3.5
Average 3172 Reviews
Jetsetter Approved
This Hotel meets our standards
This hotel meets our standards, but we haven't stayed yet

Amenities

  •  Babysitting
  •  Bar
  •  Gym
  •  Handicap Accessible
  •  Kids Club
  •  Parking On Site
  •  Pool
  •  Restaurant
  •  Spa
Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.
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Overview

Location

With a stay at Sheraton Kona Resort & Spa at Keauhou Bay in Kailua-Kona (Keauhou), you’ll be minutes from Haleo Luau and close to Kona Country Club. This 4-star resort is within close proximity of Lekeleke Burial Grounds and Keauhou Shopping Center.

Rooms

Make yourself at home in one of the 519 air-conditioned rooms featuring refrigerators and LCD televisions. Rooms have private furnished lanais. Digital programming and video-game consoles are provided for your entertainment, while wireless Internet access (surcharge) keeps you connected. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and complimentary toiletries.

Spa, Wellness & Premium Amenities

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You’re sure to appreciate the recreational amenities, which include 2 outdoor swimming pools, outdoor tennis courts, and a 24-hour health club. Additional features at this resort include wireless Internet access (surcharge), concierge services, and babysitting/childcare (surcharge). Guests can get around on the complimentary shuttle, which operates within 3 mi.

Food & Drink

Enjoy a meal at one of the resort’s dining establishments, which include 4 restaurants and a coffee shop/café. From your room, you can also access room service (during limited hours). Relax with your favorite drink at a bar/lounge or a poolside bar.

Business & Travel Amenities

Featured amenities include a 24-hour business center, limo/town car service, and express check-in. Planning an event in Kailua-Kona? This resort has 9840 square feet (914 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite.

How to Get There

Sheraton Kona Resort & Spa at Keauhou Bay
78-128 Ehukai St
Kailua-Kona, HI 96740 United States

Reviews

3.5 Average 3172 Reviews
Staci Shelton
Reviewed 2 days ago

I love this hotel, from the lei making classes to the luau. Everything was perfect for my 30th bday. Everyone was so friendly and accommodating. I will remember this trip forever. I can't remember everyone's name but all the staff deserve high praise for their professionalism and customer service. I can't say enough about their wonderful inviting nature. I will be back.

Good place.
Reviewed 3 days ago

Nice amenities, ie pool and view of ocean. Rooms are ok. Bathrooms are pretty dated and worn. If you rent a car, they will charge you $20 a day to park, the is also a daily "resort" fee. The added $50 per day was a surprise to me, so i wasn't thrilled.

Lots good, some negatives
Reviewed 6 days ago

Positives: It's a Sheraton, so you know the bed and linens are going to be great and it's going to be well serviced. Seeing the mantas just off the cliff is exciting. Rays on The Bay is a very good restaurant. Nice, pleasant staff. Good internet speed. The waterslide is excellent. Nice pools; the small one is specifically for adults. The property is so big it never seemed overly crowded with people. There are beautiful gardens and a great site for a wedding. Many of the rooms have beautiful ocean/sunset views. It's close to tiny Keauhou Bay which has some sport businesses such as night snorkeling with the manta rays.
Negatives: This is an out of the way location so I only suggest it if you have a car. The hotel is dated, and if you are fussy about a beautiful bathroom and new-looking carpeting, you will be disappointed. There is no beach, not even easy access to a beach (the sandy end of one pool is supposed to serve). You can't walk to any stores other than the small store inside the hotel. The self-parking is far from the rooms. (There is a charge for self-parking but that's normal at Hawaiian resorts).
Despite those negatives, we would stay at this property again because the positives outweigh the negatives.

Top Service
Reviewed 6 days ago

Rays on the Bay...see the bartenders at work, why not try all the specialty drinks on the menu?? I dare you. Watch the Mantas while having dinner outside ocean side.
Sunsets are amazing.
Down the hill go on the Fairwinds excursion to Captain cook with breakfast and a BBQ and snorkeling!
Sheraton, Great service, friendly and very clean.

Not worth the cost
Reviewed 7 days ago

This hotel stay is not cheap. The amenities are very very limited. They have an over crowded pool. Staff are under trained and unpleasant. We came in for 4 nights. After the first day, we decided to move to Hilton resort. Stay at the Hilton to this hotel is day n night.

Not at worth the cost. There are lot more options for cheaper price.