4.0
Very Good 636 Reviews
Jetsetter Approved
This Hotel meets our standards
This hotel meets our standards, but we haven't stayed yet

Amenities

  •  Babysitting
  •  Bar
  •  Free WiFi
  •  Gym
  •  Handicap-accessible
  •  Parking On Site
  •  Pool
  •  Restaurant
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Overview

Location

With a stay at Quinta Real Oaxaca, you’ll be centrally located in Oaxaca, steps from Museum of Contemporary Art of Oaxaca and Panuelito Garden. This 4-star hotel is within close proximity of Quetzalli Gallery and Oaxaca Regional Museum.

Rooms

Make yourself at home in one of the 91 air-conditioned rooms featuring minibars and plasma televisions. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Partially open bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.

Spa, Wellness & Premium Amenities

Don’t miss out on recreational opportunities including an outdoor pool and a fitness center. This hotel also features complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge).

Food & Drink

Satisfy your appetite at the hotel’s restaurant, which serves breakfast, lunch, and dinner, or stay in and take advantage of 24-hour room service. Quench your thirst with your favorite drink at a bar/lounge.

Business & Travel Amenities

Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk.

How to Get There

Quinta Real Oaxaca
Calle 5 De Mayo 300
Oaxaca, 68000 Mexico

Reviews

4.0 Very Good 636 Reviews
Guelaguetza Show with buffet
Reviewed 3 weeks ago

We purchased tickets for the Friday night Guelaguetza show at the hotel reception a couple of days prior. The tables in front of the stage were reserved, and the rest were first come, first served making up tables of eight. It appeared that most of the tables had a good view. The atmosphere is great as it is a rather intimate show in what was originally the chapel of the 16 century convent.

Contrary to some of the earlier reviews, the buffet had a good range of items, Oaxacan, Mexican and international, and included several mole with insects to sprinkle, several meat dishes, lots of salads and vegetable dishes and a delicious selection of desserts. The others guests at our table who were visiting from other parts of Mexico also thought the food very good.

The show was great and lasted a couple of hours at least. Live music played by a very good brass band (very loud, but part of the experience), colourful costumes changing for every dance, and what wonderful dancing. The show is very professional, but with so much energy that you feel like you are part of it.

For the brilliant show and the delicious food in such a lovely environment, the price is more than reasonable. We loved our evening!

Beautiful Hotel with terrible rooms
Reviewed 4 weeks ago

I am in this Hotel right now.
Hotel has a very good location, beautiful property, but my room 111 is very poor.
I am OK with very small room,poor bathtub and shower, but I want to sleep.
But it is impossible to sleep, a/c not working and noise from outside is unbearable.

Don’t stay in this Hotel, if you want to sleep at night.

Embarrassing excuse for a 4 star hotel
Reviewed 1 month ago

Don't be fooled by its pretty exterior, I've never received such bad service a at hotel. We couldn't even get hot water for tea delivered to our room and that's just the beginning. The bathroom was shocking and the room was stuffy, smelly, and dim. The service was slow at best and nonexistent at worst. My tour group and I had a confrontation with the manager about an issue we had and he was downright rude and inflexible, he wouldn't even apologise or try to fix the problem that was the hotel's fault. This hotel doesn't deserve your money, stay somewhere else.

Historic building but bad service
Reviewed 1 month ago

Our room was dark with only a window to an interior courtyard which meant it got quite stuffy and smelly. It was impossible to adjust the air conditioning. We were promised an extra luggage stand on arrival and it never came. Water that I requested also never arrived. When we tried to have a conversation with the manager about another matter, he was arrogant, rude and inflexible. The bathrooms are quite old and shabby so this hotel doesn’t deserve the stars that it rates itself!

Terrible service (in an amazing location)
Reviewed 1 month ago

We recently stayed at the Quinta Real for two nights during Dia de Muertos. If you enjoy being judged and followed for upwards of US$600/night, stay here.

Due to the festival we had to split our weeklong stay across several hotels, and the Quinta Real was not only the worst experience, but by far the most expensive (and we stayed at upscale hotels the whole time).

For a hotel in this price point, I would expect courteous, attentive service from beginning to end.
-When we entered the hotel for check-in nobody greeted us, despite there being four doormen and multiple staff members at reception.
- When we wanted to explore the hotel grounds (its a magnificent building!), we were followed by a staff member and asked abruptly if we were guests. They only believed us when we produced our room key cards.
- On another occasion we were followed silently around the building, never asked anything just silently followed and watched.
- We ordered room service once during our stay, the order was incorrect and we were very abruptly/rudely treated regarding payment, they phoned directly after service and then reappeared and interrupted us while we were eating.
- We were never provided with any kinds of recommendations for restaurants or activities in the city

Overall this is a beautiful building - of which Oaxaca has many. If you are looking to spend this kind of money per night, you would receive much higher service anywhere else in equally beautiful surrounds.