Kimpton Hotel Palomar Chicago
What We Love
- Nightly lobby wine hour from 5 – 6 p.m.
- Indoor rooftop pool on the 17th floor is open year-round
- Inspired cocktails and food at Sable Kitchen
- Personal concierge service available
What To Know
- Valet park for $58 per day; hybrid cars receive a 25 percent discount
- Register for Kimpton’s Karma Rewards program to access free WiFi
- Sable Kitchen typically requires reservations
- Heavy street traffic in River North on weekend nights; the neighborhood fills up with diners and drinkers
- Handicap Accessible
- Parking On Site
- Room Service
Opened in March 2010, this Palomar is a fine-tuned balance of sleek, urban and comfortable. Designer Orlando Diaz-Azcuy drew inspiration from River North’s gallery district (which has the largest concentration of galleries in the U.S. outside Manhattan). Modern interpretations of historic art can be found everywhere, from classic Greek busts in the lobby to canvas images of Chicago’s world’s fair.
Bed & Bath
The 261 airy rooms feel serene with creamy neutrals punctuated with pops of crimson and icy blue quilts. Floor-to-ceiling windows invite in city views, which you can take in from your pillowy bed or perhaps from the free yoga mats offered free of charge in each room. We love the water pressure in the showers and the fragrant Etros bath products.
Sable Kitchen & Bar is a smart spot for cocktails and appetizers or a full meal before a night out, but be sure to make reservations; it gets packed, even on weeknights. Start with one of all-star mixologist Mike Ryan’s old-school drinks, which feature rare liquors and housemade syrups and bitters (think Old Heaven Hill whiskey, fig garam masala syrup and Angostura bitters). Chef Heather Terhune’s menu includes a rich cauliflower gratin with taleggio and truffle oil, pretzel-crusted fried calamari, and a flatbread with duck confit, caramelized fennel, dried cherries and thyme.
In the Area
Immerse yourself in the neighborhood’s art scene with a stroll down Superior Street between Wells and Orleans. After checking out the contemporary scene, head to the downtown Art Institute to see famous works including American Gothic by Grant Wood and Edward Hopper’s Nighthawks. Rent a bike (or a Segway) and roll through the lakefront, past the Chicago River, across the Navy Pier and around some of the city’s famed neighborhoods. Don’t miss the laughs at the world famous Second City, where such luminaries as Dan Aykroyd, Steve Carell and Tina Fey have performed. For high-end designer wares, look no further than Ikram and Blake (212 West Chicago Avenue).
How to Get There
So let me start with the good stuff. The staff made everyone feel like a VIP. I was impressed at how friendly everyone was to their guests and it seemed genuine. We felt welcome immediately upon check in.
The location is superb and the room (a junior suite) was well appointed and bed comfortable.
Because we have had an issue in the past with bed begs at another high end hotel in Chicago, we immediately check the bed before unpacking. Bed looked fine.
Because we were there for the Chicago marathon, we turned in early so my husband who was running could get a good nights sleep. As I got into bed, the top comforter was full of black spots. I could not tell if it was bed bug spots you commonly see when they’re present, or if it was dirt. Either way, I was horrified!
Housekeeping came in, apologized profusely and changed the linens. T was incredibly awkward for us being in there waiting for them to do tho. They offered no excuses and admitted it was unacceptable. The linens clearly had not been washed. Totally disgusting.
So this whole ordeal took about an hour and my husband who just needed to get to sleep for his run the next morning had to sit there for an hour during the process.
I still don’t know what was on the sheets but now we have to watch diligently at home to make sure if it was evidence of a bug that we didn’t take one home. Chicago is known to have a huge bed bug problem and in all our travels, the only time we ever had a problem is during local stays at other properties.
The manager provided
a satisfactory remedy to the problem and handled it professionally.
If this didn’t happen, I would have happily given a five star recommendation. Their saving grace was how they handled the problem to my satisfaction.
I would recommend this property but be sure to check your linens and speak up immediately if you have a problem and work with the hotel to rectify the problem.
We had appetizers at their bar/restaurant Sable and a few post run cocktails. All great!
I was a little taken aback their restaurant didn’t have more pasta items on their menu for the marathon runners the night before. If they had, we would have dined with them. Maybe next year they’ll add something to their menu for this international event where people carb load the night before. I’m still stumped they didn’t have anything when everyone else in the city seemed to.
We loved our stay at Palomar! Perfect location for a weekend in the city, close to all the fun stuff, easy walking and short taxi/uber everywhere else. Great room with great views of the city, one of the few places with an indoor pool and staff was very pleasant and accommodating
The Kimpton Palomar is located just blocks from both Miracle Mile shopping and the River, putting us within walking distance of many attractions. We were in Chicago for a family wedding over a 3 day period and our group had reserved several rooms. We were impressed by the flexibility and friendliness of the staff and service was excellent considering last-minute changes required for some in our parties. The front desk is quick to answer your call and they will quickly attend to special requests, such as making photocopies within minutes. The early-evening wine hour is also a nice touch. We stayed in a king suite and enjoyed the spaciousness of the room. This hotel is "pet friendly," yet - as we are not pet owners - we found the rooms carefully and thoroughly cleaned day-after-day. The minibar is well-stocked and IHG frequent-stay members often get a $10 minibar credit. This hotel is a great choice for those looking for a great location, in Chicago with a large (multi-room) group, and/or traveling with pets.