4.5
Very Good 4392 Reviews
Jetsetter Verified
This Hotel meets our standards
Our editors have been here and it has met our standards

What We Love

  • It’s family-friendly, with a separate kids pool, kids club, videogame room and babysitting services
  • Bicycles are available (for an additional fee) to cycle around the resort and along the path by the beach
  • Free WiFi
  • There's a Nikki Beach located within the resort
  • The L’oh pool bar features sunken seating

What To Know

  • The resort opened on December 20, 2013
  • A 10 percent service charge per night will be collected at the Jetsetter checkout
  • The resort is located in Nusa Dua, an exclusive gated community that feels a little set apart from the rest of the island
  • Kwee Zeen restaurant is open 24 hours

Amenities

  •  Babysitting
  •  Bar
  •  Free WiFi
  •  Gym
  •  Handicap-accessible
  •  Kids Club
  •  Parking On Site
  •  Pool
  •  Restaurant
  •  Spa
Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.
Lounge Resort Lobby library restaurant

Overview

Sophisticated family-friendly beach retreat with an enormous pool and a street market–style restaurant

The Look

The most striking feature of this mammoth 415-room beach retreat in the exclusive enclave of Nusa Dua is its soaring lobby and open-air reception area, which combines French style and Balinese elegance. Under an impressive wooden dome, large wraparound windows overlook the lush, mazelike grounds and the sparkling sea beyond. An expansive carved wood panel depicting key moments in Bali’s history encircles the entrance. With its huge room count, this isn’t exactly an intimate property, but the sprawling layout ensures that it doesn’t feel cramped. Landscaped grounds surround an enormous pool, and a complex waterway feeds into it from some of the luxury rooms’ private pools. Architecturally, it all blends subtly together without feeling like a five-star water park. Chunky daybeds and gazebos are scattered around the pool and on the beach, which is directly in front of the resort.

Bed and Bath

The interiors, designed by Wilson & Associates, are comfortably chic. Suites are mostly white, bright and airy, whereas the Luxury Rooms have a more sultry look in darker shades. Even rooms set back from the water’s edges have terraces with a view of the Bali Sea, and a traditional wooden statue on every desktop creates a further sense of place. Sofitel’s signature MyBeds are exceptional, a combination of a quality mattress, featherbed, down duvet and crisp, cool linens, plus a variety of pillow sizes to choose from. A sliding wood partition separates the bedroom from the bathrooms, which are done in sparkling marble. All feature huge stand-alone stone tubs and separate showers, and wooden amenities boxes are stocked with anything you might have forgotten, including nail files, loofahs and shaving cream with razors.

Beyond

The family-friendly resort has a separate kids pool, kids club, videogame area and babysitting services. There are spacious venues for parties, meetings and weddings, but it never feels overrun with groups or conferences. The main restaurant, Kwee Zeen, has an indoor street market feel, with stalls set up offering a stunning selection of pan-Asian cuisine: sushi, steamed dumplings, grilled fish and dishes cooked over a firepit. The So Spa features his and hers steam rooms and saunas, a fitness center and Vietura Bali offers services spanning nutritional counseling, cosmetic dentistry and life coaching.

In the Area

Nusa Dua is a gated enclave that houses five-star resort hotels. It’s pristine and safe, if a little sterile, but the beach is stunning. The crowd is grown-up and family-oriented, so if you’re looking for a livelier atmosphere, you’ll need to travel to Seminyak or Kuta, about a 20-minute drive away. There you’ll find bars, clubs, trendy restaurants and a younger crowd. Also about 20 minutes away is Uluwatu, one of Bali’s most famous temples and a popular surfing destination.

How to Get There

Sofitel Bali Nusa Dua Beach Resort
Lot N5 Nusa Dua Tourism Complex
Nusa Dua, 80363 Indonesia

Reviews

4.5 Very Good 4392 Reviews
Horrible stay at Sofitel!
Reviewed 1 day ago

Would not recommend this hotel to anyone coming to Nusa Dua. Service is extremely poor and cold, from the staff and head manager as well - not your usual Indonesian warm hospitality. Rooms were not cleaned well, food was average, service was extremely slow, and even had a leakage in our room, which was only dealt with the next day. We were left with water overnight all over our room. Will definitely not be back here!

A beautiful resort
Reviewed 2 days ago

We stayed here for 3 nights and would defiently come back. The oceanview room was spotless and well maintained, the room had all the usual amenities and we made good use of the balcony in the evenings. The pool area is spacious and the swim up bar made it even better. The discover mall nearby is ok but very touristy and overpriced.

A NICE HOTEL
Reviewed 3 days ago

Spend 5 nights in a suite with our daughter and had a great holiday. Nice staff, lovely setting. A couple of issues they need to address. We always had difficulties finding any sun loungers and the buffet breakfast is not great. One one occasion my vegetarian wife was given an omelette with ham, which one of the chefs found funny. As we had access to the lounge, the breakfast there was an entirely different matter, it being a la carte and very well made. Noticed a couple of other reviews mentioning Indian weddings. Avoid any hotel which is hosting any Indian wedding. You will go thru hell as these privilege idiots will have no consideration for any other guests. But I guess the hotel has to share a lot of responsibility in giving in to greed and allowing these Fat Indian Weddings, whilst other guests are staying there. I am of Indian origin and I know how the wedding guests feel they have an open licence to do what they want.

Holiday
Reviewed 4 days ago

Had the best time.
The chess bar has wonderful atmosphere and beautiful staff especially Rinrin Edi and Anggara.

Definitely be back
Meet lovely people from all around the world.
Very clean and inviting

luxory
Reviewed 6 days ago

1246/5000
When we entered the first hotel, we already liked it. The lobby was very nice with lights and candles, and our children loved the atmosphere. The staff were very helpful, when we checked in my younger son was already very tired and in a bad mood and one of the staff accompanied him so I can finish the check in quick process.

The room was spacious and comfortable, guys loved running into the room and we sat on the balcony and played with the rocking chair and swing. The bathroom was very modern and clean. Wi-fi Internet connection was very fast and this was a bonus for gadget-freak guests. The only downside of the room was we did not have any coffee and sugar (I think the staff forgot to fill up after previous check-out guests) but I also did not ask for a refill so the fault was in both parts.

The breakfast was impressive, the restaurant offering a wide selection of food and drink and I kept coming back on their strawberry and mango fresh fruit juice. The manager greeted us at the front of the restaurant every morning and the staff were very attentive and helpful despite so many guests flowing into the restaurant.