4.0
Very Good 5476 Reviews
Jetsetter Approved
This Hotel meets our standards
This hotel meets our standards, but we haven't stayed yet

Amenities

  •  Bar
  •  Free WiFi
  •  Gym
  •  Handicap-accessible
  •  Parking On Site
  •  Pool
  •  Restaurant
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Overview

Location

A stay at Sheraton Grand Chicago places you in the heart of Chicago, walking distance from Tribune Tower and Michigan Avenue Bridge. This 4-star hotel is close to Millennium Park and John Hancock Center.

Rooms

Make yourself at home in one of the 1218 air-conditioned rooms featuring minibars and LCD televisions. Your room comes with a pillowtop bed. Cable television is provided for your entertainment. Private bathrooms have complimentary toiletries and hair dryers.

Spa, Wellness & Premium Amenities

Be sure to enjoy recreational amenities, including an indoor pool, a sauna, and a 24-hour fitness center. Additional amenities include complimentary wireless Internet access, concierge services, and gift shops/newsstands.

Food & Drink

Grab a bite to eat at one of the hotel’s dining establishments, which include 3 restaurants and a coffee shop/café. Quench your thirst with your favorite drink at a bar/lounge.

Business & Travel Amenities

Featured amenities include a business center, express check-out, and dry cleaning/laundry services. Planning an event in Chicago? This hotel has 125,000 square feet (12 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite.

How to Get There

Sheraton Grand Chicago
301 E North Water St
Chicago, IL 60611 United States

Reviews

4.0 Very Good 5476 Reviews
go cubs
Reviewed 4 days ago

went up for the Cubs convention back in January and had a blast .I love this hotel.the hotel staff was great and helpful.will go back again for sure .Food was close to walk to or have delivered .rooms was clean and cozy

Very Fine Hotel
Reviewed 5 days ago

This Hotel has almost everything you could ask for. I have stayed here several times and for extended periods. The location is absolutely amazing along the waterfront and walking distance to most everything you could ask for. The views from upper floors are amazing however the views can be drastically different. Lower level facing the lake you may have a view of the lower rooftop but the city/ river view stunning. The dining is good in most restaurants but I would not recommend dinning at the bar, over priced for what you get. I found the staff very polite and helpful especially the maids. As I said it has almost everything you could ask for. The only reason I did not give 5 stars is the lack of refrigerator and microwave in the rooms. They did accommodate me by delivering both of them to my room on 2 occasions but were unavailable 2 other times. Overall a great hotel and I would highly recommend it to all that wants a great experience in downtown Chicago.

Thank You
Reviewed 5 days ago

I attended a conference here for a couple of days and everyone I came in contact with was very kind and professional. Especially David who went the extra mile to accommodate me. He even called to confirm my request. Thank you!

Visit to Chicago during Polar Vortex
Reviewed 6 days ago

Nice hotel well situated in the heart of Chicago along the river which was a unique experience to see the river freeze during -50 temperatures. Staff very accommodating for extended business stay and hotel was cozy while avoiding the cold.

Mixed review
Reviewed 1 week ago

First of all I love this hotel. I try to stay here every time i am in Chicago. You cannot beat the views. Fantastic location.

That said without going into details, I had MORE issues during my stay here than in any hotel I have ever stayed at in my life. I am a Platinum premier member so that helped them respond better than normal probably. The staff were super helpful every time I had to go to the desk about an issue and wound up giving me a small credit. That said, it seems there are issues there with their operations that I had not noticed before.

It was frustrating the pool was closed, but they let you know that before you get here. Still the views are worth all the issues and the staff are very nice.

Even with all my issues and there were a lot as I said, I still give them four stars.