LondonHouse Chicago, Curio Collection by Hilton
What We Love
- The Chromecast-equipped TVs, so you can Netflix and chill
- The three-story rooftop bar is one of the hottest spots in town
- You can text the staff with requests
- The gym is open 24 hours
What To Know
- Be careful not to sleep in—late checkout can cost $100
- Request a river view room on a high floor for dynamite views
- Valet parking is pricey
- Check-in isn’t until 4 p.m.
- Free WiFi
- Parking On Site
Part of the Hilton Hotels’ “Curio Collection,” this massive hotel (22 stories high with 452 rooms and suites) is not boutique in any sense of the word—bathrooms are ultra-spacious, and the rooftop bar takes up three stories—but its impressive eye for design leaves other giant hotels in the dust. Formerly the London Guarantee & Accident Building, a landmark edifice from the 1920s, the creation of LondonHouse (and the addition of a new all-glass building next door) turned this space into a super modern spot that is one of the hottest new hotels in Chicago. Rooms, outfitted in dark wood that offsets the bright white beds (including monogrammed duvet covers), come with Nespresso machines and 55-inch TVs and have workstations big enough to actually accomplish something. The second-floor lobby is enormous and a fabulous place to relax (the armchairs that curve over your head are particularly cool), while the lobby bar has floor-to-ceiling windows that light up the entire space.
In the Area
LondonHouse sits by the DuSable Bridge, with a fabulous position on East Upper Wacker Drive and just over the water from the southern point of the Magnificent Mile. The lakefront is less than a mile to the east, with the running and biking paths of North Lake Shore Dive easily reached on foot. A stroll north brings you to the fabulous Museum of Contemporary Art, while heading in the other direction takes you to the Art Institute by way of the wonderful Millennium Park, whose displays of public art and ambitious design have garnered international praise (fuel up with the city’s best pancakes at the nearby Wildberry Café before a day of park explorations). If you want to give your feet a break, there are a handful of subway stops within minutes of the hotel.
How to Get There
I never write reviews but the level of service I received at this hotel was spectacular! All the employees were friendly and always asking to assist.
Suzanne Saylor -Assistant Front Office Manger is a true value to this hotel. When I checked in she took care of me from the beginning to the end of my stay. She not only ensured I had a nice room, she sent me this fabulous bottle of wine which happens to be my favorite. She is very detail oriented and you are lucky to have her managing your front office.
I appreciate the service your hotel provides to their gold members
THANKS AGAIN SUZANNE!
The London House is in a fantastic downtown location on the river. We arrived around 11am and there was no problem checking in as our room was ready. The bellmen are very friendly and helpful as were all the staff we interacted with. Our room had a very smart layout and was not the usual one rectangle room. Bathroom was a good size with a grab bar in the shower. There were posh bathrobes from Frette, along with a mini fridge and Nescafe machine. No minibar which was just fine by me. Hallways were quiet. We plan to return. Also, no visit is complete without a visit to the outdoor rooftop open all year round.In nice weather it functions as a bar, at other times it's a place you can go for an urban picnic or photo opps. DON'T MISS IT.
Best Hilton property! I arrived late after midnight and was welcomed by Grace at the front desk who upgraded me free of charge to a river view. It was very nice to be greeted with such joy after driving for hours and was delayed due to the snow. Next afternoon I came back and was greeted by Trevor who provided me with great restaurants around the area. We went to Emiril Loop which is walking distance and have good cheese curds and Irish food. The roof top restaurant had pricy drinks, but the view made up for the price. If you are a Hilton Gold member they give you free water and breakfast when you arrive. Definitely worth the experience, amazing front desk staff, housekeeping and location.
I have traveled through Chicago on many occasions for work but have never had the opportunity to really spend sometime looking around this great city. My Girlfriend and I spent weeks looking at various hotels in the area that we wanted to stay and after slowly dwindling the number of hotels down we found ourselves left with just two. I'm originally from England so "London House" in pure name won the battle.
First the facts! It's location is quite simply perfect. You are 10 - 15 minutes walk from so many amazing things to see and do and even after that you are a short 10 cab ride from everything else you could possibly want to see or do. The hotel as a whole is very clean and presentable. The door staff as you arrive set the stage for the pleasant experience that you are going to have throughout your stay.
We arrived at 9pm at night and found a friendly and efficient front desk person who offered us a discounted upgrade which sadly we were unable to take advantage of. However the process of checking in was very quick and smooth. Gotta love that smile!
Upon getting into the room I noticed that we didn't have a safe in the room. As I travel with a lot of camera equipment a safe is a priority for me. After a phone call down to the front desk a friendly gentlemen arrived at our door less than twenty minutes later with a safe in tow. Just a couple of minutes later he was leaving the room with a friendly smile job done.
One of the highlights of the stay for us was "Mark" the bellman. Mark was always a friendly guy to chat with while waiting for a cab or my girlfriend to come downstairs. He offered some great advise on places to eat and even on our last day helped us arrange for a car to the airport. He and all the bell staff were quite simply on point.
I travel a fair amount for work and I've seen some of the best hotels at their worst moments but I can't honestly say I didn't have a single bad thing happen throughout my stay here. I can not recommend this hotel experience more to anyone coming to Chicago. Chicago is the cupcake but London House makes for the perfect icing on the package.
P.S. Do not forget to check out the roof top patio for some awesome views and those ever important Instagram/Facebook pics
P.P.S We are hoping to return to Chicago in February 2019 for another week and if we do, and can afford it, we will definitely be staying back at this wonderful hotel.
Abel Rodriguez was a lot of help and was very greeting! Love the Room selected for my stay! The city view was gorgeous and the room was very accominated to our needs! Valet parking was very help for my stay as well!