90%
Members Recommend
4.0
Very Good 8687 Reviews
Jetsetter Verified
This Hotel meets our standards
Our editors have been here and it has met our standards

What We Love

  • Location near the Magnificent Mile, Millennium Park and more
  • Stetsons Modern Steak + Sushi restaurant and its Wine Spectator award-winning list of vintages
  • Sipping cocktails with a panoramic cityscape in view

What To Know

  • A $168 million renovation was completed in April 2013
  • More than 2,000 guestrooms; best suited for business travelers, couples or friends traveling together
  • Valet parking is $63 per day

Amenities

  •  Bar
  •  Free WiFi
  •  Gym
  •  Handicap Accessible
  •  Parking On Site
  •  Pool
  •  Restaurant
  •  Room Service
  •  Spa
Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.
Bar Dining Drink Eat Luxury Romantic restaurant convention center cafeteria Lobby function hall auditorium food court café

Overview

Business casual downtown digs near the Magnificent Mile, the River Walk and Millennium Park

The Look

With a prime location in the heart of the Magnificent Mile, the Hyatt Regency Chicago puts travelers in proximity to the River Walk, Millennium Park and some of the city’s best museums and shopping. Fresh off a $168 million renovation, the look is business casual, fitting as the 36-story hotel attracts lots of conventions and biz-types. Expect clean lines and a muted palette of beige and sand with pops of orange.

Bed & Bath

The 2,019 guestrooms received a face-lift adding contemporary style with earthy color schemes plus modern touches like 37-inch flat-screen plasma TVs, upgraded bath amenities and iHome docking stations. Guestrooms start at a modest 320 square feet, and many offer skyline or Lake Michigan views.

Beyond

Sustainable seafood, organic produce and thoughtfully sourced beef are on the menu at Stetsons Modern Steak + Sushi. The more casual American Craft Kitchen & Bar offers comfort fare, like ahi tuna melts, meatloaf and buttermilk fried chicken along with daily blue plate specials like tuna casserole and Sloppy Joe. After dinner, head to BIG Bar for a huge selection of beer and cocktails as well as 26 flat screens to watch sporting events.

How to Get There

Hyatt Regency Chicago
151 East Wacker Dr
Chicago, IL 60601 United States

Reviews

4.0 Very Good 8687 Reviews
A mix of good and average but excellent location
Reviewed 5 hours ago

My partner had a conference here, hence why we stayed. I normally prefer small quirky places so this is definitely not that. However, the hotel is in a fantastic location - close to most things so I was able to walk everywhere.
The room was very good - large, mostly quiet, clean and comfortable with a king size bed. The wi-fi was excellent. However, we missed out on a good view that others have talked about - we had buildings opposite us so had to keep the curtains closed most of the time. Disappointing for me as I am a keen photographer.
The room has a safe, iron and ironing board and large TV. There is a laundry service.
Things I weren't so happy with were the terrible tasting coffee for the in-room coffee machine (also only paper cups provided); no recycling bin (though I read afterwards that housekeeping separates these items - I do hope this is the case); minibar with no room for your own items - don't remove anything from the fridge or you will be charged (however, I have since been told you can ask for a fridge if you have personal items); I asked to borrow an umbrella from reception and was told by the grumpy lady that there would be a $50 charge if the tatty old umbrella wasn't returned. And finally, housekeeping changed our sheets and towels after our first night even though a note says they will only be changed after three nights. So after that, we put out the sign on the door to not disturb some days.
Check-in and check-out were excellent. And there is a market downstairs and a slightly expensive cafe/restaurant/bar which has very good coffee.

Excellent Location
Reviewed 9 hours ago

Visited this hotel for a conference. The proximity to all of the major things you want to see is excellent. Upscale hotel with modern dining options, a 24 hour market, great meeting space and awesome views of the city. The staff is professional and friendly. Only a couple of heads up things...the check in/front desk is up an escalator...it can be a little tricky if you have a ton of luggage or little ones in tow. The second thing is the parking is a little steep!!! Last heads up, the fully stocked snacks and mini fridge are sensor activated...if you pick them up, you bought them. Great room, comfy bed and spectacular views. Go for it...you won't be disappointed. (Pic is view from 6th floor...floor to ceiling windows)

Deceptive
Reviewed 10 hours ago

I paid for two queens, asked at check-in to confirm it was queens, was given two doubles. Next day I complained, they gave me a new room, it also had two doubles. Finally, third room had queens. Pain in the butt, waste of time away from my event to resolve, no change in my rate for having the lesser room. Also, pee-stains on toilet seats.

Great Stay
Reviewed 10 hours ago

Great hotel that has very friendly and knowledgeable staff. Very convenient location. The view overlooking the river was awesome. The room was very nice and spacious. I slept like a rock. The lounge had a great fireplace as well.

Great experience for the price!
Reviewed 23 hours ago

Stayed june 2019 for 3 nights. Thur-Sun. This hotel is great. Not a high end luxury hotel, but definitely nice. Best hotel I could find for the price. Customer Service best I’ve had at this type of hotel. Everyone from front desk, to doorman, to housekeeping, to waitstaff, to bartenders were friendly, helpful, positive, responsive, attentive. Hotel was clean. Room was HUGE. (We upgraded to a larger room). Beds comfy. We included breakfast each day in our room fee ($10/person). Big full buffet breakfast. Great! Where else can you get a full breakfast in chicago for $10/day? Bar drinks were delicious.
We were on 10th floor. I never once heard the “loud train sound” others have mentioned in their reviews. Hotel was quiet in hallways - lobby always bustling, but rarely even saw guests in halls.
Close (5-7min walk) to state/Lake L stop. Very close to a few bus stops. This made using public transport very easy and convenient. Walking distance to Millennium Park and Mich Ave. if you must, it’s a 30min walk to soldier field/museum campus. (But buses run too) I would def. stay here again.