Seven Hotel Paris
What To Know
- Make requests for specific Luxury Suites at checkout from Jetsetter; requests cannot necessarily be guaranteed
- Closet space is limited
- A $2 city tax per person, per night will be collected at the property.
- This is a futuristic design hotel; it will not appeal to all types of travelers
- Free WiFi
- Handicap Accessible
- Parking On Site
A stay at Seven Hotel Paris places you in the heart of Paris, minutes from Ecole normale superieure and close to Notre Dame Cathedral. This 4-star hotel is within close proximity of Place de la Contrescarpe and Paris Observatory.
Make yourself at home in one of the 35 air-conditioned rooms featuring iPod docking stations and flat-screen televisions. Complimentary wired and wireless Internet access keeps you connected, and premium TV channels provides entertainment. Private bathrooms with showers feature designer toiletries and hair dryers. Conveniences include phones, as well as safes and complimentary newspapers.
Pamper yourself with onsite body treatments or make use of the other amenities, which include complimentary wireless Internet access and tour/ticket assistance.
Grab a bite from a snack bar/deli serving guests of Seven Hotel Paris. Quench your thirst with your favorite drink at a bar/lounge.
Featured amenities include express check-in, express check-out, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.
How to Get There
I experienced a very unprofessional behaviour: after checking in (at 11PM), the guy at the desk called me in the room TWICE around 11.30PM about the payment.
First time, I told him the room had already been paid (he didn't see it "in the computer") and that we could sort it out during checkout.
Second time, he insisted that I give my authorisation to bill my credit card. I had to tell him to F... OFF and to just LET ME SLEEP.
Very frustrating. Upon checking in I was asked for my card details for pre authorisation incase we used the mini bar etc. Perfectly reasonable and a standard request. So I put my card into their machine with my PIN number.
I checked out two nights later and noticed a payment of €180 had been taken out of my account from Seven Hotel.
I rang them straight away. A helpful person apologised explained it was because a new member of staff had forgotten to cancel the pre authorisation and it would be refunded to my account within next couple of days.
I put the phone down happy. However this was over 2 weeks ago. Since then I’ve called the hotel to enquire why I have not had my money back. A new member of staff interrupted me before asking my details saying I would have it back soon. I asked her to check my details and tried to explain the issue. I was put on hold and told that it was refunded straight away and I’d have to check with my bank why I have not received it. I then explained I stayed nearly 3 weeks ago and was told already it wasn’t refunded straight away as someone new had made a mistake. The lady then completely changed her story to mirror mine and used what I had just told her as the reason why it was late. This has not filled me with any confidence. She said I would receive confirmation that the refund has taken place by email. I received an email of the receipt of the money being taken out not of any refund! I want contacting ASAP on the matter please.
First off let me say that the staff are friendly, helpful and the positive experience staying here. But my room was small, far too dark with no decent lighting. The Internet was slow, kept dropping and the room had no ironing board and iron. Finally my room was on the 6th floor and at night all I could hear was the lift going up and down the shaft.
I am sure if you are a couple and staying in one of the suites the hotel will fit your needs but as a place to stay while on business it’s not the place you want to stay.