4.5
Very Good 4963 Reviews
Jetsetter Verified
This Hotel meets our standards
Our editors have been here and it has met our standards

What We Love

  • It’s family-friendly, with a separate kids pool, kids club, videogame room and babysitting services
  • Bicycles are available (for an additional fee) to cycle around the resort and along the path by the beach
  • Free WiFi
  • There's a Nikki Beach located within the resort
  • The L’oh pool bar features sunken seating

What To Know

  • The resort opened on December 20, 2013
  • A 10 percent service charge per night will be collected at the Jetsetter checkout
  • The resort is located in Nusa Dua, an exclusive gated community that feels a little set apart from the rest of the island
  • Kwee Zeen restaurant is open 24 hours

Amenities

  •  Babysitting
  •  Bar
  •  Free WiFi
  •  Gym
  •  Handicap-accessible
  •  Kids Club
  •  Parking On Site
  •  Pool
  •  Restaurant
  •  Spa
Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.
Lounge Resort Lobby library restaurant

Overview

Sophisticated family-friendly beach retreat with an enormous pool and a street market–style restaurant

The Look

The most striking feature of this mammoth 415-room beach retreat in the exclusive enclave of Nusa Dua is its soaring lobby and open-air reception area, which combines French style and Balinese elegance. Under an impressive wooden dome, large wraparound windows overlook the lush, mazelike grounds and the sparkling sea beyond. An expansive carved wood panel depicting key moments in Bali’s history encircles the entrance. With its huge room count, this isn’t exactly an intimate property, but the sprawling layout ensures that it doesn’t feel cramped. Landscaped grounds surround an enormous pool, and a complex waterway feeds into it from some of the luxury rooms’ private pools. Architecturally, it all blends subtly together without feeling like a five-star water park. Chunky daybeds and gazebos are scattered around the pool and on the beach, which is directly in front of the resort.

Bed and Bath

The interiors, designed by Wilson & Associates, are comfortably chic. Suites are mostly white, bright and airy, whereas the Luxury Rooms have a more sultry look in darker shades. Even rooms set back from the water’s edges have terraces with a view of the Bali Sea, and a traditional wooden statue on every desktop creates a further sense of place. Sofitel’s signature MyBeds are exceptional, a combination of a quality mattress, featherbed, down duvet and crisp, cool linens, plus a variety of pillow sizes to choose from. A sliding wood partition separates the bedroom from the bathrooms, which are done in sparkling marble. All feature huge stand-alone stone tubs and separate showers, and wooden amenities boxes are stocked with anything you might have forgotten, including nail files, loofahs and shaving cream with razors.

Beyond

The family-friendly resort has a separate kids pool, kids club, videogame area and babysitting services. There are spacious venues for parties, meetings and weddings, but it never feels overrun with groups or conferences. The main restaurant, Kwee Zeen, has an indoor street market feel, with stalls set up offering a stunning selection of pan-Asian cuisine: sushi, steamed dumplings, grilled fish and dishes cooked over a firepit. The So Spa features his and hers steam rooms and saunas, a fitness center and Vietura Bali offers services spanning nutritional counseling, cosmetic dentistry and life coaching.

In the Area

Nusa Dua is a gated enclave that houses five-star resort hotels. It’s pristine and safe, if a little sterile, but the beach is stunning. The crowd is grown-up and family-oriented, so if you’re looking for a livelier atmosphere, you’ll need to travel to Seminyak or Kuta, about a 20-minute drive away. There you’ll find bars, clubs, trendy restaurants and a younger crowd. Also about 20 minutes away is Uluwatu, one of Bali’s most famous temples and a popular surfing destination.

How to Get There

Sofitel Bali Nusa Dua Beach Resort
Lot N5 Nusa Dua Tourism Complex
Nusa Dua, 80363 Indonesia

Reviews

4.5 Very Good 4963 Reviews
Nice
Reviewed 2 hours ago

Third time at this hotel. Lovely as we remembered. This time in Bali was mainly with other couples. At the end of the trip we spent a few of extra days here, most of the time around the pool. We stayed in a suite and while a bit pricey was well worth it. Lovey set up, large area and nice views. The food was delicious while the breaffast selection was down on what we remember. Please bring back the soup selection before next year! My wife had a spa treatment and was delighted with the whole experience. Staff lovely and grounds well kept.

So fit
Reviewed 13 hours ago

I joined So Fit membership and I’m very satisfied with the equipments, the atmosphere there is very nice and the trainers, Indra, David, Arya, are always there to help you. You can also join fitness class or bootcamp and enjoy boxing, super abs or even circuit training. Big thanks to all the team.

Still nice
Reviewed 16 hours ago

We have previously stayed here a couple of years ago and it is still lovely. One of the issues we had smoking, in the kids pool and around the seating area at the restaurant. We had a good whinge last time so I will let that go.
The food was lovely though the selection at breakfast was significantly down on last time. The made to order soup previously offered multiple options however this time there was only one per day. During our seven day stay laksa was only offered once. Other bits and pieces were missing or reduced and not replenished once gone. The taste and quality of all food was still amazing. Service at the pool bar was rather slow but very friendly. It was just a happy place to be. The grounds were green and cleane and as remembered the staff, all staff were friendly and helpful. As remembered thank you.

Sofitel disappointment
Reviewed 20 hours ago

Don’t go to Sofitel. Of all the hotels we’ve stayed in Bali this is the worst. From the poor service to the lack of cleaning in the rooms. The linen comes with holes in it. We asked for the sheets to be changed & they came back just the same. It’s very expensive. The breakfast room is chaotic. You have to ask for everything from butter to coffee & you sure have to wait for it. Other hotels serve you straight away with tea or coffee. We stayed 3 years ago & from what I’ve seen of the reviews nothing has changed. I put an honest review on after we stayed & they rang me up & offered me 2 free days there if I took my review off. I can’t believe nothing has changed it lets the other Sofitel chains down. Bon Jour to you Sofitel.

Best resort we’ve ever stayed in
Reviewed 1 day ago

We stayed 8 nights at the Sofitel Nusa Dua in a pool access room. It was the most beautiful resort we’ve ever stayed in. Well worth paying the bit extra for the pool access room, it really was a highlight of our stay and our 8yo daughter thought it was amazing. The entire property is so well maintained and the staff just brilliant, each and every one of them. The food at all restaurants was fantastic, particularly Cucina where I had the best carbonara I’ve ever had (yes, in Bali!). They do both western food and local food very well here (pizzas are also wonderful). Our only criticism is the pricing of food and particularly drinks at the hotel. Yes, you expect to pay a premium at a 5-star hotel, but we didn’t expect to be paying more than what we would in Australia. Eg a can of coke was $7AUD. That’s just crazy prices when you can buy a can of coke from the store down the road for around $1. So whilst the food was nice, don’t expect to pay anything close to ‘Bali prices’ for anything here.