4.0
Very Good 9946 Reviews
Jetsetter Approved
This Hotel meets our standards
This hotel meets our standards, but we haven't stayed yet

Amenities

  •  Bar
  •  Gym
  •  Handicap-accessible
  •  Parking On Site
  •  Pet-friendly
  •  Pool
  •  Restaurant
  •  Spa
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Lobby hall station flooring tourist attraction ballroom platform subway

Overview

Location

With a stay at The Palmer House Hilton, you’ll be centrally located in Chicago, steps from Bank of America Theatre and Haskell Building. This 4-star hotel is close to Art Institute of Chicago and Millennium Park.

Rooms

Make yourself at home in one of the 1641 air-conditioned guestrooms. Your room comes with a pillowtop bed. Cable programming and video-game consoles are provided for your entertainment, while wireless Internet access (surcharge) keeps you connected. Bathrooms have shower/tub combinations and hair dryers.

Spa, Wellness & Premium Amenities

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You can take advantage of recreational amenities such as a health club, an indoor pool, and a spa tub. Additional features include wireless Internet access (surcharge), concierge services, and gift shops/newsstands.

Food & Drink

Enjoy a meal at a restaurant, or stay in and take advantage of the hotel’s room service (during limited hours). Quench your thirst with your favorite drink at a bar/lounge.

Business & Travel Amenities

Featured amenities include a business center, limo/town car service, and express check-in. Planning an event in Chicago? This hotel has facilities measuring 110000 square feet (10219 square meters), including conference space. A roundtrip airport shuttle is provided for a surcharge at scheduled times, and self parking (subject to charges) is available onsite.

How to Get There

Palmer House a Hilton Hotel
17 E Monroe St
Chicago, IL 60603 United States

Reviews

4.0 Very Good 9946 Reviews
Great location, okay service and cleanliness
Reviewed 1 day ago

The hotel is in a great location and is convenient to trains to and from Midway and O'hare airports. There is also lots to do in the area. Room was small, amenities good, staff friendly but not efficient. Overall experience was good.

Beautiful Reception
Reviewed 1 day ago

My husband and I spent two nights at the Palmer house. Upon walking in we were greeted by the most beautiful and huge lobby area. Very grand and very impressive ceilings. The lifts are a bit confusing and slow to come down. Our bedroom was a good size and clean. Concierge was helpful and knowledgeable. Unfortunately I became ill and the hotel staff directed us to a medical centre and allowed us a late check-out. I think the hotel was probably The place to stay in Chicago years ago and needs a bit of modernising in the bedrooms and bathrooms which were average, not matching the beautiful lobby. I would however go back as the location is perfect to explore the city centre.

Lovely People/Lovely Place
Reviewed 2 days ago

Jeana, our check-in person, went out of her way to make sure we had a great experience. We felt like we were part of the history. Love the short walk to the art institute. Plus, did you know the Palmer House is the birthplace of the BROWNIE and you can still get one (original recipe) here.

Perfect location ... and classy/gorgeous .. great rooms.. reasonable $$
Reviewed 2 days ago

If your going to the theater, a real brief walk . Good restaurants nearby. And WOW what a lobby. We were delighted with our stay. The staff was present, helpful, and not stuffy. I was surprised at the size of our room ( although the bathroom was small), and the value for the dollar.

Very historic and nice hotel
Reviewed 2 days ago

The hotel is historic and nicely located in downtown Chicago. Although old, it has been renovated many times. The front desk tend to be busy and staff not so accommodating except for the Asian/Filipino guy. The rooms are clean and the bed and pillows so soft and relaxing. Had a lot of good nights sleep. The lobby is awesome and big. The breakfast was complete with cold and hot choices. The staff there were very nice and accommodating to your needs. The concierge was great in helping our requests.

I could have given given a higher rating except for the front desk overcharging us for the parking. First we were charged for 3 days then when we complained they only lowered the fee to two days for whatever reason they had. We parked our rented car only from 10pm to 8am only and we were charge a 2 day fee of 92 dollars. It would have been a lot cheaper if we availed of the overnight valet on a much cheaper price. So disappointing. But all in all a good stay.