4.5
Very Good 4828 Reviews
Jetsetter Verified
This Hotel meets our standards
Our editors have been here and it has met our standards

What We Love

  • It’s family-friendly, with a separate kids pool, kids club, videogame room and babysitting services
  • Bicycles are available (for an additional fee) to cycle around the resort and along the path by the beach
  • Free WiFi
  • There's a Nikki Beach located within the resort
  • The L’oh pool bar features sunken seating

What To Know

  • The resort opened on December 20, 2013
  • A 10 percent service charge per night will be collected at the Jetsetter checkout
  • The resort is located in Nusa Dua, an exclusive gated community that feels a little set apart from the rest of the island
  • Kwee Zeen restaurant is open 24 hours

Amenities

  •  Babysitting
  •  Bar
  •  Free WiFi
  •  Gym
  •  Handicap-accessible
  •  Kids Club
  •  Parking On Site
  •  Pool
  •  Restaurant
  •  Spa
Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.
Lounge Resort Lobby library restaurant

Overview

Sophisticated family-friendly beach retreat with an enormous pool and a street market–style restaurant

The Look

The most striking feature of this mammoth 415-room beach retreat in the exclusive enclave of Nusa Dua is its soaring lobby and open-air reception area, which combines French style and Balinese elegance. Under an impressive wooden dome, large wraparound windows overlook the lush, mazelike grounds and the sparkling sea beyond. An expansive carved wood panel depicting key moments in Bali’s history encircles the entrance. With its huge room count, this isn’t exactly an intimate property, but the sprawling layout ensures that it doesn’t feel cramped. Landscaped grounds surround an enormous pool, and a complex waterway feeds into it from some of the luxury rooms’ private pools. Architecturally, it all blends subtly together without feeling like a five-star water park. Chunky daybeds and gazebos are scattered around the pool and on the beach, which is directly in front of the resort.

Bed and Bath

The interiors, designed by Wilson & Associates, are comfortably chic. Suites are mostly white, bright and airy, whereas the Luxury Rooms have a more sultry look in darker shades. Even rooms set back from the water’s edges have terraces with a view of the Bali Sea, and a traditional wooden statue on every desktop creates a further sense of place. Sofitel’s signature MyBeds are exceptional, a combination of a quality mattress, featherbed, down duvet and crisp, cool linens, plus a variety of pillow sizes to choose from. A sliding wood partition separates the bedroom from the bathrooms, which are done in sparkling marble. All feature huge stand-alone stone tubs and separate showers, and wooden amenities boxes are stocked with anything you might have forgotten, including nail files, loofahs and shaving cream with razors.

Beyond

The family-friendly resort has a separate kids pool, kids club, videogame area and babysitting services. There are spacious venues for parties, meetings and weddings, but it never feels overrun with groups or conferences. The main restaurant, Kwee Zeen, has an indoor street market feel, with stalls set up offering a stunning selection of pan-Asian cuisine: sushi, steamed dumplings, grilled fish and dishes cooked over a firepit. The So Spa features his and hers steam rooms and saunas, a fitness center and Vietura Bali offers services spanning nutritional counseling, cosmetic dentistry and life coaching.

In the Area

Nusa Dua is a gated enclave that houses five-star resort hotels. It’s pristine and safe, if a little sterile, but the beach is stunning. The crowd is grown-up and family-oriented, so if you’re looking for a livelier atmosphere, you’ll need to travel to Seminyak or Kuta, about a 20-minute drive away. There you’ll find bars, clubs, trendy restaurants and a younger crowd. Also about 20 minutes away is Uluwatu, one of Bali’s most famous temples and a popular surfing destination.

How to Get There

Sofitel Bali Nusa Dua Beach Resort
Lot N5 Nusa Dua Tourism Complex
Nusa Dua, 80363 Indonesia

Reviews

4.5 Very Good 4828 Reviews
Stunning resort for couples!!! A little expensive for Bali
Reviewed 1 day ago

My husband and I visited Bali for the first time recently. We stayed for 10 nights at the Sofitel hotel in Nusa Dua.

The hotel is absolutely spectacular!! Gorgeous rooms, amenities and beach front location! The breakfast buffet was also one of the best we have experienced.

My only fault is the hotel is slightly more expensive than we would hope for Bali. You do however completely get what you pay for as everything is very high standards so it isn’t disappointing, just unexpected for Bali.

The staff were all incredibly hospitable and consitant in there service.

Overall we were very impressed and would highly recommended. Just plan for a bigger budget.

Could do better!
Reviewed 1 day ago

Firstly, it's a nice hotel in a great location, but it's the lack of staff training that lets it down.
The reception was underwhelming - we've stayed in numerous resorts in Bali, but the welcome here was 'meh'.
At breakfast the staff were either really good or clueless and unattentive.
The same could be said of the poolside staff.
On New Years Eve, we were told to arrive at 7.30pm, but when we did, we were told that they weren't ready & were made to sit in the stifling heat for ages. Sorry, in my country 7.30 means 7.30.
Finally, the female compare/hostess at the New Years Eve party was quite rude to our little girl. She's only four! Have a little empathy.
So, perhaps invest a little bit in staff training and you might get better reviews.

Fabulous Luxury Resort
Reviewed 1 day ago

Fabulous luxury resort we stayed in both the Luxury Room and the Plunge Pool Room both are very spacious we had 2 rooms for 4 people when we could have got away with 1 room what they class as a single bed is in fact a double. This hotel has to have the best breakfast buffet we have ever seen there is a monsterous choice from juice bar to amazing pastries I'd go back just for the breakfast. The only thing that lets this place down is the service of all the reviews I've read everyone says the service was exceptional we did not experience this, there was alot of 'trainees' that had no idea this we found very frustrating!! Pool area is great but again service to order a drink or food was lacking you actually had to go in search of someone, lots of staff but all seem to be standing around doing not alot. The italian restaurant Cucina was superb amazing food although a bit pricey but this is Nusa in general we feel. Overall great stay and we'd go back again.

Great resort for families
Reviewed 1 day ago

We stayed at the pool rooms, and had great times. The direct access to the river pool is the hit. The kids enjoyed it so much. The kids' pool need to be enlarged if the hotel wants to attract more young families. The staffs were very friendly and well trained.

EXCELLENT PLACE WITH BEST SERVICE EVER
Reviewed 2 days ago

I spent 4 days for our Honey Moon with my wife in this hotel. This is the best SOFITEL I have been so far ... I can tell this hotel is well managed and know how to please customers. Our Butler called EDI is the Best person we have ever met, he knows how to surprise you. This place is amazing and all staffs will make your stay memorable. Thank you to the Hotel GM's and Victor Guillemot Front Office Manager to run this place such as it is now. You know what Luxury is all about ...