Omni Chicago Hotel
What We Love
- Located near Chicago’s shopping mecca, the Magnificent Mile
- Warm, intimate vibe
- All-suite accommodations
- Friendly, down-to-earth staff
- Many of Chicago’s cultural institutions are within walking distance
- Rooms are quiet despite the busy location
What To Know
- Well suited to business types and families
- Spa menu is varied, but there’s only one treatment room; it’s better to spring for an in-room treatment
- The fitness center isn't large but has all the basic equipment
- The lobby was renovated in 2010
- WiFi costs an extra fee per day
- Handicap Accessible
- Parking On Site
Walking into the Omni from bustling Michigan Avenue, you’re greeted so warmly by the down-to-earth staff that you’ll instantly forget the Windy City’s chilly temperatures. The lighting is soft, and the lobby, with its dark wood and gold accents, is tasteful and simple.
All of the 347 guest rooms are suites with spacious marble bathrooms and elegant parlors separated from the bedrooms by French doors. The polished woods and earthy tones–olive and cream, chocolate and moss–lend a coziness to the design.
Depending on your idea of relaxation, hit the well-equipped fitness center or the year-round indoor pool, which is flanked by lounge chairs, pool toys for the kids and an adjacent fifth-floor balcony that opens to a wide view of Michigan Avenue. Back in your room, order up the moisturizing orange blossom scrub and massage or make use of the free in-room Get Fit Kit, with its dumbbells, floor mat and stretch cords.
Most of the hotel is quiet, but the 676 Restaurant & Bar pumps in upbeat music and has friendly bartenders mixing up cocktails inspired by different areas of Chicago, including the “18th and Pilsen” pomegranate margarita, named after one of city’s up-and-coming art neighborhoods. Taste your way through the drink menu, then explore the areas that inspired them. The hotel’s location just off the Magnificent Mile makes it the ideal homebase for neighborhood explorations.
How to Get There
Beautiful hotel with two room suites. Only steps away from the magnificent mile shopping district down Michigan ave. The best thing about the hotel that made me book the room in the first place was I could bring my small dog. Didn't want to leave my 6 month old puppy at home and this was one of the few hotels that allowed small dogs (not big ones). There is an extra charge but I think it was only $100 for the weekend and I would have paid much more for a sitter.
There is a nice bar/restaurant located in the hotel with a good draft beer list. The valet team were very nice and always helpful. I'd definitely go back and stay here again.
Great Hotel and great service. Rooms are very large.
However, the manner in which they Hotel implements technology is a little interesting. The TV in the bedroom is, or at least in the room I had set to the side of the room, and not on a swivel. Little let down for this hotel.
In addition, it seemed as if they were trying to hide the electrical shade controls as they were difficult to find behind a lamp. Same for the electrical outlet near the bed which 99 percent of persons would use to charge a phone while sleeping. They hide the outlets which are mounted to the night stand but blocked by the mattress, which was of a very low quality.
Whenever possible, we stay at Omni Hotels. We always appreciate the spacious rooms and friendly staff. The rooms are always comfortable and well appointed. The location of the Omni Chicago is perfect for sightseeing or shopping.
This was our first trip to Chicago. Two moms with our 11 year old daughters to see Hamilton and a little site seeing. The staff here were wonderful. The door gentlemen went above and beyond and you could tell that they remembered us during out time their. They helped everyone get in and out of their cabs/ubers/lifts and kept the car and pedestrian traffic running smoothly. They answered any and all questions. We were there for 3 nights and 4 days. It was a nice start and ending to our days to be greeted by them.
Do NOT stay at this hotel if you have a big group. The staff does not know how to efficiently host large groups. They had terrible attitudes when our group had to check in our bags. They gave us tons of tickets for our bags and then failed to return all of our bags to us in a timely and efficient manner. They eventually had us go into the room to find and grab our bags because their system was horrible. In addition, checking into our rooms was a long and painful process that I’ve never had to experience at any hotel where I was apart of a large group. Overall, the staff was under prepared for large groups and has a terrible attitude when they have to accommodate.