4.0
Very Good 1409 Reviews
Jetsetter Approved
This Hotel meets our standards
This hotel meets our standards, but we haven't stayed yet

Amenities

  •  Bar
  •  Free WiFi
  •  Gym
  •  Handicap Accessible
  •  Parking On Site
  •  Restaurant
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Overview

Location

With a stay at River Hotel, you’ll be centrally located in Chicago, steps from Vietnam Veterans Memorial and minutes from Wrigley Building. This 4-star hotel is close to Millennium Park and Art Institute of Chicago.

Rooms

Make yourself at home in one of the 121 air-conditioned rooms featuring iPod docking stations and flat-screen televisions. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and coffee/tea makers.

Spa, Wellness & Premium Amenities

Enjoy recreation amenities such as a fitness center or take in the view from a terrace. Additional features at this hotel include complimentary wireless Internet access and concierge services.

Food & Drink

Satisfy your appetite at the hotel’s restaurant, which serves breakfast, lunch, and dinner, or stay in and take advantage of room service (during limited hours).

Business & Travel Amenities

Featured amenities include a business center, express check-in, and express check-out. Event facilities at this hotel consist of conference space and meeting rooms.

How to Get There

River Hotel
75 East Wacker Drive
Chicago, IL 60601 United States

Reviews

4.0 Very Good 1409 Reviews
Great helpful staff
Reviewed 20 hours ago

My husband & I had booked a regular room here for the weekend after our daughter's graduation from bootcamp. She originally planned on staying with her friend in a nearby hotel, well, her friends flight got cancelled and plans changed the night before our stay. Pedro was incredibly accommodating and helpful I must say! He found us a room the day of, that fit 3 people, with an actual bed for my daughter, not a pull-out or a cot. My girl was just looking forward to some good sleep and because of Pedro and The River Hotel, she got it! =)

Good hotel, but do not use their car service!
Reviewed 22 hours ago

We were welcomed in a very friendly manner by the staff and they did their best to give us rooms close to each other. We visited with a party of 4 and although we all booked the same room they differ a lot in size. Apparently I had the biggest room with microwave and all (1101) and my colleague the smallest no fridge no microwave (1104). To me not completely fair to pay the same price.
Other than the different sizes the rooms are clean, the beds are good and they are well maintained!
The location was perfect for us. In good walking distance of the office and all shopping streets like State and Michigan. There were some nice breakfast places around the corner and the bean is also close by.
The only real negative I have is regarding the airport service. We asked the reception to arrange a car for us to the airport and the arranged one form the hotel. We asked upfront how much and if we could pay with card which were both answered with yes. When in the car there was no machine for card payment, that could have been a sign for us, but we went with it anyway. Upon arrival at the airport the driver said: no card payment possible please go to the ATM and it was 20 dollars more expensive than agreed upon at the hotel. After we made a little fuzz about it he reduced the price with 10 dollars, but still kept on discussing with us which felt a little intimidating. To conclude I would stay here again, but no car service and ask for big room.

great stay
Reviewed 1 day ago

The River location is fantastic as it allows you to experience the river and easy access to both sides of the River. Shops, restaurants, entertainment and easy to walk about in a great city. An enjoyable and pleasant stay.

Average Hotel with central location
Reviewed 2 days ago

Stayed here over Easter weekend 2019. This is your average budget hotel with a central location.

Pros:
- Location is central, right by river north, within walking distance to a lot of the major tourist attractions
- Front-desk agents were nice, valet people were nice
- Free coffee on the 2nd floor and refillable bottled water on every floor
- Friendly cleaning staff/maids - always greeting you, you can tell they work hard
- Bed was comfy
-
Cons:
- Small room, the carpets looked dirty, no view
- Only 1 elevator working to service 30+ floors. You can imagine the incredibly long waits
- No fridge in room, this is the first hotel where I have experienced this

Rip Off in Chicago
Reviewed 7 days ago

We came to River Hotel after an 8 hours journey from Minneapolis. We made our reservation through Bookings.com. When we attempted to check in we were told that one of our room reservations was missing. After a long discussion we were able to convince the staff that the reservation did exist and was already paid for. When we took our rooms we were shocked to see that we could not see outside--that is how dirty the windows were. One of the rooms had a toilet left with excrement residues. The coffee machine was broken. The heating did not function. When we complained and finally decided to call Bookings.com, we were given the option of 'take it or leave it!' Bookings attempted to redirect us to another hotel some one hour outside of Chicago at a neighborhood called Garfield Park. The taxi driver refused to take us there complaining that there were '26 shootings in the last four days' in the area--obviously Bookings had no idea or control of the situation. It was all formula talk on the phone but no real results. We were stuck in extremely small rooms with dirty rooms and windows. The breakfast consisted of a choice between M&Ms or Granola bars... The only advantage of this hotel is its location. But then again there are so many other hotels near it in the same location. So if you can, evade this venue. And definitely do not trust Bookings.com. I uploaded some of the photos of the venue on their web site and to this date they will not publish it for their customers to see!