The Peninsula Chicago
What We Love
- Controlling the in-room temperature, lighting, and TV via a single tablet
- Being chauffeured around in the hotel’s bespoke BMW
- A concierge service that organizes kitchen tours of Michelin-star restaurants and FastPass access to the Art Institute
What To Know
- The 25-meter pool on the 19th floor offers the hotel’s best views through floor-to-ceiling windows
- Rooms here are some of the largest in the city
- Free WiFi
- Free WiFi
- Handicap Accessible
- Parking On Site
- Room Service
The Peninsula chain imports its Asian-style luxury and excellent customer service to Chicago in this standout, 330-room hotel, where no detail is too small: on weekends, a chocolate sommelier creates custom sweets for guests, and even pets are pampered with an in-room dining menu and doggie massages. Taking up a full city block on Chicago’s Magnificent Mile, the hotel’s guest rooms are commensurately spacious, each with a king-sized bed (topped with custom Pratesi linens), plenty of natural light, and deep-soak tubs in the marble bathrooms that come with an embedded 19” television and separate showers. One advantage of the hotel’s recent vintage (it opened in 2001) is the profusion of power outlets and UBS charging ports. Dinner at Shanghai Terrace means Cantonese treats by chef Elmo Han, in an atmosphere channeling 1930s China. Follow it all up with a rare whiskey nightcap at the Peninsula Bar.
In the Area
The surrounding neighborhood is full of upscale shops and restaurants, and the hotel’s within walking distance of some of the best sights in Chicago. Art aficionados can stroll to the Museum of Contemporary Art just around the corner, or make the mile-long walk to the Art Institute. The fabulous Millennium Park, whose forward-looking design and public art displays have garnered international praise, is a mile south. If you want to venture further afield, a subway station is five minutes away.
How to Get There
I stayed here in mid-October and again in the beginning of Nov 2019. Both trips were over the weekend. The service is exemplary. The staff went out of their way to do whatever was necessary to make our stay better; it was greatly appreciated. For my second stay, I booked a suite and received the house car to myself for three hours each day. The cars are cool, and the driver was polite, funny, and very knowledgeable. As one could expect, the rooms were amazing, as was the hotel's location.
The only "issue" I had was with The Lobby Restaurant. The service was consistently slow, and, although the restaurant staff were friendly, they were not up-to-par with the Peninsula brand and the rest of the staff at the hotel.
Nonetheless, I visit Chicago 6-7 times a year, and now won't even consider staying anywhere but the Peninsula.
We stayed here for our wedding anniversary in October, 2019 in room 1115.
I've been lucky enough to stay in some beautiful hotels all over the world, however, this hotel is by some distance, the best I have ever stayed in.
It is absolutely fantastic from the moment you pull up at the door right up to the time you leave. Nothing is too much trouble for any of the Staff there. They are attentive but certainly not intrusive. The bedrooms are spotless, as is the rest of the building.
I can't recommend this hotel highly enough!
The attractions are in walking distance; Navy pier is about a 15 minute walk away on a flat pavement, as are the Hancock Tower (Bar 92 is a great visit) and the Willis Tower.
I paid full price for our holiday and have received no incentive to promote this Hotel. Just go and see it for yourself!
Can't say enough good about the hotel or staff! Love the upgraded touches to the rooms - technology, location and convenience. Staff was wonderful - with especially gracious welcome for our service dog. HIGHLY RECOMMENDED