Sheraton Kona Resort & Spa at Keauhou Bay
- Handicap Accessible
- Kids Club
- Parking On Site
With a stay at Sheraton Kona Resort & Spa at Keauhou Bay in Kailua-Kona (Keauhou), you’ll be minutes from Haleo Luau and close to Kona Country Club. This 4-star resort is within close proximity of Lekeleke Burial Grounds and Keauhou Shopping Center.
Make yourself at home in one of the 519 air-conditioned rooms featuring refrigerators and LCD televisions. Rooms have private furnished lanais. Digital programming and video-game consoles are provided for your entertainment, while wireless Internet access (surcharge) keeps you connected. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and complimentary toiletries.
Spa, Wellness & Premium Amenities
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You’re sure to appreciate the recreational amenities, which include 2 outdoor swimming pools, outdoor tennis courts, and a 24-hour health club. Additional features at this resort include wireless Internet access (surcharge), concierge services, and babysitting/childcare (surcharge). Guests can get around on the complimentary shuttle, which operates within 3 mi.
Food & Drink
Enjoy a meal at one of the resort’s dining establishments, which include 4 restaurants and a coffee shop/café. From your room, you can also access room service (during limited hours). Relax with your favorite drink at a bar/lounge or a poolside bar.
Business & Travel Amenities
Featured amenities include a 24-hour business center, limo/town car service, and express check-in. Planning an event in Kailua-Kona? This resort has 9840 square feet (914 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite.
How to Get There
I enjoyed four days of stay here before I went to Waimea for a retreat. The service staff were very helpful but there was no room service. The gift shop had an amazing selection of food, beverages and tourist souvenirs plus was helpful in providing info for local attractions. The staff at the pool were great at suggesting food to try. However, my room smelled like mildew the entire stay. I had a balcony that looked over some tennis courts.
Due to issue with nearby hotel, I decided to visit Sheraton Kona, only 20 min from Kona airport, this is a great property with golf water activities, numerous amenities just to name a few. Grounds are well maintained, staff for most part, very friendly. Dining was average, nothing to get excited about, but still nice choices. Golf is nearby, property sits on the Beach. Rooms have recently gone under renovations in past couple years. Pool is vibrant, kid friendly and a great beach for snorkeling. Many shops and restaurants close by. This is a great venue, highly recommend. My small suggestion would be make sure no real large conventions are booked, as it will get crowded at the buffets.
Stayed here as a Titanium Elite and was not impressed. Everything is a fight at this property. I did finally get an upgrade to an oceanfront room which was nice. But not before I was placed in an utterly unacceptable, musty smelling room that they claimed was an upgrade and an ocean view. It had no ocean view and a view of the kids pool slide. It was loud and dirty. My room was not ready at 3pm and I had to wait. Even as an elite member, internet was still charged to my folio and I had to fight to take it off. The food in the lounge is the worst I have had in the Marriott/SPG system by far, and the property is old and tired. The restaurant is incredibly overpriced. They leave messages and attempt to sell you timeshares. The resort fee is egregious and offers almost zero benefits. Unbelieveably, they claimed that this cheap plastic bag they offer as part of the resort fee was worth $15. They still charge for internet (for non elites) and parking bringing the total to over $50 a day above and beyond your room rate and taxes.. Pro tip: you can park legally just outside the property and the walk is the same as the self parking facilities that try to charge you $21 a day.
Stay away from this property.