Members Recommend
Very Good 5245 Reviews
Jetsetter Verified
This Hotel meets our standards
Our editors have been here and it has met our standards

What We Love

  • Prime downtown Chicago location only steps from the Magnificent Mile
  • Modern design with earth tone palette that reflects the hotel’s Swiss heritage

What To Know

  • On-site restaurants boast delicious plates that are worth the splurge
  • Trendy atmosphere is better suited for couples or social butterflies than families


  •  Babysitting
  •  Bar
  •  Free WiFi
  •  Gym
  •  Handicap-accessible
  •  Parking On Site
  •  Pet-friendly
  •  Restaurant
  •  Room Service
  •  Spa
Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.
Bedroom Luxury Scenic views Suite property Resort Villa cottage condominium nice


Refined Swiss sophistication, crisp service and unmatched views of the Windy City and Lake Michigan

The Look

This tower on the Chicago River sparkles after a $10 million 2012 renovation, bringing a refreshing elegance and a touch of European flair to the Windy City. Gorgeous glass bubble fixtures pour down from the ceiling. The soft lighting and cream-colored square pillars complete an urbane style accentuated by backlit panels displaying Chicago’s skyline behind individual check-in desks.

Bed and Bath

Spacious guestrooms sport a streamlined, considered Swiss sophistication, from the velvety ribbon carpet underfoot to the inspiring views of the city and Lake Michigan. Modern amenities, including a 37-inch LCD flat-screen TV and an iHome clock radio, are standard, and the oversize executive desk and state-of-the-art ergonomic chair are perfect for any working need. The big bathroom is thoughtfully designed with a large tub, walk-in shower and large vanity.


The Palm is one of Chicago’s top steakhouses, and it excels at surf-and-turf — don’t miss the jumbo Nova Scotia lobsters. Also among its charms are the caricatures of local celebrities, such as Jim Belushi and, of course, Mike Ditka. If you’re in the mood for lighter fare, head over to Amuse, nestled next to the lobby; it offers delectable small plates, such as pumpkin gnocchi with acorn squash, Brussels sprouts, bacon, onion and hazelnut, and blissful cocktails, such as the refreshing Don Basilio, which is made of Absolut, basil, apple, lime and San Pellegrino. The sleek marble bar and lounge seating make it feel upscale hip, but the intimate atmosphere with a roaring fire makes it cozy and inviting.

In the Area

Windy City first-timers can get a glimpse of its skyline via an architectural tours available through the Chicago Architecture Foundation. Feast your eyes on famous paintings such as American Gothic and The Old Guitarist at the Art Institute of Chicago (less than a mile from the hotel). Enjoy some retail therapy at the ultimate Chicago shopping experience on the Magnificent Mile. Hit the social hotspot Pops for Champagne, which features live music, a seasonal menu, and an impressing champagne list with more than 200 selections or get a taste of the unique Chicago culture scene by catching a show at the Goodman Theatre.

How to Get There

Swissotel – Chicago
323 E Wacker Dr
Chicago, IL 60601 United States


4.0 Very Good 5245 Reviews
Nice Weekend
Reviewed 11 hours ago

Booked through priceline, requested a king bed however they had us in a double queen room. We were given the option of upgrading to a higher floor with a king bed for $30 per night. We did however I felt a little "bait and switch" maneuver going on there. Overall the room was clean and nice, parking at the hotel was on the extreme price level ($70 + city taxes), so we opted for a spot hero for $23 per day and was .2 of a mile from the hotel.

A Great Home Away From Home!
Reviewed 2 days ago

The Swissotel exceeded all of my expectations! The staff kindly assisted me with questions and navigating through the hotel. I especially want to extend my gratitude to Nicole at the Guest Services desk. Her professionalism and kindness added to my wonderful stay! She has a great sense of humor and I enjoyed chatting with her during check in. She happily answered any questions I had pertaining to the hotel. My room was extremely clean and I had a gorgeous view of Lake Michigan. I will definitely stay at the Swissotel in the future, and recommend this hotel to my friends and family without hesitation.

Reviewed 2 days ago

Excellent hotel on the river, downtown with beautiful lake views. Room was large, bed was comfortable, staff friendly and helpful. The Palm restaurant in the lobby an excellent choice for a great steak.

Beautiful Hotel
Reviewed 2 days ago

My spouse & I along with our 3 children enjoyed staying at this hotel! It is quite luxurious for the price. My only complaints is that when I book online I never get the view that I book. I booked a lake view and got a city view room, but was pleased none the less. In addition we booked the two double beds and it was almost too small for the two adults, I found myself almost falling out of the bed a few times. Gorgeous bathroom and robes included!

Check it out
Reviewed 3 days ago

The location and price was good, plus the service, but it is/was a busy hotel our weekend. Be sure you understand the resort fee is on top of what you think you will be paying. I thought my website price included the 17$, but it did not.