84%
Members Recommend
4.5
Very Good 499 Reviews
Jetsetter Verified
This Hotel meets our standards
Our editors have been here and it has met our standards

What We Love

  • Prime downtown Chicago location only steps from the Magnificent Mile
  • Modern design with earth tone palette that reflects the hotel’s Swiss heritage

What To Know

  • On-site restaurants boast delicious plates that are worth the splurge
  • Trendy atmosphere is better suited for couples or social butterflies than families

Amenities

  •  Babysitting
  •  Bar
  •  Free WiFi
  •  Gym
  •  Handicap Accessible
  •  Parking On Site
  •  Pet-friendly
  •  Restaurant
  •  Room Service
  •  Spa
Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.
Bedroom Luxury Scenic views Suite property Resort Villa cottage condominium nice

Overview

Refined Swiss sophistication, crisp service and unmatched views of the Windy City and Lake Michigan

The Look

This tower on the Chicago River sparkles after a $10 million 2012 renovation, bringing a refreshing elegance and a touch of European flair to the Windy City. Gorgeous glass bubble fixtures pour down from the ceiling. The soft lighting and cream-colored square pillars complete an urbane style accentuated by backlit panels displaying Chicago’s skyline behind individual check-in desks.

Bed and Bath

Spacious guestrooms sport a streamlined, considered Swiss sophistication, from the velvety ribbon carpet underfoot to the inspiring views of the city and Lake Michigan. Modern amenities, including a 37-inch LCD flat-screen TV and an iHome clock radio, are standard, and the oversize executive desk and state-of-the-art ergonomic chair are perfect for any working need. The big bathroom is thoughtfully designed with a large tub, walk-in shower and large vanity.

Beyond

The Palm is one of Chicago’s top steakhouses, and it excels at surf-and-turf — don’t miss the jumbo Nova Scotia lobsters. Also among its charms are the caricatures of local celebrities, such as Jim Belushi and, of course, Mike Ditka. If you’re in the mood for lighter fare, head over to Amuse, nestled next to the lobby; it offers delectable small plates, such as pumpkin gnocchi with acorn squash, Brussels sprouts, bacon, onion and hazelnut, and blissful cocktails, such as the refreshing Don Basilio, which is made of Absolut, basil, apple, lime and San Pellegrino. The sleek marble bar and lounge seating make it feel upscale hip, but the intimate atmosphere with a roaring fire makes it cozy and inviting.

In the Area

Windy City first-timers can get a glimpse of its skyline via an architectural tours available through the Chicago Architecture Foundation. Feast your eyes on famous paintings such as American Gothic and The Old Guitarist at the Art Institute of Chicago (less than a mile from the hotel). Enjoy some retail therapy at the ultimate Chicago shopping experience on the Magnificent Mile. Hit the social hotspot Pops for Champagne, which features live music, a seasonal menu, and an impressing champagne list with more than 200 selections or get a taste of the unique Chicago culture scene by catching a show at the Goodman Theatre.

How to Get There

Swissotel – Chicago
323 E Wacker Dr
Chicago, IL 60601 United States

Reviews

Warm environment
OmiNan2016

Very nice, chic and calm place. Ideal to relax and enjoy the city.
Near of everything with a fantastic view of the river from the room!
The room was exactly as described in the Swissotel Web site. One thing was missing, a Swiss coffee machine :)

Great service! Super accommodating
TravelTXMama

Oh my goodness! We love this hotel! We are from Dallas and wanted to make this trip special. I called and talked to Jaclyn at the front desk the day before our trip. She was so helpful, polite, and resourceful. She answered all of my questions about sites to see and eateries... Then, my husband also talked to Mel at the front desk, and they gifted us such a nice gesture of strawberries and champagne for our anniversary. Thank you SOOO much, Swissotel! We loved the ambience of the hotel. The foyer is warm, inviting, and modern... and our room had a view of the Chicago river and Navy pier. We couldnt ask for more! I would definitely recommend this hotel for anyone staying in Chicago!

Clean, quiet, efficient
Just_IMHO

Stayed one night, via great rate from Hotels Tonight.
Check in was ok - they were recovering from some sort of computer problem so the line was long, but once I got to the front of the line they had my room, etc. The room was on an upper floor with a nice view.
Hotel gave me a code for free wifi at check in without me asking, so that may be standard, but was something I was concerned about due to other comments I had read. I definitely appreciated the free wifi and used it. Room had enough space to sit at a desk/table and work on the laptop, a very large TV, chair for relaxing, and all the other standard amenities expected at a higher end place, include glass water cup and ceramic coffee cup (I hate the Styrofoam ones). All the regular amenities in the bath - blow dryer, shampoo, conditioner, soap, body wash, lotion, q tips, etc. Bath was very clean. Only thing missing was a robe, but that was ok. The closest restaurants, other than the one in the lobby, seem to be about 2 short blocks away. CTA bus stop was about 1 block away and more convenient than Lyft/Uber.
All in all very pleased with my stay and the rate paid. Would stay there again.