AYANA Resort and Spa, BALI
What We Love
- For Club Room and Villa bookings, the rate includes a welcome drink, fruit platter and butler service and unlimited use of the 18-hole golf putting course and tennis pavilion
- Private beach for swimming and sunbathing, plus a secluded cove at Kubu Beach
- Soaking up Indian Ocean sunsets from the Rock Bar
- 12 on-site restaurants and bars
- Treatments at the private spa villas, anchored atop the rocks and surrounded by crashing waves
- Club access includes continental breakfast, light lunch, afternoon tea, light dinner and chocolate and liqueurs
What To Know
- Sprawling clifftop setting means lots of stairs down to the beach
- Children 11 and under are not permitted in Club Rooms
- While only 15 minutes by car from the airport, the property is isolated from typical Balinese village life (tours can easily be arranged to see the rest of Bali)
- The water is too rough for swimming here; stick to the pool
- Pool cabanas can’t be reserved
- Much of Bali’s food is imported; expect high prices at the restaurants
- Free WiFi
- Golf Course
- Kids Club
- Parking On Site
When you stay at AYANA Resort and Spa Bali in Jimbaran, you’ll be next to a golf course and convenient to Balangan Beach and New Kuta Green Park. This 5-star hotel is within close proximity of New Kuta Golf and New Kuta Beach.
Make yourself at home in one of the 368 air-conditioned rooms featuring minibars and plasma televisions. Rooms have private balconies. Wireless Internet access (surcharge) keeps you connected, and DVD players are provided for your entertainment. Private bathrooms with shower/tub combinations feature designer toiletries and slippers.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. After dipping into one of the 11 outdoor swimming pools, you can spend some time at the private beach. Additional features include wireless Internet access (surcharge), concierge services, and babysitting/childcare (surcharge).
Grab a bite at one of the hotel’s 15 restaurants, or stay in and take advantage of 24-hour room service. Relax with a refreshing drink at one of the 3 bars/lounges.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of a conference center and meeting rooms. Free valet parking is available onsite.
How to Get There
My friends and I went to Ayana Rock Bar for an amazing sunset and drinks! We were welcomed by 2 friendly waiters named Kicak & Suar! It was a wonderful evening and we would like to thank them personally for their excellent service!
I had a good first impression for the hotel until I got FOOD POISING in their restaurant. My stomach cramped and I vomited three times at night. My friend called the hotel front desk and they sent their onsite doctor over. I got antibiotics injected along with other medications. The doctor charged me 4,492,000rupiah (equals to $409CAD). In the morning, I told the hotel front desk I had some serious FOOD POISING and what food I had yesterday in their hotel. She told me it could be the papaya salad I had. Then she called the hotel manager, but the hotel manager insisted it is not food poisoning, it is my stomach could not digest papaya salad. Excuse me! I had this salad hundred times and never had issue with papaya! I didn’t blame the hotel and I told the manager they have to ensure their food safety, so other clients don’t get FOOD POISONING like me. The manager said ok then walked away! NO ONE helped us carried our luggage when we left. Seriously, this is the worst experience I ever had with a five star resort!!! If you are considering spending your honeymoon or vacation here, be ready to get FOOD POISONING and being treated poorly!!!!
It’s our first time to Bali and we have high expectation of Ayana Bali as it is really popular of their rock bar and infinitely pool, they have a special time (7-9am) in the morning for guests to take photo in their pool, at that moment, no one can swim, only can be a instagramer! But one thing that we are so disappointed, we stay in Ayana because of a photo, we love that pool so much, but when we wake so early for that, they said this area is closed because have some accident few months ago... we feel quite angry of that, as a 5 stars hotel, a most famous hotel in Bali, how can you close some facilities without any notice on social media nowadays? Is that so hard to use the internet nowadays? And if you closed the pool, please delete all of that photos on the website or social media, don’t let your customer come because of that photo.Finally overall, for 200 USD one night with a standard room with no view, a lot of choice in Bali! Don’t stay at Ayana! It will be totally wasted your vocation!
Please note: Before you book, this hotel is beautiful, but it very focused on getting every last penny out of you. They hard sell you at every opportunity, as not a lot is included in your $650 aud/night plus stay. It’s difficult to leave the resort so the basics such as a can of drink will come at a $6.50 cost. You pay a premium to stay here and there are a lot of tourists staying outside of the hotel who flock here every night to go to the different restaurants. In saying that, because of the price, there are no instances of being woken by drunk rowdy people and everybody is very respectful of others experience.
We arrived at Ayana at 2pm in the afternoon With high expectations. We booked the return transfers, which were waiting out the front and there was no fuss to get to the hotel. The cost of a round trip for two people was approx $75 auds.
Upon arrival we were greeted with frangipani lays and the staff knew our name. Check-in was quick and the offer you a nice drink and map of the large resort. We hadn’t even seen our room, which I booked a deluxe ocean view room (so one of the higher end ones) and had the concierge hard sell a 400USD/night upgrade. This I found to be a bit rude and would highly recommend that the hotel rethink this sales tactic.
We arrived to our room and it was beautiful. I choose the ocean view deluxe room with a king bed. The decor throughout is traditional Balinese in comparison to Rimba the sister resort, which is a bit more modern and further from the beach. The bed is comfortable and the bathroom is quite large. They have taken the time to make everything feel luxurious. Even the toilet paper comes embossed! The balcony opens up to stunning views of blue sky and the sea. You can hear the birds from you bed every morning. You receive 4 bottles of water per day, but can order more from room service at a cost. The mini bar has a small selection, but once again, you wouldn’t eat or drink anything because of the price tag attached.
The hotel grounds are just stunning. It’s very much an rest and relaxation hotel. Between the two resorts there are 12 pools you can visit. Activities included in your stay are putt-putt, tennis and the gymnasium. There are quite a few activities that come at a cost including yoga.
When you stay at the hotel there are a few rules such as when you dine men cannot wear singlets or board shorts. There are also no backpacks allowed in any of the restaurants.
The pools are amazing, and there is endless entertainment from the Japanese and Chinese tourists trying to take the perfect instagram worthy picture. Each pool has a different menu for their poolside drinks and food. The ocean pool is amazing; you need to get down early because there are only a few cabanas. They turn people away once full.
The restaurants are convenient, but come at a very high price. You’re paying around $200AUD for two by the time you have dinner and a drink. Cocktails by the pool are comparable to home costing around $18-20 AUD with no associated happy hour that Bali is known for.
The hotel provides buggy’s that go around the two resorts. They come every 10 minutes and can take you right down to the private beach. The private beach is beautiful, but like everywhere, there is limited space so you need to get in early to secure a day bed for the day.
Overall I would rate:
Quality a 5/5
Value for money 3/5
Overall experience a 4/5
Overall the resort was good EXCEPT for the hundreds of Asian (mainly Chinese) tourists allowed on the resort for sunset at Rock Bar. Honestly, it’s fine to allow tourists into the Rock Bar BUT if I paid money to actually stay at Ayana then your system should be better. Maybe they should allow tourists in only certain areas and have a different route for them. It starting raining when we were there and it took 40 mins for the line to get back up with the elevators. However, the service from the staff here is amazing. Two staff members we especially want to acknowledge is Yuda from Kubu’s Beach and Dediwana from Padi!