4.5
Very Good 2736 Reviews
Jetsetter Approved
This Hotel meets our standards
This hotel meets our standards, but we haven't stayed yet

What We Love

  • Rolling up to the hotel in the heated-cobblestone porte-cochere
  • Steps from Chicago’s best boutiques; Marc Jacobs set up shop on the ground level
  • Most guestrooms and suites have gas fireplaces

What To Know

  • The hotel is formerly the Elysian; Waldorf Astoria took over the property in February 2012
  • The hotel is hot wedding spot year-round

Amenities

  •  Adults Only
  •  Babysitting
  •  Bar
  •  Free WiFi
  •  Gym
  •  Handicap Accessible
  •  Parking On Site
  •  Pet-friendly
  •  Pool
  •  Restaurant
  •  Room Service
  •  Spa
Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.
Elegant Hip Lobby Luxury Modern property living room home hall lighting flooring

Overview

Gold Coast glamour in a 60-story tower modeled after Paris’s grand dame hotels

The Lowdown

The stunning Lucien Lagrange-designed tower just off of Chicago’s tony Oak Street and the 188-room Elysian hotel within it upped Chicago’s luxury ante to dazzling new heights when it opened in 2009. The venerable Waldorf Astoria brand took over the property in February 2012 leaving the glam interiors as-is while adding the brand’s signature service. The hotel has Parisian predilections starting in grand porte-cochere, which is heated to ensure guests’ uninterrupted comfort when the city’s famous winters kick in and continuing in the lobby where the centerpiece is a sunburst chandelier that’s a replica of a Chanel brooch. Guestrooms are all platinum and champagne with glossy black pops and plenty of gold. Fireplaces, furnished terraces and Carrara marble bathrooms with massive tubs complete the package.

In the Area

The Waldorf’s location just off of Oak Street puts you a stone’s throw from Chicago’s best boutique shopping by the likes of Barneys New York, Hermès and Prada. You’re also within walking distance of the swank Michelin-starred Spiaggia with decadent Italian fare and stunning city views. Continue your neighborhood food tour with to-die-for pastries from Hendrickx Belgian Bread Crafter and sidewalk sipping at the Purple Pig whose theme is swine, wine and cheese. Just don’t be afraid to venture from the Gold Coast to head over to the West Loop’s Girl and the Goat. Top Chef Stephanie Izard’s menu of inventive small plates includes escargot ravioli with bacon and tamarind-miso sauce, and roasted beets with green beans, white anchovy and avocado crème fraîche.

How to Get There

Waldorf Astoria Chicago
11 E. Walton Street
Chicago, IL 60611 United States

Reviews

4.5 Very Good 2736 Reviews
Sadly Disappointed
Reviewed 3 days ago

The Waldorf is located in a great area of the city. It's beautiful from the outside and the French cafe is great. However, for this type of hotel, I found their service faulty. I had paid in advance for the night we stay and the representative at the desk tried to charge me again and appeared to be having a hard time reading the computer; then when we she finally gave us a room, the room was occupied. We walked into someone else's room and it was quite embarassing. As well, that same evening we had called down for room service only to be told the hot food system was down and we would only order cold food. Needless to say, our 24 hour experience was not what we expected from the Waldorf.

We were wowed
Reviewed 4 days ago

Beautiful courtyard as you approach the hotel. Someone is immediately at the ready to open the door to the lobby. As we were checking in, the concierge was getting us dinner reservations. Our room was beautiful. Nice robes and comfy slippers. Ice was delivered within 5 minutes of requesting it. There is a spa with a small lap pool and great men’s / women’s locker rooms with steam / sauna/ jacuzzi available to guests of the hotel. It was a perfect stay!

Great hotel in downtown chicago
Reviewed 1 week ago

This is what you would expect plus from the Waldorf Astoria brand. It was a first time visit at this property and from the greeting when I got out of the cab (about a 45-50 minute ride from O'hare airport) to the check in desk it was an excellent experience. I had a two room suite with a balcony and a super sized bathroom with a soaking tub, and separate shower. The room was in perfect order and well maintained by housekeeping during the 3 days 2 nights I was at the property. The hotel is close to the end of the miracle mile but its an easy walk to shopping and there are 100's of restaurants within a 20-25 minute walk. Ask the concierge--he gave me a fantastic recommendation for an Italian restaurant (Ricardo's Trattoria). You are two blocks from the iconic Gibson's restaurant--have the hotel make reservations a couple of days ahead or be prepared for at least a 90 minute wait. There is a Michael Mina restaurant for sit down meals and there is a small lobby coffee shop that you can get limited sandwiches and great sweets--try the macaroons dipped in chocolate and a cold homemade chocolate milk (for those chocoholics out there). This hotel has fantastic security--I was traveling with a business associate who was also staying at the hotel but he could not access my floor without first going to the front desk and having them call me to authorize him to come up to my floor. There was other security there but very discreet. I had one issue with my bill and Jed from customer service fixed it within two minutes. The hotel is off the main drag so you dont get a lot of street noise--even sitting on the balcony there is not a lot of noise which was a nice surprise. My room was right next to the elevator (normally I would reject a room like that due to the noise) and someone took the time to design it so I could never hear the elevator at all. Kudos to the designers. If you want a quality stay with excellent accommodations this is the place to stay. A great location and a great stay.

What a Waldorf should be
Reviewed 1 week ago

just wow. This was my first time visiting this property and the cost was well worth it. The entire staff was friendly and did everything they could to make sure my stay was great. Thank you George for suggesting a room type, thank you Jaquelynn for the tour, thank you to the late night desk and manager for helping me find a computer i could use after mine crashed.
I have stayed at Waldorf properties before but this one was by far the best. It is what a Waldorf should be. I look forward to staying there again.

Amazing Stay!
Reviewed 2 weeks ago

The staff there really worked hard to make sure we have the best experience! I called the hotel one day before our arrival to see if we can have a late checkout. Benjamin answered the call at that time and he immediately arranged the 1pm late checkout for us. On the day of our arrival, we were greeted by our concierge Amanda with smiles and nice treats for kids. Then Benjamin came and set up the tent for us. He also brought stuffed animals and some board games. My kids were thrilled. Everything else was great too. It was really a wonderful stay. I Will definitely recommend this hotel to anyone who wants to visit Chicago.