97%
Members Recommend
4.5
Very Good 4940 Reviews
Jetsetter Verified
This Hotel meets our standards
Our editors have been here and it has met our standards

What We Love

  • Great downtown location near the Magnificent Mile
  • Creative market-fresh fare at Café des Architectes
  • Free WiFi

What To Know

  • The property opened in 2002 and received a soft renovation in 2010
  • Le Bar closes at 1 a.m. – early by Chicago standards
  • Valet parking is $69 per day

Amenities

  •  Babysitting
  •  Bar
  •  Free WiFi
  •  Gym
  •  Handicap Accessible
  •  Parking On Site
  •  Pet-friendly
  •  Restaurant
  •  Room Service
Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.
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Overview

Sofitel's signature l'art de vivre in a stylish sleep steps from the Magnificent Mile

The Look

French architect Jean-Paul Viguier and an attentive staff bring a touch of l’art de vivre to the Sofitel Chicago Water Tower hotel. The asymmetrical facade, dotted with mosaic-like patterns of windows, stands out in a city crowded with architectural gems. The lobby is decorated in modern art pieces and warm jewel tones. Service here is stylish too: Staff could be straight out of a Louis Vuitton ad.

Bed and Bath

The 415 rooms have an understated modern elegance with blond wood accents, abstract art and a muted palette of cream and white against deep burgundy rugs. Floor-to-ceiling windows overlook postcard views of the city. The marble bathrooms, large by city standards, have glass showers and tubs.

Beyond

Dinner at the hotel’s nouveau French restaurant, Café des Architectes, is a treat, though be sure to make a reservation in advance. Using seasonal and local ingredients, chef Greg Biggers marries French technique with American flavors in dishes like seared foie gras with a sourdough waffle, pancetta-apple crisp ice cream and pickled brussels sprouts. Start your evening here or at Le Bar, where an eclectic clientele perches on vibrant banquettes.

In the Area

Tap into Chicago’s legendary music scene at Blue Chicago, a 15-minute walk away in the River North Neighborhood. Deep-dish pizza is an institution here. Sink your teeth into a cheesy bite at Giordano’s, about three blocks from the hotel. In a city known for its architectural history, a tour is a must. The Chicago Architecture Foundation offers year-round walking and bus tours and seasonal riverboat tours led by local certified docents. Millennium Park, a 24.5-acre urban escape in the heart of the city, offers events and activities all year, from concerts in the summer to ice skating in the winter. The Jay Ritzier Pavilion, designed by starchitect Frank Gehry, and the Crown Fountain, an art installation featuring two 50-foot towers with moving faces of Chicago residents, are highlights.

How to Get There

Sofitel Chicago Magnificent Mile
20 E Chestnut St
Chicago, IL 60611 United States

Reviews

Charged me 2 times after I left a negative feedback
Aurelien A

You won't believe what happened to us.
We stayed 2 nights from 14th to 16th.
We put a negative feedback the 18th for 2 main reasons : room was not ready at 2pm and they check us at 4pm only, second reason the luggage guy Arnaud told me " you don't give me any tips" like he was astonished ! (He did not put the luggage inside the room, just brought the cart that's it).
And coincidence, my credit card has been charged a second time the 19th of august, just after my negative feedback !

Also read other reviews about teir tactical to try to upgrade by pretending the room is not ready.

Sneaky methods and weird behaviour for a 4 star hotel.

Lovely Location and an Amazing Staff the equal of all the other Sofitel Hotels we have stayed
Ataraxia_Me

They excepted our request for early check in without compliant - Check
Communications - Check
They afforded us a room with two beds - Check
They allowed for late 5PM checkout - Check
They added Flat Sheets - Check
Food and drinks all good - Check
Room TV was large LED - Check
ROOM has WIFI - Check
TV has all digital channels - NOPE, this is saying something that a quality hotel has not gotten off fuzzy analog. Sure +/-25% were digital but the TV system was slow and worse. Sure we don't plan to go to a hotel for the TV but when it rains...

Great hotel in great location
Antphyllie

This hotel is located in a perfect location. It is on a quiet street but just off every corner you turn you are in the mix of Chicago life. Quick walk to Michigan Ave, a quick walk to Divvy Bikes, drug store, Supermarket etc. Tempo cafe is just 1 min walk and they do pretty good breakfast.

The hotel is modern and clean. The staff was very welcoming. The lady who checked me in was very helpful. The room was clean with a modern design with a huge bathroom. Maybe even too big a bathroom.

Sofitel is great great stay if you are visiting Chicago.