Millennium Knickerbocker Chicago
- Free WiFi
- Handicap Accessible
- Parking On Site
With a stay at Millennium Knickerbocker Chicago, you’ll be centrally located in Chicago, steps from John Hancock Center and minutes from Water Tower Place. This 4-star hotel is close to Millennium Park and Art Institute of Chicago.
Make yourself at home in one of the 306 air-conditioned rooms featuring minibars. Your pillowtop bed comes with down comforters and Egyptian cotton sheets. Wireless Internet access (surcharge) keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers.
Spa, Wellness & Premium Amenities
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless Internet access and concierge services. Additional features at this hotel include wedding services, a television in a common area, and discounted use of a nearby fitness facility.
Food & Drink
You can enjoy a meal at a restaurant serving the guests of Millennium Knickerbocker Chicago, or find a snack in a coffee shop/café. Quench your thirst with your favorite drink at a bar/lounge.
Business & Travel Amenities
Featured amenities include a business center, express check-in, and express check-out.
How to Get There
I had contacted hotel prior to going and requested a nice room as we had a double celebration whilst there. What seemed like a positive reply was received. On arrival we were allocated a room. Whilst it was functional it was small and tired. There was no literature in room about hotel facilities including tv or Wi-Fi. No information had been given at all at check in not even what floor the room was on. In feed back to Expedia I stated these facts and betel replied that they were ‘mediating direct’ with me. That was a lie no communication took place at all.
The hotel is in a great location for all amenities and the waterfront. It was disappointing that it was let down.
I stayed at this hotel for 2 nights in August and loved how close it is to Michigan Ave for restaurants and shopping. It's just a short walk to Rush Street and River North.
The rooms are spacious, the beds are very comfortable, and it's a short walk to the Signature Room for drinks. Don't miss a chance to see the view from the Signature Room!
My stay was good until my room door was left open. I reported it to the manager. I was told I would receive a call at the end of the day to let me know the outcome of the investigation. I did not receive the call, as promised. When I called the next day for a status update, the same General Manager was very rude, unprofessional and did not seem to be concerned with my complaint. He went so far as to ask me “why I was calling back and what was it that I wanted?” He even told me that “I wasn’t getting anything from him,” even though I had not asked for anything other than a status update. When I told him that I was going to write a review and report it to Corp. his response was “write whatever you want.” I’m appalled at the unprofessional and rude behavior exhibited by a Manager. Fortunately nothing was taken from my room, but it could have easily happened. I was attempting to let them know of the incident to prevent something unforeseen or unfortunate happening in the future- to no avail from the manager.