-1.0
Terrible 3794 Reviews
Jetsetter Approved
This Hotel meets our standards
This hotel meets our standards, but we haven't stayed yet

Amenities

  •  Free WiFi
  •  Gym
  •  Handicap Accessible
  •  Parking On Site
  •  Pet-friendly
  •  Restaurant
  •  Spa
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Overview

Location

When you stay at Hotel Arista in Naperville, you’ll be in the business district and within the vicinity of DuPage Children’s Museum and Chicago Premium Outlets. This 4.5-star hotel is within the vicinity of Moser Tower and Millennium Carillon and Naper Settlement Museum.

Rooms

Make yourself at home in one of the 144 air-conditioned rooms featuring refrigerators and flat-screen televisions. Wired and wireless Internet access is complimentary, while DVD players and digital programming provide entertainment. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and complimentary toiletries. Conveniences include safes and desks, and housekeeping is provided daily.

Spa, Wellness & Premium Amenities

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and a hair salon. Guests can catch a ride on the complimentary shuttle, which operates within 5.00 mi.

Food & Drink

Grab a bite to eat at one of the hotel’s 3 restaurants and 2 coffee shops/cafés, or stay in and take advantage of 24-hour room service. Relax with a refreshing drink at one of the 3 bars/lounges. Cooked-to-order breakfasts are available daily for a fee.

Business & Travel Amenities

Featured amenities include complimentary wired Internet access, a 24-hour business center, and limo/town car service. Planning an event in Naperville? This hotel has 10000 square feet (929 square meters) of space consisting of conference space and meeting rooms. A train station pick-up service is provided at no charge, and free self parking is available onsite.

How to Get There

Hotel Arista
2139 City Gate Ln
Naperville, IL 60563 United States

Reviews

Not even there yet and not impressed
SKnight80

Booked this hotel because it was the location of a family wedding. First I called to book our room, probably around 7-8 on a Friday evening , was put on hold for more than 5 minutes and then was asked by staff to call back during regular business days to make my reservation. I thought that was kind of weird but okay I will try later. I called back a few weeks later and booked our room, I will say I think the person helping even apologized for the earlier inconvenience. I asked about early check in since we would be driving in from out of town. She told they didn’t have an early check in but I could gladly call the day of and ask about checking in a little early. So on our way today I did what was I was told and I called to inquire about an early check in. The person that answered literally laughed at me, like a sarcastic haha and asked if I had purchased some $35 early check in package. I explained I had not and in fact had not even been offered that option despite asking about early arrival. He told me check was 4:00. He continued answer my questions rudely. We have family already there so it is not a big deal to get ready in someone else’s room but thus far I am not impressed with the service. I sure hope the wedding service is better for our cousin’s sake.

Hosted an event for my daughter's 15th birthday.
Penny M

My daughter's quince was beautiful, and everyone attending had a great time. Our ballroom was beautifully set, and the wait staff was incredible to work with. They were professional and offered great customer service. Katie Jones is a pleasure, and handled every detail with the upmost professionalism. She stepped in and handled any item not aligned in our program, and kept us on schedule. The rooms were absolutely elegant. It was an incredible evening, and one we will talk about always. Thanks for your attention to detail Tim, and always being available to us.

Best of the Western Suburbs
aviator327

If you are staying west of Chicago there’s no better place. Spacious rooms, modern decor, and the restaurant downstairs is delicious albeit a bit on the pricey side. My wife and I spent one night here while visiting family and really enjoyed the hotel. Really nice gym too!

My only negative was an uninspired bartender who didn’t feel like telling me what kind of bourbons they had available. When asked she just pointed to an area behind the bar and said “all these.” When I asked her for a list she simply said she didn’t have one. At that point two of the waitstaff noticed what was going on, apologized, and did the bartenders job (very well) for her.