The Peninsula Paris
What We Love
- Located in a classic 19th-century Haussmann building
- Six dining and drinking venues, including a show-stopping rooftop restaurant with Eiffel Tower views
- The 19,000-square-foot spa and 65-foot-pool are generous for Paris
- The 16th Arrondissement is one of the city’s most romantic neighborhoods
- Chauffeured vehicles include a 1934 Rolls-Royce Phantom II, a fleet of BMW 7 Series sedans and several Mini Coopers
What To Know
- The property made its long-awaited arrival in April 2015
- The hotel’s awesome offers — like rooftop morning fitness classes — can be pricey but are worth it
- Kids are welcome and well-catered-to with fun activities and entertainment
- 200 spectacular rooms are decked out in tasteful color schemes of cream and gray, accented with lashings of marble, wood paneling and gold leaf
- Free WiFi
- Handicap Accessible
- Parking On Site
After six years of building breathless buzz, this posh property on Paris’s swanky Avenue Kléber finally opened its gilded doors to the world in April 2015. The look is classic fin-de-siècle Parisian architecture, with mansard roofs, ornate stonework and sweeping views from terraces of some of the city’s most recognizable landmarks. This late 19th-century Haussmann building, which once housed one of Paris’s “grands hotels,” is now home to 200 spectacular rooms decked out in tasteful color schemes of cream and gray, accented with lashings of marble, wood paneling and gold leaf. Head to the rooftop L’Oiseau restaurant, located beneath a glass atrium on the sixth floor, for truly breathtaking views of the skyline (yep, that’s the Eiffel Tower just over there). After a day out seeing the town — preferably from the plush back seat of one of the hotel’s chauffeured vehicles, which include a 1934 Rolls-Royce Phantom II, a fleet of BMW 7 Series sedans and several Mini Coopers — relax and recharge in the spa with a city detox facial or deep muscle massage followed by a dip in the 65-foot pool.
In the Area
Forget your bohemian Left Bank leanings for the time being: you’re on the Rive Droite now, so make the most of your tony surrounds. Skip the crowds jostling for a glimpse of the Mona Lisa and instead sign up for a fascinating “Treasure Hunt” of the Louvre with THATLou, during which you’ll search for various clues around the museum, each tailored to a specific theme. Next, get thee to the sweet-smelling Ex Nihilo, a fancy purveyor of perfumes, candles and other delicious things on Rue St. Honoré — they’ll even let you customize your very own scent. Bypass the lines at perpetually mobbed Le Chateaubriand — star chef Iñaki Aizpitarte’s award-winning nouveau bistro on Ave de Parmentier — for his more casual sister restaurant Le Dauphin next door, where you’ll get a taste of tapas Paris-style.
How to Get There
The hotel is beautiful. However, service is a major disappointment and not up to 5 star standards. We stayed at Claridges in London which is a world of difference. At the Peninsula, maid service missed cleaning and turndown several times, plates left in our room for days, toiletries and soap not replaced, doorman rarely was present to open front doors for the ladies, room was not ready in time. When we returned the first evening, they could not find our keys. Our bags were still at bellhop and were not delivered to rooms promptly. Concierge was helpful but relatively ordinary, nothing great. No personal care, you feel like just a number in a big hotel not truly like a guest. Never offered the house cars at all.
On the plus side, the rooms are very nice. We had two jr. suites which was good size by Paris standards. The room is well equipped. Comfortable bed, high tech.
The restaurant Le Lobby was average, the Lobby Terrace is pretty but service slow. L’Oiseau Blanc was better. Wonderful theme with beautiful Eiffel views. Average service. Food was better than expected and probably on par with a Michelin 1 star.
Finally, we never once were we asked about our stay. At checkout, I did take the opportunity to provide polite feedback and simply was told management has recently changed.
We are big fans of the Peninsula brand and have stayed in LA, HK and NYC. I’m giving it five stars for the magnificent building and luxurious rooms and facilities. Unfortunately like many hotels in Paris, it was badly let down by the service. We booked two connecting rooms but did not get one even though both the rooms are connectable. One of the room was not ready until 5 pm which I feel was a bit tardy.
A couple of times we would ring house keeping and there would be no answer and the call was not automatically transferred.
The most disappointing though was breakfast. The last time we stayed here, it was a highlight. The service was appalling - a cappuccino taking 20 minutes to make! They must’ve also changed their bakery supplier - the bread and croissant were noticeably inferior to before.
The concierge though were efficient and helpful.
Don’t think we’ll come back.
Fabulous hotel. We arrived st 7 pm and told room was not ready so disappointed but this was very soon rectified and upgrade given. Service in hotel was fantastic. Room facilities were high standard, very spacious rooms.
We used the hotel Rolls Royce for a dinner reservation to the Ritz, excellent. Would love to go back.