87%
Members Recommend
4.0
Very Good 693 Reviews
Jetsetter Verified
This Hotel meets our standards
Our editors have been here and it has met our standards

What We Love

  • Jetsetter 2014 Best of the Best Finalist: Best for Foodies
  • Sophisticated style that makes for an elegant vibe
  • Jean-Georges Vongerichten–crafted menu at the historic Pump Room
  • Free bikes are available for use to explore the city

What To Know

  • Free WiFi
  • The Pump Room and Library Bar are evening scenes
  • Expect to wait a bit for a drink at the busy Library Bar
  • The property was renovated and re-branded in October 2011

Amenities

  •  Bar
  •  Free WiFi
  •  Gym
  •  Handicap Accessible
  •  Parking On Site
  •  Pet-friendly
  •  Restaurant
  •  Room Service
Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.
Boutique Historic Hotels Lobby Architecture hall tourist attraction home mansion art gallery living room ballroom

Overview

A streamlined, sophisticated reno of a Neo-Georgian Gold Coast landmark by boutique hotel veteran Ian Schrager

The Look

In a 1926 landmark building in Chicago’s Gold Coast neighborhood, the first outpost of Ian Schrager’s PUBLIC brand bears the hotelier’s perfectionist signature at every turn, from the custom-designed lighting to the “no-color” palette. The posh lobby of the PUBLIC Chicago makes an immediate impression. A giant clock with a backward-moving hand ticks softly behind the front desk, bellhops dressed in vest/tie/jeans/sneakers getups move through the Art Deco–inspired doors, and Mac computers rest on a table beneath archways and rectangular columns. It’s a lively introduction to this elegant hotel.

Bed & Bath

The 285 guestrooms evoke a minimalist glamour, thanks to a palette of black, taupe and white, and luxe details like glass hurricanes, coffee table books and sheepskin throws. There are also local touches like framed black-and-white photos by Jean-Baptiste Mondino and curated postcards of iconic Chicago jazz musicians, which hint at the building’s past as a celebrity hot spot. The sleek style transfers into big bathrooms, with Thassos mosiac tile floors and custom Corian sinks and soaking tubs.

Beyond

The historic Pump Room — onetime host to the likes of Marilyn Monroe and Frank Sinatra — draws a lively crowd for its reimagined, ultra-chic interiors and Jean-Georges Vongerichten-crafted menu. The space is outfitted with leather booths and glowing earth-toned orbs that hang from the ceiling; the lighting is dim, but the energy is high. The reasonably priced menu features dishes like Lake Superior whitefish with chilies, red bliss potatoes and spinach. If you failed to make reservations, you’ll have to pass a long wait at the Library Bar. It’s an utter joy thanks to leather couches big enough to seat 10 and pisco cocktails made with rosemary, grapefruit juice and house-made grenadine.

In the Area

The downtown Art Institute houses famous works like American Gothic by Grant Wood and Edward Hopper’s Nighthawks. Nearby, the Tavern on Rush serves such steakhouse fare as bone-in filet mignon and New York strip. Oak Street, a half-mile to the south, is lined with high-end boutiques including Barneys New York, Hermès and Prada. Only a stone’s throw from the hotel, the 3rd Coast Café & Wine Bar has a laid-back vibe and a wall of wide-ranging wine options.

How to Get There

Ambassador Chicago
1301 N State Pkwy
Chicago, IL 60610 United States

Reviews

4.0 Very Good 693 Reviews
Decent hotel but absolutely not a 4 star one
Reviewed 7 days ago

So its a decent place, great location and all, but definitely not a four star hotel. I stay in hotels very frequently and I will say that room wise, this is a 3 star at best.

The rooms aren't great, bathrooms are okay - no ventilation in my bathroom, or even lock on the door. A few of the amenities, comfort and additions of your typical 4+ star hotels are not present here.

In short, its a decent place, but if you're going for the comfort of a 4 star, this is not the place to go to

Terrible Customer Service
Reviewed 2 weeks ago

Just had a terrrible experience with the reservation line. Reservationist could not get my name or information right. If this service can get it right, what does it say about the rest of the hotel. Going to another location.

Great Location!
Reviewed 2 weeks ago

The location of this hotel is absolutely stunning! It's a serene and absolutely clean locality, with Lake Michigan at a stone's throw. Convenient to get taxis there. It's an old, but well maintained building. Rooms are moderate in size, but comfortable. Would like to stay there again!

My new favorite hotel!
Reviewed 2 weeks ago

We had superb service. Every single person we saw went out of his/her way to help. Check-in was quick and efficient. I didn't like the room we were first given, asked about options, and we were upgraded to a huge suite. Very comfy bed. Several lovely coffee table books in the room on Chicago architecture and photography. The building is older, gracious architecture, and nice lounges for sitting. Love the location, blocks from both the lake and good restaurants, Divvy bikes close or they have ones you can use for a couple hours. Thanks Maria, René, Reyna and all the other nice people whose names I don't know!

No wait staff
Reviewed 2 weeks ago

I came to have breakfast with my daughter. We were ignored for 10 min. Then we looked in the other room. There was one person helping there but it was only for vouchers. So he said there is a buffet behind the bar and you have to check in with the bartender. Bartender gave us a menu and we sat for 10 more minutes and left. Zero waitstaff.