Castello Di Casole
What We Love
- Infinity pool with spectacular hilltop views
- Free GPS rental preloaded with local attractions
- All rooms come with views of the surrounding countryside or courtyard
- The spa is located in the estate’s converted wine cellar
What To Know
- Top Tuscan location: Florence, Siena, San Gimignano and Chianti are all within an hour’s drive
- A car is essential; the nearest village is a 15-minute drive
- Free WiFi
- Handicap Accessible
- Kids Club
- Parking On Site
- Room Service
Surrounded by a vast 4,200-acre country estate that was once home to a 10th-century castle, a working farm with stables and more than 200 villagers, Castello di Casole is a magnificent country pad that combines lashings of Old World charm with some seriously luxe amenities. The main chunk of the hotel is housed in a series of stone farmhouses that spill out from a central courtyard (the former stable block). On-site you’ll find an infinity pool with views of cypress-studded hills, giant bathrooms with rolltop tubs; a posh cocktail bar and an alfresco restaurant serving Tuscan classics.
Bed and Bath
All 41 spacious suites have been designed with a sympathetic nod to their Tuscan farmhouse heritage and feature beam ceilings, thick stone floors, terra-cotta-hued walls, and arched windows that frame views of the surrounding hills or the courtyard. The marble-clad bathrooms have free-standing rolltop tubs, giant showers, twin sinks and generous quantities of signature products.
On the grounds, the infinity pool takes center stage and overlooks the estate’s olive grove and the medieval villages of Mensano and Radicondoli. Next to the pool there’s a purpose-built amphitheater where you can catch an alfresco movie. There a two restaurants on-site: Pazzia Pizzeria, where wood-fired pizzas loaded with mozzarella dominate the menu, and Ristorante Tosca, an intimate eatery with arched stone ceilings and Murano glass chandeliers, and a candlelit terrace where posh seafood dishes are served against an enchanting backdrop. For post-dinner drinks, knock back a grappa at Bar Visconti or sip a glass of red straight from the estate’s very own vineyard.
How to Get There
This is beautiful hotel in a stunning location surrounded by vineyards and olive groves. It is an old 10th century former castle, which has been sympathetically converted to a hotel. The staff are friendly and welcoming and we were upgraded on our arrival with complimentary Prosescco in our room which we appreciated. However unlike other Belmond and top quality hotels our fruit was not replenished once and the strawberries were going mouldy in the bowl. Our room was very nicely appointed, very spacious with a huge bed, which was very comfortable, but creaky, a seating area and lovely large bathroom with Bvlgari toiletries. There is a beautiful infinity pool looking out over the countryside. The service is attentive and helpful. However it is the first 5* hotel I have ever stayed in that served me my morning coffee in a take away cardboard/plastic beaker. The spa is superb but extremely expensive. The concierge was excellent and very helpful with some good recommendations.
The hotel has recently become a Belmond, in 2018, and has not yet developed the consistency of quality and attention to detail that one expects from this brand. We have stayed in three Belmond hotels so can make this observation. It is extremely expensive so quality of service and food must be of the highest order at all times in all areas, even when key staff are absent. There are two Italian restaurants one formal and one not. We ate in their main restaurant twice and had very different experiences. The terrace and restaurant offer superb views and it is a wonderful place for a pre-dinner drink. On the first night we had good, but fairly slow service, and a lovely meal. On the second occasion the service, from the serving of pre dinner drinks to the meal itself was very slow and poor. My meal came incomplete and not as described on the menu. By the time they had brought the rest of the meal, still not as described, it was cold. When I sent it back it had obviously been reheated and the fish was now spoilt and still luke warm. I sent it back. My husband had by now finished his ridiculously small main course, so complained about the cost, size and the fact that my meal was not served with his. They were very apologetic, offered to make me something else, which I declined as I was now past eating. They provided my husband with a very nice cheese course and glass of wine and did not charge us for the meal. Although they did their best to recompense us, the point is our evening was ruined. This should never happen in a hotel of this standard, charging these prices. Breakfast was served in the courtyard and in Oscar's restaurant and whilst good the presentation and display of some of the food lacked precision and attention to detail. For example all the fresh fruit is on one plate rather haphazardly placed, so if, as I do you have an allergy to one, it means you cannot eat any of it.
It would not take much to bring this hotel up to the expected standard, staff need better training, there needs to be a real focus on precision and attention to detail to ensure delivery on all levels is of a consistently high standard.
You cannot deny the beauty of the property, or the history preserved. We have spent many weeks in our Timbers villa associated with the property. We will always love visiting the area, and the Timbers management is exceptional--but the service at the hotel has changed drastically with the name change. Am not certain if the Belmont is seeking to present an old school stuffy five star service, or if the Italian staff is just not fond of Americans. There are a few team members at the hotel who went out of their way to help recover service-but otherwise my rating would be much lower. An example, the bar manager told my husband he could not sit at bar to wait for a pizza he ordered for me. The supposedly more casual bar was near empty on times the management was the rudest. The valet once refused to assist when we drive from villa to hotel to ask for directions.
What a place! I've been traveling around Italy and Tuscany for years and at the invitation of friends, am staying at a townhouse on the Belmond property. The accommodations and views are spectacular. Would definitely recommend for anyone who has been here and wants to experience pure luxury.