5.0
Excellent 761 Reviews
Jetsetter Approved
This Hotel meets our standards
This hotel meets our standards, but we haven't stayed yet

What We Love

  • Great for families and groups of friends, even the smallest rooms can sleep three people (in two Queen beds or a King bed with a roll-away based on availability), and many connect
  • Many rooms and suites feature balconies or terraces and year-round access to outdoor adventures in Jackson
  • Chef Mike Masone dishes up Mediterranean-inspired Wyoming favorites and shared plates in the elegant open kitchen at FIGS restaurant

What To Know

  • Staff can book a range of outdoor activities from whitewater rafting and zip-lining in summer to snowcat and heli-skiing during the winter
  • In-room ski, snowboard and boot fitting is available upon request
  • Not a ski-in/ski-out property, but the hotel runs frequent shuttles to Snow King and Jackson Hole Mountain Resort

Amenities

  •  Babysitting
  •  Bar
  •  Free WiFi
  •  Gym
  •  Handicap-accessible
  •  Parking On Site
  •  Restaurant
Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.
restaurant Lobby café Bar

Overview

Boutique sleep with a modern mountain style, farm-to-table restaurant, and rooftop hot tub

The Lowdown

Hotel Jackson is a LEED-built luxury, boutique sleep just a block from the famous Jackson Hole Town Square. The look is mountain modern with western heritage accents, from the rustic reclaimed barn wood planks on the walls and quarried stone floors in the lobby to the leather and metal details throughout. Upstairs, all 55 rooms and four suites are large for the in-town locale, and have one King or two Queen beds, natural gas fireplaces, 48” HDTVs, Nespresso machines and spa-like bathrooms with L’Occitane amenities. Upgrade to a suite for space to spread out and furnished terraces overlooking Jackson Hole Town Square and Snow King Mountain or Saddle Butte. On the dining front, the Mediterranean-inspired FIGS restaurant and lounge is open for breakfast (7 am-11 am), lunch (11:30 am-3:30pm) and dinner (5 pm-9 pm), but Chef Mike Masone can also prepare personalized lunch picnics to take to the mountain or on summertime adventures with advance notice. FIGS lounge serves up specialty cocktails and light tapas from 11:30 am – 11:00 pm, and then there’s the six-person rooftop hot tub for an evening dip under starry skies.

In the Area

Jackson has no shortage of great bars, but the must-visits for at least one drink and a ton of atmosphere are the Million Dollar Cowboy Bar (which has saddles for barstools and lots of live music and pool) and the old-school Silver Dollar Bar & Grill, home to a unique bar made of coins nearly a century old. Out at the ski resort, the famed Mangy Moose is among the most revered après-ski watering holes. Don’t miss the opportunity to see Old Faithful and the other Yellowstone highlights nearly devoid of tourists by way of a snowmobile or a snowcat when the park’s south entrance is closed to cars. Goosewing Ranch runs snow coach and guided snowmobile tours. A handful of wilderness lodges offer horse-drawn sleigh rides and cowboy dinner packages, the best known of which is the Mill Iron Ranch (also renowned for its extra-thick T-bone steaks). Or, if you’d rather skip the meal part, it’s hard to beat the sleigh rides through the vast National Elk Refuge, among herds of hundreds of wintering elk. Jackson is home to many western outfitters, but none is better known than the Jackson Hole Hat Company, which attracts clients from around the world with its bespoke cowboy hats. Wyoming Outfitters does the same with handmade boots.

How to Get There

Hotel Jackson
120 North Glenwood Street
Jackson, WY 83001 United States

Reviews

5.0 Excellent 761 Reviews
Perfect in Every Way
Reviewed 2 days ago

We stayed here for 4 nights with touring around the National Parks and Forests. This place was our home base and an unexpected surprise. We had night after night of excellent sleep and wondered if we ever had neighbors (we did)! The staff bent over backwards and the decor was delightful. I told my husband to stop looking for property in Jackson because my plan was to just live at HJ (seriously). Couldn't have created a better experience myself and I have high expectations.

Exceptional service all around at Hotel Jackson
Reviewed 2 days ago

My business partner and I recently stayed four days at Hotel Jackson. We were blown away at the level of service and incredible staff throughout this place. From arriving Sunday night (late) and being greeted by name from the great doormen (Greg and Ferrence) to the fantastic breakfast buffet every morning. The concierge desk was a great local resource for all things Jackson Hole and assisted in reservations, activities, and travel coordination. Hotel was very architecturally sound and quaint.

As avid business travelers worldwide, Hotel Jackson does a fantastic job in every facet of the hospitality space.

- CJO

Wonderful Hotel in the heart of Jackson!
Reviewed 2 days ago

I just returned from a business trip to Jackson and I’m so glad that I stayed at Hotel Jackson!
The staff was amazing, especially Greg and Mike! They were so nice and knowledgeable about the area.
The hotel itself was beautiful. I loved that the room I was in had a fireplace. And the location was perfect!
The restaurant, Figs, was soooo good and the chef is very nice.
Looking forward to returning!

Poor service , not equivalent to other “real” 5 star Jackson resorts like amanghani
Reviewed 3 days ago

Hotel front desk / reservation staff ruined an engagement by giving room away that fit four family members and tried to charge same amount to me for lesser quality rooms after I had to wait 1 hour for any response to their clear mistake . When we said no thanks, We will find a hotel where we can all be together in a special room, a polite response I felt to a really bad mistake on their end they tried to make me pay for their mistake “because were within a 30(!) day cancellation period” (note, most Jackson hotels here have 14 day or less cancellation period and two I called would have said they cancelled my resv at the very least).

Clear ownership won’t invest in staff that equates to the ranking they’re trying to state they are (5 star, where their competition would be amanghani in town ). On that quality note, Amanghani offered 2 rooms at discount to make up for Hotel Jackson mistake right away (vs my hour wait to hear back anything from Hotel Jackson) and threw in breakfast for everyone.

Hotel Jackson wants to change what it really means to be “5 star”. Highest quality hotels should have highest quality employees and HJ didn’t even have a manager on staff on a Sunday.

Air B and B, Rusty Parrot , Amanghani, White Buffalo, Spring Creek Ranch all better service and most offer amazing views .

Luxurious hotel and service!
Reviewed 4 days ago

My husband and I stayed here for 4 nights in June '18. This was the most incredible hotel and staff!

The hotel is centrally located in the town near all of the restaurants and close to the excursions. Colleen helped us plan our amazing trip and she was the best! Colleen went above and beyond to ensure our trip, our day adventures were going to give us the best possible experience in JH.

The rooms are gorgeous, the hotel is beautiful and everyone there is just incredibly friendly.