Four Seasons Resort Hualalai
What We Love
- Jetsetter 2015 Best of the Best Finalist: Best For Families
- One of the best golf courses in Hawaii (it's an annual PGA Champions Tour stop)
- The aquarium-like King’s Pond, a sand-bottomed swimming hole carved from lava, filled with sea water and thousands of fish (snorkel gear included)
- Ka‘upulehu Cultural Center offers children and adult programs, most free: learn to dance the hula, play ukulele and speak Hawaiian.
What To Know
- Restaurants are pricey and it’s hard to go outside the resort unless you rent a car
- The resort is spread out making it easy for the directionally-challenged to get lost
- The outdoor spa treatment rooms, while novel, are also quite loud as you can hear treatments next door. Opt for indoors.
- Free WiFi
- Golf Course
- Kids Club
- Parking On Site
- Room Service
Tropical bliss carved from black lava fields, with seven pools, a Jack Nicklaus golf course and massive spa
Hawaiian modern. The 243 guestrooms and suites occupy either the top or bottom of two-story bungalows spread across the lush property and clustered around the resort’s seven pools. Interiors are island casual with louvered wooden doors and shutters, slate floors, rattan and bamboo accents and balconies or lanais with pools and ocean views. No rooms are far from water and sand, and indoor-outdoor floor plans in both rooms and restaurants invite in sea breezes and vistas.
Bed & Bath
Four Seasons uses custom-made mattresses and box springs in impressive canopy beds with bamboo frames draped in atmospheric gauzy fabrics. Book a ground floor room for large outdoor showers made of black lava rock. Inside, all rooms have the signature Four Seasons bathroom, spacious and done in granite with separate oversized soaking tubs and large walk-in showers. Other perks include entertainment centers with 42-inch plasma TVs and coffee makers with local Kona beans.
The ‘ULU Grille is one of the more impressive restaurants you will find at any resort, with a such a serious commitment to locavore cuisine that they’ve teamed up with more than 160 island farmers and fishermen. By day it has a fantastic gourmet coffee and Bloody Mary bar that becomes a cocktail bar at night. Be sure to sample Hawaiian breakfast specialties like teriyaki beef and eggs, breakfast fried rice or loco moco. Other options include the thatched palapa Beach Tree Bar and the modern steakhouse style Hualalai Grille. It’s easy to work off your indulgences between outrigger canoe, surfing and standup paddle board lessons. Then you can bliss out in the 28,000-square-foot spa, which uses local ingredients like black lava salt, hibiscus and crushed macadamia nuts.
In the Area
While many guests never leave the self-contained resort, it is quite close to the coast’s main town, Kailua Kona, home of the famed Ironman Triathlon. From here, you can head out on a variety of excursions, including fishing with the Bite Me charter fleet, whose dockside bar & grill will cook your catch afterwards. Captain Zodiac is a long established company offering intimate snorkeling and coastal exploration trips, along with dolphin and whale watching, using the high-speed inflatable boats favored by Navy Seals. The Big Island’s Mauna Kea is the earth’s tallest mountain (from the sea floor) at 33,480 feet. Atop is the world’s largest collection of telescopes. Head to the top for a stunning sunset followed by guided star gazing.
How to Get There
We had the bad luck to be staying here for 2 days of heavy rain. Not their fault obviously- except that the hotel seemed surprisingly unprepared for this situation. It’s various services seemed to be quickly stressed, and the service level dropped. The Spa seemed maxed out by the extra demand, and appeared to have brought in the “B Team” staff to try to deal with things. My wife had a massage in a large room with some equipment in it which was obviously not a regular massage location. The crowded restaurants moved everything indoors and, as with the Spa, the ambiance was long gone.
All of this could have been okay, except for one thing: there was zero recognition of the obvious problems and the price points all stayed at the same very high level. Sorry, but when the water is literally coming under the door it is no longer a 5 Star experience and a good hotel will forget its profit margins for the moment and will take the initiative in addressing the obvious situation (some recognition and a complimentary dessert go a long way!). I am sure that they deserve their stellar reputation, but a test of any business is how it responds when things go wrong. They were tone deaf and seemed okay that people were spectacularly overpaying for what they were getting. Anyone booking there should especially hope for good weather!
The service at the property is top notch! And it is nice to see that they keep up the high standards as the time goes by.
The staff is helpful, professional and friendly. At the arrival they greet you with a drink/cocktail and cold towels, and while you relax and fresh up, they bring you a folder with check in documents. So the check in is pleasant and bearly noticeable. They upgraded me to an ocean-view room with a magnificent view. The property is very big and very well maintained. So even when hotel operates at full capacity, it still does NOT feel crowded. People just spread out. We have never been disappointed with food or drinks at any of the restaurants on the property or in-room dining.
The staff at the main pool could have been a little more attentive. But that definitely didn't affect my experience, as I was always able to get drinks/food/towels promptly.
We have stayed at Four Seasons Hualalai numerous times, and it has always been amazing. Can't wait to get back.
Just a wonderful hotel, in a remarkable setting. It is a large property that is well laid out and allows for feelings and private experiences throughout the grounds and facilitiates. The golf course is amazing and a truly unique experience. We used all of the restaurants and facilitities and had a great experience at all of them. We will be returning to the hotel.
The weather wasn't great. It was extremely windy, which is rare for this location. We couldn't spend time on the beach becuase we would get sand blasted and our things would blow away, even eating at their outdoor restaurants were a big challenge. There is one beach area to swim which was far two windy to use.
So we spent alot of time at the pools, bars, snorkel pool with 1,200 fish species and the gym. It was incredible and we were completely satisfied with our trip. Gym, with rock climbing, basketball, lap pool and everything else you could want, including snacks. Everyone was so helpful and the grounds were absolutely breathtaking. My favorite part was eating breakfast on the porch and walking 20ft to the pool, beach view and swim-up bar. Truly an amazing experience.
The location is beautiful, the hotel grounds are immaculate, and the service is outstanding. Four great restaurants to choose from. Includes an outstanding golf course, several pools, and the concierge helps you plan any adventure you might want to take. Very relaxing vacation!