Fairmont Sanur Beach Bali
What We Love
- Gender wayang musicians play mesmerizing gamelan music under the fountain pagoda each morning
- The 165-foot infinity pool is so vast that even when the property is full it never feels crowded
- Spa suites have their own treatment room and a separate entrance for the therapist
What To Know
- There’s a kids club and kids pools on-site, but the property is best suited to couples
- The smallish beach is a letdown, and though the staff cleans it daily, it can be peppered with garbage
- The resort just added a few brand-new residences
- A 10 percent service charge per night will be collected at the Jetsetter checkout
- Free WiFi
- Kids Club
- Parking On Site
- Room Service
Spread across 10 acres, the Regent Sanur deviates from the typical timber-and-Hindu-shrine design of most Balinese resorts. A constant throughout is the kawung, a Javanese batik pattern which appears in giant wooden lattice screens, in ceramic designs and in ceiling reliefs. Local materials include Indonesian marble and coconut (the lobby’s ceiling is inlaid with thousands of tiny squares of polished coconut shell). Rooms are divvied up among four-story buildings topped with red tile roofs that wrap around the main fountain. Interiors by Bangkok’s Blink Design Group employ a palette of browns and warm grays to mirror the coastal setting. Ornamentation is kept to a minimum, with simple displays of orchids and small towers of bamboo poles. The lobby, with high ceilings and mammoth wood screens, opens out to a lounge where the main table is a giant polished teak trunk, concrete armchairs are finished in smooth white pebbles, and deep sofas sit under traditional carved-wood joglo canopies.
Bed and Bath
All 94 guestrooms are butler-serviced suites, and each is split-level, which cannily redefines the proportions. The bedroom comes with a kingsize bed and sliding doors that lead to a 300-square-foot covered balcony (they can be double that size in the larger suites) with kawung-pattern metal screens, ceiling fans, a TV and a daybed that’s as comfortable as any night bed. Rooms follow the less-is-more maxim, with embellishments limited to bedside stands, small shield-like art pieces made of petrified wood and lotus-shaped wall sconces (one of the few concessions to Balinese design). They’re also cleverly conceived: The air conditioning in the bedroom automatically shuts off when the sliding doors are opened, the balconies’ metal screens provide privacy but allow the sun’s rays to stream through, and the lights are controlled by a simple single switch. Marble bathrooms have egg-shaped tubs, conical sinks, L’Occitane toiletries and smart lighting; the walls are embossed with panels of iridescent shell.
The main restaurant, Layang Layang, serves pan-Asian fare. The prawn chili noodles are sensibly spicy; the Southeast Asian dessert cendol is refreshing, not cloyingly sweet, as is often the case; and the cocktail/mocktail menu is embarrassingly long. The open-air Nyala Beach Club & Grill, next to the infinity pool, is cooled by sea breezes and has a view of Lembongan Island. The menu devotes itself to seafood and meat (dishes can be made vegetarian), such as sizzling chicken satay and beef served in a clay fire pot. The seven-treatment-room spa is cunningly hidden under the fountain — blink and you’ll miss the entrance. Treatments focus on Asian disciplines; the reserved therapists are deceptively strong. Overall the staff is as gracious and full of smiles as one would expect in Bali, but it’s also surprisingly willing to engage in meandering conversations. A narrow boardwalk/pathway separates the resort from the unremarkable beach, and since all beaches in Indonesia are public, you’re as likely to see local schoolkids and Australian backpackers as fellow guests, though in reality the beach is mostly empty.
In the Area
The Regent is set on a lightly trafficked road, but it’s just off Jalan Danau Tamblingan, Sanur’s main drag, which is lined with galleries, jewelery shops, souvenir stores, pizzerias, French restaurants and Balinese boites. It’s also where you’ll find the Nogo Bali Ikat Center, which sells high-end traditional hand-woven tie-dyed fabric, housewares and clothing. The former house of Belgian artist Adrien-Jean Le Mayeur de Merpres, who moved to Bali in 1932 and wed a local dancer, is now the Museum Le Mayeur, and it offers a broad selection of his paintings and his considerable trove of Balinese art.
How to Get There
Stayed for 6 days on the way back from Europe, the rooms are massive, very clean & tidy and everything you want in Bali. very big bathroom with double sinks, shower & seperate bath.
Pool was very nice and the staff were very friendly and helpful setting up sun beds and bringing iced water whenever we wanted it. Best massage place I have been to in Bali, large and comfy massage tables this was included in booking of the hotel.
Food at breakfast was nice with lots to choose from & also the 1 set dinner & 1 set lunch which were included.
We had airport pick up & transfer.
The only reason I gave 4 star was due to the problem they had with the hot water after reporting it we moved rooms to a ground floor room in the same block which had a very similar problem, they thought it was dirt in the pipes. We were compensated for the inconvenience, management especially Alfie were very helpful in trying to fix the problem, which seemed to be hard for the maintenance staff to fix.
This is our third year in Sanur but the first at this hotel.
The room was stunning. The staff very friendly and helpful. The location hard to beat. The breakfasts very enjoyable with a very broad range of food and with magnificent staff. The garden well maintained. Excellent free wifi.
We paid for transfer from the airport to the hotel. After much assiduous searching we could not find the driver and had to catch a taxi. At check-in we were assured the driver was still at the airport. We were not offered a refund.
There were numerous maintenance problems that I have communicated directly to the hotel through their review system.
Now, in the broad scheme of things they are are relatively minor issues BUT the room rates are at the top end of the scale, and for those rates the expectations are high. More funds need to be spent to bring the quality of the infrastructure / maintenance up to the price level the hotel wants to charge.
It is unlikely we will stay at this hotel again, especially when the Maya and Santrian are close by and the Hyatt will probably be completed in the next year, all just up the beach from the Fairmont.
* very generous size rooms, very spacious
* clean, sufficient toiletries
* safe area
* pleasant service but slow in every area
* wonderful food at the pool bar
* Complimentary tea/coffee in the room
* consider hotel rates to be overpriced for Bali, book on offer only
* London price cocktails at the bar
* Pricey spa, again for Bali prices
* service is slow
* if the wind is strong, it is exceptionally noisy at the upper floors rooms (sea view)
* reasonable dry cleaning prices
* There is spa just around the corner on the beach called THE NEST. Prices are 50 % cheaper and great quality
* Keep in mind this is a family place, so expect a lot of children
* You will be offered to purchase a credit at the hotel to use for services. If you plan to stay in most of the time, this credit is worth it!
We've spent seven nights recently and we've just love it. Fairmont is a beautiful hotel, and the suite is an amazing combination of Balinese style and technology, clean and very generous. Bathroom was massive and very functional as it can be used in the same time for all three of us:-). The surroundings are just gorgeous!! The beach is clean and well maintained. Staff is very polite and respectful.
The breakfast is just superb! Tasty food, fresh and plenty of choices. I just felt in love with the almond creamy croissants.
However I would like to point that our suite ( 431 ) with is located in building C, in the corner, where building B meets building C is not the best choice for an ocean view suite because of its location in the corner and because the view is obstructed. So, ocean view suite it worth the price only if is located in building B
Also, for the barbecue night a wide selection of seafood it would have been much appreciated.
All in all, we felt in love with Fairmont and I would definitely chose it again for our stay in Sanur.
I would like to thank you all for my beautiful holiday!
We have just returned from 10 nights at this hotel. We are a family of 5 people and had 2 rooms. I will start with the good points.
The hotel is well located, beachfront with good and easy access to many restaurants on the beach and also in town easily accessible. The rooms are a good size. The pick up at the airport was easy and efficient. Breakfast offered a lot of choice.
The bad points.
The first night the air conditioning in one of our rooms turned off every hour, as it had been set to do this. I complained and it was fixed. Our television did not work in either room. I complained and it was fixed. We ate at the BBQ buffet on the Tuesday evening and two of my children got food poisoning. All the “hot food” at breakfast was cold, every day. Even the freshly made to order food. Of the 10 days we stayed we had no hot water in one of the rooms for six of the days. We complained it was fixed, but then went off again. We had to bring the issue to attention on three seperate occasions. We found the bed mattresses to be very hard.
It is frustrating to plan a holiday and research a long time for a supposedly good quality hotel to encounter so many problems. I don’t want to have to complain about things that are wrong when I am on holiday, especially things that should not be an issue.
I am extremely disappointed and will not return.