Ace Hotel Chicago
What We Love
- The old-school photobooth, perfect for commemorating your visit
- The hooded bathrobes made of sweatshirt material—ideal for a Chicago winter
- Late-night snacking from the minibar, well-stocked with locally made charcuterie, Veruca Chocolates, and even gin from Chicago’s Koval distillery
What To Know
- Music at the rooftop bar can get loud in the evenings
- Request a skyline room for fabulous views
- Locals come to work in the lobby lounge; pull up a chair at a communal table and join them
- Free WiFi
A fantastic addition to the Chicago hotel scene, the Ace has set itself up in the chic West Loop neighborhood, where guests can look out the windows and see Google’s Midwest headquarters along with some of the city’s most raved-about bars. Ace Hotels has built a well-deserved rep for the coolest rooms around, with guest rooms that feel more like your hippest friend’s apartment than what might be expected of a chain hotel. The Chicago property is no exception, leaning heavily on the modernist look the city is known for: think wooden desks, a touch of Formica, rough-hewn ceilings, Bluetooth speakers, Rudy toiletries and Pearl+ soap, and leather touches by long-standing local company Horween. Some rooms even have turntables and a heap of vinyl records, while others feature acoustic Martin guitars. There’s an abundance of public spaces here, too, from a popular rooftop bar to the lobby lounge to a fifth-floor terrace with outdoor seating and its own sculpture garden. The local touches extend to the art collection. (It should be noted that the pieces in guest rooms were done by students at the School of the Art Institute Chicago, who were all paid for their work.)
In the Area
The Ace has a snug spot in the West Loop neighborhood, which has more than its fair share of dining and drinking options. The fabulous Aviary bar is conveniently located just around the corner—stop in for theatrical drinks cooled by ice balloons (popped by a server) and served in glassware you’ll want to steal. CH Distillery & Cocktail Bar, a little further on, is another must-visit for cocktail lovers. Glorified diner Au Cheval, with its dimly lit leather booths, dressed-up comfort food (eggs come with potato hash and duck heart gravy), and draft root beer, is ideal for soaking up the booze. Bonus: the Morgan Station subway stop is just two minutes’ walk from the hotel.
How to Get There
This is the second time I’ve stayed at Ace and I agree with many of the reviews - it’s hip, in an awesome location and has a great rooftop bar.
The service at breakfast is disappointing, like you are interrupting them. Housekeeping is so inconsistent - soap one day, not the next. Bath mat one day, not the next. Items not replaced in mini bar and they started trying to service my room from 8.30am, despite do not disturb on my door. A colleague had housekeeping knocking at 6.30am!!
Also, check your bills - I was charged three times for one room service.
It’s great to be a cool hotel but be careful you’re not too cool that you forget the basics.
We stay in Chicago all of the time, and have to say The Ace Hotel was an ACE! Great for anybody that likes a fun and vibrant atmosphere with great bars and restaurants. Also has an elite coffee shop in the lobby.
Special shout out to Drew the manager at the front desk and the rest of his team there. They were super fun and really welcoming. We'll see you in a few months!
Great experience while attending a Wedding nearby. Located in the new hip area of Chicago. Accommodations were great. Can't go wrong with top rated bars and restaurants. Very mellow ambiance. Rooftop bar has great view of skyline.
Visiting our daughter who works in the west loop. Ace was great starting with the service. Although it always had a casual feel, hotel staff were consistently professional and focused on our needs. Other than the odd breakfast, it's rare we eat at hotel restaurants, especially where there are lots of great options within walking distance as in the west loop. But the Ace restaurant dinner menu is one of the tasty options in the loop. The after work crowd packed it in on Friday night indicating that its a local favorite. Everything you could want within walking distance and all of Chicago within easy access through public transportation or ride share just out your door. Great job, Ace.
The staff was amazing, so kind and full of information. The mini bar is outstanding and super reasonable price wise. Our room was roomy and simple and had everything we ever needed. Hotel is a central location, quick train or cab from O'hare, close to two main train lines. Will definitely be back. Extra thanks to Marguerrite at the front desk, she is so effortless at everything she does and made our lives so much easier!