The Sintesa Jimbaran
What We Love
- A stylish five-star sanctuary with a host of inclusions, a suite option and a beach shuttleThe complimentary shuttle to Jimbaran Bay, Kuta and Nusa Dua
- Modern Indonesian plates at Angin Angin
- The incredible views from the seventh-floor rooftop space
What To Know
- The hotel offers a free hourly shuttle to Jimbaran Beach
- Use of the sauna, steam room and jacuzzi are complimentary
- Rooms are spacious
Fusing traditional design elements with contemporary accents, the five-star Sintesa Jimbaran is every inch the modern Balinese retreat. Newly opened in 2015, the hotel offers space and serenity just a short distance from the island’s south-western coastal hotspots.
Yoga enthusiasts can take classes in tranquil surrounds, while those seeking something yet more sedate can unwind in the wellness center. Enjoy a cocktail concocted by mixologists in the hip Barber lounge and dine on beautifully presented Indonesian dishes in Angin Angin restaurant. Take a dip in the quiet indoor-outdoor pool, or if it’s the beach that’s beckoning, the complimentary daily shuttle will drop you off at Jimbaran Bay.
How to Get There
Air condition was bad. There are many ants in the room which they come over the food like biscuits, chips, and chocolate. Therefore they should find solutions to prevent rooms. Also breakfast suitable for asian people not for western or Arab
We booked this hotel for 2 Adults & 2 children (Aged 11years,4years).
Our booking was for a family suite which was meant to include breakfast & bedding for the children, as well as ourselves.
When we arrived we were told we had only booked for 2 adults, and had to pay for the children (An extra $500 cash).... As any prepared traveller would I presented a printed copy of my booking, stating the children were included in my package price & contacted the company I booked through, to confirm.
Whilst I was waiting I heard the other 3 families, also checking in, be told the same thing, and being shocked to hear this news!
We ended up being told our “Suite”, (The Kencana Suite) was ready..., Whilst spacious (it had a king bed and a lounge that didn’t fold out) but was not the “family suite” we had thought we were booking.
We were eventually told that due to an error from the booking company, this was the only suite available but the children could have a blanket & pillows, to sleep on the lounge, and we wouldn’t be charged for the bedding or for breakfast.
We made it work for the 6 nights but it was ridiculous, they wouldn’t give us a rollaway.
We found the service to be slow, 1 hour wait for room service Nasi Goreng, most of the dishes from the restaurant were unavailable, as they were out of stock of duck/pork.
We had 2 horrible experiences at the buffet breakfast,
1 - The unsafe chair design that rolled forward as you ate, and caused an accident where a guest was hurt.
2 - Worms/Insect’s in the milk canister they were using for the cereal & milk. -(When this was reported, they just tipped the milk out, refilled the canister & put it back out)
Furthermore the buffet breakfast was cold, undercooked or in the case of the coffee (Dirty sludge).
The “resort” itself was large, felt more like a hotel. There was mould in the shower, but overall the bathrooms were in good condition.
The bed was as hard as concrete - I’ve had to see a chiropractor since coming back, due to the pain it left me in.
The pool area was large, but not exactly functional when you have small children. The water was also very cold, regardless of how hot the day got.
No swim up pool bar, and often no attendant to get a towel from.
The grounds were green & well kept, the fish pond had a dead Koi that was rotting, so had obviously gone unnoticed.
The only other guests (Not that there were too many) but were of Asian decent, which was strange, as there is usually a mixture of many races at any hotel, we have previously stayed at.
It wasn’t he’ll but I wouldn’t come back.
Dirty linen, towels and bathrobes.Terrible wifi.Non-working air conditioning, which can not be turned off and which prevents sleep with its cold and noise.Obsessive SPA promoters during almost every Breakfast.Clowning around with a ostentatious security check at the hotel entrance.400 IRP for bed linen, which for some reason they could not wash.Tried to force us to wait to check the room after check out.Just a reminder: this is a 5 star hotel. LOL
Your hotel air conditioner is sucks!! We checked in and got a room with non working toilet flush and broken air conditioner, we complained to reception then he only offered a room in the basement and downgraded from deluxe to superior. Then when i come back from dwp they got me a superior room somewhere with non working air conditioner too! Like seriously we need to yell over the receptionist to get us an acceptable room?? We finally get a comfortable deluxe room after so much drama and we already being over exhausted from the DWP. You need to keep the maintenance of your in-room facilities, it's disappointing for the price we paid. I took sintesa package from DWP because it was the 2nd highest price packages with hope that the hotel will be comfortable and food will be delicious. I was wrong, thanks for the experiences. Now i know price is not a guarantee.
Many thanks to Mr. Eka and Ms. Manik Anggreni and all stuff from he Sintesa Jimbaran! We have nice gala dinner venue with amazing view from the rooftop. We had tasty breakfasts every morning and delicious lunch during our stay.
Staff was very welcoming, friendly and really polite. Rooms were clean, warm. Bed very comfortable. Meals fabulous, a lot of choices, coffee, tea, fruits, hot meals, cold meals. All meeting room (Kunti and Drupadi) very spacious with beautiful decoration.
The Sintesa Jimbaran made our event special and fruitful. Again, many thanks for all staffs!