4.5
Very Good 2662 Reviews
Jetsetter Approved
This Hotel meets our standards
This hotel meets our standards, but we haven't stayed yet

What We Love

  • Rolling up to the hotel in the heated-cobblestone porte-cochere
  • Steps from Chicago’s best boutiques; Marc Jacobs set up shop on the ground level
  • Most guestrooms and suites have gas fireplaces

What To Know

  • The hotel is formerly the Elysian; Waldorf Astoria took over the property in February 2012
  • The hotel is hot wedding spot year-round

Amenities

  •  Adults Only
  •  Babysitting
  •  Bar
  •  Free WiFi
  •  Gym
  •  Handicap-accessible
  •  Parking On Site
  •  Pet-friendly
  •  Pool
  •  Restaurant
  •  Room Service
  •  Spa
Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.
Elegant Hip Lobby Luxury Modern property living room home hall lighting flooring

Overview

Gold Coast glamour in a 60-story tower modeled after Paris’s grand dame hotels

The Lowdown

The stunning Lucien Lagrange-designed tower just off of Chicago’s tony Oak Street and the 188-room Elysian hotel within it upped Chicago’s luxury ante to dazzling new heights when it opened in 2009. The venerable Waldorf Astoria brand took over the property in February 2012 leaving the glam interiors as-is while adding the brand’s signature service. The hotel has Parisian predilections starting in grand porte-cochere, which is heated to ensure guests’ uninterrupted comfort when the city’s famous winters kick in and continuing in the lobby where the centerpiece is a sunburst chandelier that’s a replica of a Chanel brooch. Guestrooms are all platinum and champagne with glossy black pops and plenty of gold. Fireplaces, furnished terraces and Carrara marble bathrooms with massive tubs complete the package.

In the Area

The Waldorf’s location just off of Oak Street puts you a stone’s throw from Chicago’s best boutique shopping by the likes of Barneys New York, Hermès and Prada. You’re also within walking distance of the swank Michelin-starred Spiaggia with decadent Italian fare and stunning city views. Continue your neighborhood food tour with to-die-for pastries from Hendrickx Belgian Bread Crafter and sidewalk sipping at the Purple Pig whose theme is swine, wine and cheese. Just don’t be afraid to venture from the Gold Coast to head over to the West Loop’s Girl and the Goat. Top Chef Stephanie Izard’s menu of inventive small plates includes escargot ravioli with bacon and tamarind-miso sauce, and roasted beets with green beans, white anchovy and avocado crème fraîche.

How to Get There

Waldorf Astoria Chicago
11 E. Walton Street
Chicago, IL 60611 United States

Reviews

4.5 Very Good 2662 Reviews
Great for a weekend escape
Reviewed 5 days ago

This was our second stay at the hotel and we didn't experience any of the issues we had with the bathroom this time making it a near flawless stay. The Premier Terrace King was a good size and featured a very large balcony although was too cold out to enjoy. Highlight is definitely the bathroom with a good soaking tub and walk-in shower. Had a minor issue with our booking but the front desk handled it for me while we ran off to dinner. Will be our hotel of choice for future Chicago visits.

Dissppointed
Reviewed 6 days ago

This is a very nice upscale hotel featuring a spa However, they neglect to mention anywhere that the spa is basically closed. Fitness facility open but the rest except for paid services is not. False advertising or certainly not what you would expect from this level hotel. Don’t stay here until it’s reopened.

Spacious room!
Reviewed 7 days ago

A girlfriend and I stayed here while enjoying a weekend in the city. Check in was super slow (I think we waited over 20 minutes as only one person was working the desk and there was an issue with the people ahead of us), but after that, everything was great. We had a double room, and it was by far the largest room I've had at any Hilton brand hotel in Chicago. The bathroom was beautiful, with a chandelier and double sinks. I don't normally get turn down service, but it felt quite luxurious to return late and have the lights perfectly on, slippers next to the bed, water and chocolate on the nightstand, and all of my toiletries placed perfectly on towels on the counter. We quickly grabbed food at the cafe near the lobby and it was just okay. I have a wheat allergy and they really didn't have options for me. Breakfast in the restaurant was great though. It was super fresh, and while service was slow, the food was good. The one downfall is that I had zero cell service in the hotel...It was like a bunker. I was able to get on wifi, but it still wasn't great. With that being said, I can't wait to stay here again. I travel for work often, and the last thing I want to do is go stay in another hotel, but this felt different, and I enjoyed every minute spent in the room!

Surprisingly service let it down
Reviewed 1 week ago

After one of the friendliest and most efficient check in I had high expectations. Unfortunately things went downhill from there. We ordered room service dinner. Items were misisng from the order, and most amazingly the delivery person did not seem to how to open a wine bottle. As if she had never used a cork screw in her life. Finally I offered to open the bottle. Next day we left to tour the city before 10am. I turned on the please service the room light. When we returned at 4pm the room was still undone. I called housekeeping and was assured the room was going to get serviced immediately. An hour later nothing. As we left for dinner I stopped by the front desk to complain. Then it was handled immediately. We had breakfast at the restaurant once and at the cafe once. Quality of food was OK. The service at the restaurant was not very responsive. Found myself trying to get the waiter's attention on several occasion. The room itself was nice, though with two beds surprisingly tight. Great bathroom. Decent gym, though the wet facilities were closed down for some reason.

Luxury Accommodation and Unparalleled Service.
Reviewed 2 weeks ago

My family and I thoroughly enjoyed our stay at WAC. Exceptional service, top-notch accommodations, wonderful food, and excellent location. The Junior Suite had ample room for our family of four, and was well-appointed. The staff took great care of us on our holiday outing in the city; the fireplace was decorated and the personal concierge made certain to have holiday films and a DVD player ready for us! We look forward to returning.