5.0
Excellent 1120 Reviews
Jetsetter Approved
This Hotel meets our standards
This hotel meets our standards, but we haven't stayed yet

Amenities

  •  Bar
  •  Free WiFi
  •  Gym
  •  Handicap Accessible
  •  Kids Club
  •  Parking On Site
  •  Pet-friendly
  •  Pool
  •  Restaurant
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property living room condominium home Suite Villa

Overview

Location

With a stay at The Westin Chicago North Shore in Wheeling, you’ll be in the suburbs and close to Heritage Park and Sportsman’s Country Club. This 4-star hotel is within the vicinity of Raupp Memorial Museum and Trinity International University.

Rooms

Make yourself at home in one of the 412 air-conditioned rooms featuring refrigerators and plasma televisions. Your room comes with a pillowtop bed. Wireless Internet access (surcharge) keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers.

Spa, Wellness & Premium Amenities

Don’t miss out on the many recreational opportunities, including an indoor pool, a spa tub, and a fitness center. This hotel also features complimentary wireless Internet access, gift shops/newsstands, and wedding services.

Food & Drink

Grab a bite to eat at the hotel’s restaurant, which features a bar, or stay in and take advantage of 24-hour room service. Quench your thirst with your favorite drink at a bar/lounge. Buffet breakfasts are available daily for a fee.

Business & Travel Amenities

Featured amenities include a 24-hour business center, limo/town car service, and express check-in. Planning an event in Wheeling? This hotel has 40000 square feet (3716 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite.

How to Get There

The Westin Chicago North Shore
601 N Milwaukee Ave
Wheeling, IL 60090 United States

Reviews

Nice Westin Hotel
USAR0adWarri0r

This Westin is clean and meets Westin standards. The rooms are spacious and full of amenities like water, coffee, etc. I like this hotel in that they allow you 500 points to forsake cleaning your room each day.

There’s a Starbucks in the lobby in a nice restaurant attached. Looks like it’s good for conferences. There’s also ample parking.

A Very Pleasant Facility
Antarctic

I have stayed at this hotel on several occasions and enjoy the ambience of the facility. The staff are friendly and efficient and there to help.

I try and book a corner room which are spacious and quieter than some of the regular rooms - these rooms command a premium price. Some of the furniture in the rooms is starting to look tired. The room doors are very noisy when closing which can be heard along the corridors to the rooms.

For the sze of the hotel the gym is rather small and gets very crowded at times.

Maybe there are newer and more polished hotels to stay in but I like the establishment.

Frustrating experience, poor treatment of elite members, rigid cancellation policy
Matthew S

Had nearly a dozen stays at the hotel. Was extremely disappointed to see a draconian enforcement of their cancellation over an early departure with the property billing me the full rack rate for the hotel above and beyond my initial reservation. It was disappointing to see how they treat a customer with lifetime titanium elite status, 1600 nights with Marriott, and who had nearly 30 room nights reserved through the rest of the year.

Other things they need to address:
- Horrible breakfast for elite members on the 16th floor
- Rude customer service operator who mocked me for what I ordered from room service one night
- No differentiation in treatment for elite guests

This hotel has enjoyed being sold out given their many nearby corporate clients they have forgotten how to take care of guests.