Wyndham Grand Chicago Riverfront
What We Love
- Ideal location within walking distance of Millennium Park and Mag Mile
- Good for families; most rooms accommodate two Queen beds and many have kitchenettes
- Views across the cityscape and Chicago River from most rooms
What To Know
- Rooms near elevators can be noisy
- No spa but in-room massages can be arranged in advance
- Very popular with the convention and wedding crowds
- Free WiFi
- Handicap Accessible
- Parking On Site
Centrally located near Millennium Park and all the shops along Michigan Avenue, this riverside sleep, formerly Hotel 71, is popular with business travelers and city trippers. Behind the all glass façade, the lobby has a simple, classic style with dark hardwood paneling on the walls, colorful patterned carpets and boxy leather sofas. The ground-floor Hoyt’s Chicago restaurant spills onto the sidewalk during the summer months, but diner’s can feast on the restaurant’s modern Midwestern fare throughout the year. All 334 rooms are large by city standards, with one king or two queen beds, flat-screen TVs, workstations and one-cup coffee makers. Simple cream-and-white bathrooms are set up with over-tub showers or separate walk-in rainfall showers and deep soaking tubs. For long stays, splurge on a suite and make use of the modern kitchenettes and separate seating areas. Fitness fiends can get in a workout in the 24-hour gym or wander a few blocks south for a run around lakeside Grant Park.
In the Area
With a front-and-center location on the Chicago River, a stay here puts all the big city sights within easy reach. Rent a bike for a whistle stop tour of Navy Pier, the theater district and architectural icons along the river, or stroll to Millennium Park and admire Anish Kapoor’s famed Cloud Gate installation. Keen shoppers will get their fix in the upscale department stores along Mag Mile, while foodies should make reservations in advance for dinner at enduring favorites, Frontera Grill and Sepia, or follow our fall 2014 restaurant preview preview and check out some of the city’s best new additions.
How to Get There
Great view, great room. I would have given this five stars except for a game they played with us. Bought our reservation through Priceline, because we searched for a hotel with free breakfast. When we arrived at the front desk we were told breakfast was not included. I started to get my laptop out mentioning that I had a screenshot proving my case. Then the desk clerk admitted that there was a problem in that Priceline has a free breakfast offer by mistake, but they would honor it. Really? So the Wyndham's policy is to lie to guests unless they the guests have proof of the actual agreement they made, and then they admit the truth? Not honorable. Otherwise a great, great hotel.
Room: not very large, not well laid out, closet not even obvious. It got COLD at night, and I had to turn the thermostat up to 85 in order for heat to start. Elevators are a joke. VERY small elevator cars and VERY long waits, both going up or down. NO nighttime room service, only pickup at Hoyts. And the pickup menu was very limited. (I will say one good thing: the half roasted chicken with beans was plentiful and delicious.) Checked out at about 5AM, but no desk person in sight for a good 10 minutes (I assume they were sleeping in back). Conference venue on floor six was cramped. Overall: I think if you want a mediocre place in a great location, this would do. If you're going to Chicago to splurge for your birthday or anniversary....stay somewhere else.
Great Hotel, Great Location! Very clean, staff very friendly and helpful! Will definitely return anytime I am in Chicago for business or vacation. Hopefully the elevator renovation is completed by the time I return as the long wait times were the only downfall, but that was only at peak times of the day!