we were gone from 7am until 5:15pm. We were on an all day hike and returned exhausted and hungry. We had dinner reservations that we needed to freshen up for. We found housekeeping cleaning our room at 5:15pm, so,we had to sit in the hallway area on our floor and wait. It was extremely annoying! We finally got in the room to find that the sink stopper was shoved in again and stuck. We found a sharp piece of plastic and worked at prying it up again. We got it, but again, this was really irritating. We also found that the maid had thrown out our soap and hadn’t left any new. So we had to make a trip to find some soap. A few days later, we had absolutely no toilet paper in our room. My husband found a storage room on our floor with the door wide open so we took some TP from there ourselves. I left a $5 tip in the room daily at the beginning of the week because I always try to be courteous to all service staff. By the end of the week, I was so frustrated that I quit doing that. I also thought it was tacky that when you walk through the halls during the day, you see tons of piles of dirty sheets in front of the doors. I have never seen that before in a hotel. One day, we found a whole roll of garbage bags just laying beside the can in our room, as if the maid had left in mid task. It made me wonder how clean the room could be when basic things like replenishing soap, toilet paper, and putting a new garbage bag in a can were not done. That kind of grossed us all out. I did see hair behind the door in the bathroom after it was just cleaned.

The positives about the hotel were that the room was quiet at night, in a good location in Jackson, and included breakfast daily. The exterior and lobby are nicely decorated. The front desk staff were polite. The pool was ok, nothing amazing. All in all, I am not sure that I would stay here again just based on the ickiness of inconsistent housekeeping. For $300+ a night, I expected a better managed hotel. I know that a lot of visitors to Jackson are well to do, but we work hard for our money and expect to get value for what we pay.