What We Love
- Even the smallest rooms include a mini fridge and microwave, plus a well-stocked mini-bar
- Hideaway rooftop bar with romantic nooks for public canoodling over craft cocktails
- Morning-after indulgences courtesy of destination donut maker Glazed & Infused
What To Know
- The 18th-floor bar is popular, and the elevator that goes there can be pokey
- You'll hear some street noise in lower floor rooms
- The two computers in the business center are located in a public hallway
- Free WiFi
- Parking On Site
- Room Service
A classic, with great bones, minimally accessorized. Constructed in 1926 as an apartment building, the Raffaello has aged gracefully, its soaring arched windows and ornate chandelier lending vintage charm in the lobby. The hotel cultivates small gestures, lodging an intimate donut shop in a lobby nook, lining guestroom hallways in black and white photography of Chicago landmarks, and bracketing the fireplace in the library-look rooftop bar in cozy tufted banquettes.
Bed and Bath
Beige color schemes are a bit bland, but bedroom layouts inspire residential repose beginning with your very own mini kitchen, complete with a Keurig coffee machine, cocktail shaker, mini fridge and full-size microwave, plus microwave popcorn and half-size bottles of Patron tequila and Coppola merlot in the mini bar. The ample desk means business, and the bathrooms feature updated fixtures including a rainforest shower head and amenities from GUYandGIRL.
The intimate street-level restaurant Pelago Ristorante serves contemporary Italian fare to linger over at linen-deck tables. Cozy up to the fireplace at the speakeasy-inspired Drumbar on the 18th floor, or step out onto the terrace for a look at the neighboring John Hancock Center (in fair weather) while sipping a Scotch. You can work it off in a small but well-equipped gym, though indulgence – in the way of maple bacon Long Johns at donut boutique Glazed & Infused – is more compelling.
In the Area
Michigan Avenue’s shopping-centric Magnificent Mile lies just a block west of the hotel in a neighborhood full of luxury options, from the Ritz Carlton to Ralph Lauren. The John Hancock Center next door houses the popular observatory 360 Chicago on the 94th floor. Its new Tilt installation features a glass chamber that tilts thrill-seekers out over the street for a face-down view from 1,000 feet. Recover at The Signature Lounge on the 96th floor, where you’ll overpay for cocktails and be rewarded with great views. Nearby, the Museum of Contemporary Art Chicago lands inspiring exhibitions. In the historic Water Tower Water Works building, Lookingglass Theatre stages innovative, often company-written shows with funky family appeal.
How to Get There
I wish I'd been told that these rooms are ill-equipped to host you for anything other than sleeping. Very bare-bones. The hotel is not expensive, but I would have booked elsewhere had I known that this hotel doesn't supply basic amenities.
The suites here are massive. Extremely large bedroom, living area and bathroom. Asked for a room with a view and received it! 17th floor corner room, excellent view of Lake Michigan and Hancock Center. The room is clean, updated and modern. Bathroom is awesome. Only downside is no coffee make in the room. Living area has a sofa, two chairs, desk area with a chair, large tv and cabinet area, wet bar with granite countertops and a little dining table. Bedroom has another two occasional chair and ottoman, the bed, another large tv. I’m pretty sure I’ve lived in smaller apartments. And the location is outstanding. Wasn’t certain about staying in a smaller boutique hotel, but I love it. Staff is very friendly.
So glad we picked this hotel. From the moment we arrived and the bell boy greeted us by carrying our bags through to the day we left we had such a great experience. The location was spot on, very central. Loved the fact it was fully non smoking with no horrible lingering smells of smoking anywhere. It was impeccably clean. The room was spacious with a very comfortable bed. Highly recommend breakfast at Wildberry just two minutes walk away, we ended up eating there for the whole 5 days. Wish we could have tried the rooftop Drum bar but we ran out of time !
Be careful when paying the incidental fee. I checked in February 9th to the 10th, 2019 & have yet to get my Incidental Fee returned. I've been battling with my Bank & this Hotel for weeks. Wayne who is the property owner thinks he & his staff is doing me a favor by researching this. I reminded Wayne that I am the customer & I am doing him a favor by patronizing his business. He did not agree. They are so unprofessional that I was drawn into their in-house battles. Earlean the Front Desk manager told me via phone that she would be having a meeting with Wayne & Mary the accounting person. When I spoke to Mary she denied ever having the meeting. Mary is not cooperative & not very helpful. This is a good way to divert from the issue at hand which has not been resolved yet. Thus I am waiting for these people to do the right thing.
Overall, this place was good. I would definitely stay here again, but there were some things to note. I don't know if it was simply an oversight or if all of the rooms were like this. First of all, I never did find any ice machines or vending machines. There were no hotel guides in the room that explained where you could find things like that. In our room, there was only a book about Chicago. There was no pen or paper, no washcloths (hand towels and bath towels only), there was coffee supplies and a single serve machine, but no coffee. When we arrived, we noticed the window was open (a little dicey considering we were on the 15th floor). We later discovered that it was most likely open because the thermostat was broken. It was set on 50, but the actual temperature was more like 80. There was no lock on the bathroom door, which most people probably don't care about, and the shower is only half covered by glass. Again, some people may not care about this, I'm just letting others know, just in case they are a little more modest. The mattresses were fairly firm, so if you have a bad back, be prepared. All in all, I would stay in this hotel again, its a great location, and let's get real...you're not staying in a hotel on the Magnificent Mile to sit in a hotel room all day! The staff was super friendly and was very accommodating and took care of concerns right away and the hotel itself has a lot of old charm.