4.5
Very Good 483 Reviews
Jetsetter Approved
This Hotel meets our standards
This hotel meets our standards, but we haven't stayed yet

Amenities

  •  Babysitting
  •  Bar
  •  Free WiFi
  •  Handicap-accessible
  •  Parking On Site
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property cottage Villa Suite Bedroom

Overview

Location

A stay at WHO – Windsor Hotel Opera places you in the heart of Paris, minutes from Folies Bergere and close to Galeries Lafayette. This 4-star hotel is close to Notre Dame Cathedral and Arc de Triomphe.

Rooms

Make yourself at home in one of the 24 air-conditioned rooms featuring minibars and flat-screen televisions. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have bathtubs or showers and hair dryers. Conveniences include safes and complimentary newspapers, and housekeeping is provided daily.

Spa, Wellness & Premium Amenities

Make use of convenient amenities such as complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge). Getting to nearby attractions is a breeze with the area shuttle (surcharge).

Food & Drink

Take advantage of the hotel’s 24-hour room service. Quench your thirst with your favorite drink at a bar/lounge.

Business & Travel Amenities

Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.

How to Get There

WHO – Windsor Hotel Opera
10 Rue Gabriel Laumain
Paris, 75010 France

Reviews

4.5 Very Good 483 Reviews
Decent Stay, Rude Staff
Reviewed 5 days ago

In short, this is a decent hotel and at best I had an okay stay here. To break it down:

Location – Great location. The entrance is located in an alley (Rue Gabriel Laumain) in the 10th arrondissement. You need to walk out of the alley to get to a side street. At night and in the morning its fairly well lit. Along the street (Fabourg Poissonniere) are little shops and restaurants, and even a convenience store a few short blocks away. It’s also conveniently between two transit stops— Poissonniere (line 7) and Bonne Nouvelle (8 and 9). It’s also a 15 minute walk away from Gare Du Nord, which is convenient if you’re taking a day trip elsewhere or arriving from CDG by the RER train.

Room – They are clean and are relatively updated. I stayed in the Junior Suite, which had a full bed, couch, mirrored coat closet and desk. Still, this is Europe so you will have to get used to tight quarters. Bathroom had a full tub, but only a half a glass panel between it and the sink. It did have a towel warmer and blow dryer. Note that there were no outlets in the bathroom. Our first floor room had windows that you could open fully, and had a full retractable metal panel (for security I presume).

Staff/Services – The maid staff was very kind and accommodating. For the most part, the front desk staff was very friendly. However, there was one gentleman that was quite rude and condescending during my week long stay there. I did not catch his name, but he was tall, black, wore glasses and always wore an off-color dress sock with his loafers. Here’s what happened: One night I came back to the hotel late (10:00pm) with some food. The restaurant I purchased it from was closing and we could not eat there. My party of 5 asked if we could eat it in the lobby where a few chairs were situated. This was separate from the area where breakfast was served every morning. He rudely informed us that we could not eat there since it was outside food, citing some kind of policy and that there was a sign that said so (there was no sign). This was puzzling, since it was after hours and the hotel itself was serving food at the time. This was also upsetting since we were forced to go back to our room and eat it in a cramped space. It was then that I realized that this “boutique” hotel wasn’t as accommodating as it was advertised. This was also made clear to me when I noticed that the overnight front desk staff used the quiet hours of the night to relax (with some listening to music while on the clock). Perhaps this rude employee wanted his personal time, and having people in the lobby eating would encroach upon that. In any case, not very professional at all.

As mentioned, my stay was just alright. If they’d been more accommodating, I would have gladly given them four stars. I can't get over how rude one of their staff was-- it really put a stain on my stay Location aside, I am reluctant to recommend staying at this hotel. It’s an old building masquerading as a "boutique" hotel with “updated” rooms, rude employees, and a tacky aeronautical theme.

Great time in Paris
Reviewed 2 weeks ago

Very nice and comfortable hotel. Ease access to all of Paris. Close to the metro of Bonne Nouvelle and Grand Boulevard. We had a ball and our trips to and from the hotel was exceptionally manageable given we were travelling with 2 kids and 2 elders. I would recommend this hotel comfortably to explorers for Paris and its Surrounds. The staff were very attentive and always helpful with each and every request. Hats off you deserve your 4 star rating!!

Always a home away from home!!
Reviewed 2 months ago

We have been traveling to Paris for vacation for the past 7 years and absolutely without question our Parisian home away from home is the Hotel Windsor Opera. The hotel is a 15 minute walk from Gare du Nord. It’s located on a very quiet street in a vibrant neighborhood. This lovely boutique style hotel has an awesome airplane themed decor with a very timeless appeal. We’ve stayed in several rooms with most of them spacious in size. The staff and housekeeping are all very attentive. The check in/out process is very easy and painless! Through the years of staying here Vincent, Sara, Catherine, Juan, and Greg have always ensured that we had the best vacation possible. And this is why for 8th year in a row we are coming back to the Hotel Windsor Opera and we cannot wait to get back!

A bliss in Paris
Reviewed 2 months ago

We stayed at WHO on a family trip to Paris for 2 nights. We couldn’t have been more happy with the hotel. The staff were amazing doing everything they could to make us feel welcome and happy. The location is great (central, but tucked away in a quiet side street), the rooms (we were in a triple room) were spacious, and spotlessly clean. I also really liked the interior design of the rooms. The breakfast selection was not extended, but very good quality and delicious. I couldn’t fault the place. We will definitely stay again!

Beautiful Boutique Hotel
Reviewed 2 months ago

This hotel was a little gem in the Opera District. Very well decorated with all the little bells and whistles of a big chain hotel. Breakfast was included in our stay and was an brilliant way to start our day. The coffee they serve is excellent and the front area where you eat is open with plush seating. I can’t say enough about how well the staff was and how they went out of the way to make us feel comfortable, answer any questions we had and for storing my bike in a separate area to give us more room in our room.
There is a grocery store just to the right and on the corner of the street at the end of the drive for baguettes, wine and anything else you might need.
Along the same street but to the left you will find plenty of restaurants and shopping within a short walk. You are not far from the Louvre from here and can actually walk it in about a half hour but the hop on hop off bus is only about a 15 minute walk away and the metro about 5 minutes.
There is a computer room downstairs and an elevator to get you to your rooms as well as a long winding staircase.
Thanks again to the exceptional staff! We thoroughly enjoyed our stay and if back in Paris would stay again.