4.5
Very Good 867 Reviews
Jetsetter Approved
This Hotel meets our standards
This hotel meets our standards, but we haven't stayed yet

What We Love

  • Magnificent Mile location perfect for exploring all of Chicago’s top sights
  • Sipping a craft cocktail amid the skyscrapers on hotel’s The Terrance Rooftop
  • A Sleep Menu to help you snooze including seven-pillow menu, night caps and skin-hydration creams

What To Know

  • The hotel is in the same building as The Shops at Northbridge
  • The Magnificent Mile is a bustling downtown strip of shops and restaurants
  • This hotel is popular with business travelers

Amenities

  •  Bar
  •  Free WiFi
  •  Gym
  •  Handicap Accessible
  •  Parking On Site
  •  Pet-friendly
  •  Restaurant
  •  Room Service
Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.
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Overview

Business predilections mix seamlessly with sophisticate style in this Magnificent Mile landmark

The Lowdown

Housed behind a perfectly preserved 1928 Art Deco façade by Chicago artist Gwen Lux and set above a tony shopping mall, the sleek Gwen hotel is an elegant respite from the Windy City’s bustle. Art Deco-inspired interiors respect the landmarked façade but stay sleek enough as to not feel staid. All 311 guestrooms and suites are done in subdued brown, gold and taupe hues with big work desks equipped with plenty of plugs. Big granite bathrooms come with both tubs and showers. Upgrade to Pure City View rooms for spectacular vistas of Chicago’s awesome architecture. When the weather is warm, the Terrance Rooftop is one of the hottest bars in the city, though the scene always stays classy, while at the Terrance Restaurant Chef Darnell Reed plates delicious dishes inspired by the Lowcountry of South Carolina and Georgia.

In the Area

Start with the basics: Deep-dish pizza is an institution here, so sink your teeth into a cheesy pie at Giordano’s, one of the city’s most famous pizzerias. The stuffed slice may be a Chicago cliché, but it’s a delicious cliché. When you’re ready to get the inside-bite on Chicago’s foodie scene, head over to the West Loop’s Girl and the Goat, a 10-minute cab ride from the hotel. Top Chef Stephanie Izard’s menu of inventive small plates includes escargot ravioli with bacon and tamarind-miso sauce, and roasted beets with green beans, white anchovy and avocado crème fraîche. In a city known for its architectural history, a tour is a must. The Chicago Architecture Foundation offers year-round walking and bus tours and seasonal riverboat tours led by local certified docents. Speaking of impressive architecture, don’t miss the Modern Wing at the Art Institute of Chicago designed by Renzo Piano. The Art Institute is a must; pop in on a Thursday, when admission is free from 5 to 8 p.m. Millennium Park, a 24.5-acre urban escape the heart of the city, offers events and activities all year, from concerts in the summer to ice skating in the winter. The Jay Pritzker Pavilion, designed by starchitect Frank Gehry, and the Crown Fountain, an art installation featuring two 50-foot towers with moving faces of Chicago residents, are highlights.

How to Get There

The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago
521 North Rush Street
Chicago, IL 60611 United States

Reviews

4.5 Very Good 867 Reviews
Great hotel for family
Reviewed 2 days ago

We visited Chicago over Memorial Day weekend and got two rooms at The Gwen for our family of 5 (kids are 14, 12 and 10). They did not give us adjoining rooms, despite requesting and having Marriott status. However, the hotel itself was luxurious and the service was good. We didn't end up spending much time there, so the best part was the very central location in The Loop. You can walk to everything. We will stay there again and recommend it.

Birthday weekend!
Reviewed 4 days ago

My husband took me to Chicago for my birthday as I’ve never been to Chicago. So much to do and see! I have to take a moment to recognize the very sweet lady who checked us in. Elaina was so very personable and kind. We travel a lot and have earned Titanium Elite status with Marriott. I was very impressed with her customer service and her ease with accommodating all of my questions relating to the city. Elaina took time to find us a corner room and gave us vouchers for a birthday drink to celebrate. She didn’t have to do any of this, but she took the time and it was most appreciated. She was fun to talk with, and is an outstanding example of superior customer service.

The Gwen is a modern oasis in the middle of great shopping and restaurants. The beds are amazing, the accommodations trendy and luxurious. Don’t miss The Upstairs at the Gwen Terrace with a fire pit and fire bar.

I would suggest you get a bath bomb from Lush on Michigan Avenue, take a soak in the amazing bathroom, and then put on the cozy robe and slippers provided by the hotel. Ahhhh. It was much appreciated after 8 miles of exploration by foot all day. We explored the Navy pier, Michigan Avenue shops, Portillo’s, and North Ridge Shops. That soaking tub felt wonderful!

Classy and fun
Reviewed 6 days ago

a very boutique like hotel in a big city setting. the room, especially the bed, was very comfortable complemented with the spacious bathroom. the hotel staff was extremely pleasant and instrumental in the safe return of my lost purse/phone back to Seattle. and while my stay was only 2 nights, the friendly, fun bartender eddie greeted me and my friend like we were long time neighbors.

Great hotel and excellent service
Reviewed 7 days ago

Stayed at this great hotel while attending NeoCon. The rooms are clean, friendly staff, good food, and great location. Check out Eddie at the bar. He is the best!!!! Will most definitely be coming back next year.

Fantastic
Reviewed 1 week ago

My wife and I stayed here to attend a wedding...it's always a little bit of a wake up call to pay the high Chicago Hotel rates...but, this was definitely worth it. The Gwen is in a great location...plenty of restaurants, bars and tourist sites within walking distance. The wedding we attended was almost a mile away and we decided instead of taking an Uber or taxi to walk it. It was great! The Hotel has a lovely lobby with a bar, dining area and outdoor serving area. We had great service having our luggage taken to our room and Devin made it easy to check in. Overall a great stay.
I would suggest shopping for someplace, other than the Hotel parking garage, to park a car. Parking was $75 overnight. I used my Park Whiz app and found another garage about 5 blocks away for $25 overnight.