4.0
Very Good 5326 Reviews
Jetsetter Approved
This Hotel meets our standards
This hotel meets our standards, but we haven't stayed yet

Amenities

  •  Bar
  •  Free WiFi
  •  Gym
  •  Handicap-accessible
  •  Parking On Site
  •  Pool
  •  Restaurant
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Overview

Location

A stay at Sheraton Grand Chicago places you in the heart of Chicago, walking distance from Tribune Tower and Michigan Avenue Bridge. This 4-star hotel is close to Millennium Park and John Hancock Center.

Rooms

Make yourself at home in one of the 1218 air-conditioned rooms featuring minibars and LCD televisions. Your room comes with a pillowtop bed. Cable television is provided for your entertainment. Private bathrooms have complimentary toiletries and hair dryers.

Spa, Wellness & Premium Amenities

Be sure to enjoy recreational amenities, including an indoor pool, a sauna, and a 24-hour fitness center. Additional amenities include complimentary wireless Internet access, concierge services, and gift shops/newsstands.

Food & Drink

Grab a bite to eat at one of the hotel’s dining establishments, which include 3 restaurants and a coffee shop/café. Quench your thirst with your favorite drink at a bar/lounge.

Business & Travel Amenities

Featured amenities include a business center, express check-out, and dry cleaning/laundry services. Planning an event in Chicago? This hotel has 125,000 square feet (12 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite.

How to Get There

Sheraton Grand Chicago
301 E North Water St
Chicago, IL 60611 United States

Reviews

4.0 Very Good 5326 Reviews
Best location with some friendly staff
Reviewed 7 days ago

I have stayed in this hotel a couple of times and I can say that it is a winner on two fronts; first is the location which is a walking distance to the Navy Pier and Magnificent Mile and second is the proximity to the river. The lobby is nice but always busy. However, it does have a nice Starbucks. The reception staff is good and imbibe Starwood values. The bell desk needs to be a bit more friendly towards guests. The rooms are big and amazing. The river views that you get from the room are so relaxing.

Very nice hotel!
Reviewed 1 week ago

We stayed here for a conference. We had a corner room with a wonderful view of the river and lake. The rooms are very nice and very clean. The only complaint we had was that the ice machine was broken on our floor all 4 days we stayed here. Since the rooms do not have a mini fridge we took a small cooler and had to go to various floors to get ice.

Great location and nice beds
Reviewed 1 week ago

We were there for a weekend stay. We were able to walk to Navy Pier and enjoy the boats going up and down the river from our room. When we checked in we were a disappointed that the pool was closed since we had planned on using it with our family. Sheraton had made arrangements with the hotel across the street so we could still swim. 😃
Great mattresses and room was very comfortable temp wise. Close your drapes so that the sun late in the day keeps your room cooler!

Nice room but staff for convention not friendly
Reviewed 1 week ago

I attended a national conference at the Sheraton Grand. I checked in July 4, and the young women who assisted me was friendly and efficient.

My room was very nice, room service for breakfast was also very nice.

During the convention in the grand Ballroom the temperature was ridiculously cold! We asked several times for the temp to be raised.

Not one server or customer service person gave off a friendly vibe and no smiles at all.

Friendly Hotel
Reviewed 1 week ago

We visited Chicago for 5 nights and are so glad that we chose this hotel to stay in. The staff were friendly and helpful from check in right through to check out.

The hotel is well situated with easy access to the Magnificent Mile, Navy Pier and lots of other points of interest to us, has a lot of facilities including a gym, pool, ATM, Starbucks and several restaurants with access to the river walk too.Our room was a good size with a view out onto the city.

I would definitely recommend this hotel as a place to stay while in Chicago and feel the staff are a very strong plus point here too.