Pullman Paris Tour Eiffel
What We Love
- The location at the foot of the Eiffel Tower, a couple of blocks from the Champs de Mars
- Even the gym has incredible views stretching from Montparnasse to Montmartre
- The Cali-fusion fare at FR/AME brasserie
What To Know
- Although families can stay in connecting rooms, the hotel is better for couples or business travelers
- Not all views are created equal. While many include the Eiffel Tower, the Classic Rooms offer views of the garden or neighboring hotels
- The property was completely renovated in 2014
- Pets are permitted for a fee
- Free WiFi
- Handicap Accessible
- Parking On Site
- Room Service
Within spitting distance of the Trocadero and the Champs de Mars, the Pullman Eiffel Tower is located right near Paris’s most famous landmark. The property was revamped by Christophe Pillet in 2014, and the look is contemporary urban with plenty of slate-gray fixtures and fittings livened up with bright primary colors. The vast ground-floor lobby features giant screens, oversize floral displays and a connectivity zone for the business-inclined.
Bed and Bath
Sleek yet simple, the guestrooms feature exclusive photography by Patrick Tourneboeuf of some of Paris’s finest buildings. Deluxe Rooms come with gadgets like in-room iPads, while all have flat-screen TVs, Bose sound systems and C.O. Bigelow lavender and peppermint products in the bath or shower rooms (some of the Classic Room bathrooms have yet to be updated and feature caramel marble). Many of the rooms feature balconies with views of the Eiffel Tower.
The hotel’s hip ground-floor eatery, FR/AME, takes you from central Paris to Baja California through its menu (ceviche, tacos, grilled octopus) and decor (sleek, long marble bar, colorful ceramics, glass-encased champagne bottles). Breakfast, served on the basement level (there’s an outdoor terrace for the summer months), covers everything from classic croissants to full English breakfasts or healthy fruits and yogurts. Even if you’re not a gym bunny, you should head to the gym for unrestricted views of the Trocadero. There are also some rather funky conference rooms for creative types who crave edgy meeting spaces.
In the Area
Start with the obvious sights nearby, such as the Eiffel Tower and the Champs de Mars, the Seine and its cruising bateaux-mouches, and the Trocadero beyond, or museums such as the Quai Branly and the Musee d’Orsay. Once they’re ticked off the list, venture into the very chic 7th Arrondissement and sample real Parisian life, especially the local markets such as the one on the Avenue de Suffren or on the Rue Cler, which is considered one of Paris’s most charming.
How to Get There
This hotel offers amazing views of the Effiel tower you can open up the massive windows and absorb the breathtaking views. The front desk was very helpful as well. You can get a flat fare ride to ORLY air port for 55€ From the front of the hotel.
Initially we booked this hotel months in advance and it was paid for before we arrived. The day we arrived at the hotel, which was about noon, we were advised that check in was at 2 pm but they needed to add our credit card for incidentals and also had them “block” a room for us while they held our baggage. After we roamed the city for a couple of hours until our room would be ready, we returned and were told they did not have a room for us but they could give us a room on the second floor with 2 twin beds. We originally paid for a Superior room with an Eiffel Tower view, so needless to say we were extremely upset and frustrated at how the front desk was handling this situation. There were also others in our party and some in the lobby with the same complaints. The front desk manager offered to have us sleep in the presidential suite for just one night until they could give us a room the following day. Although we had a place to sleep, we could not unpack and get settled so this was actually not a very good solution. The next day we were placed in a room on the 7th floor with the view we requested. That very night as we were getting dressed to leave for dinner an employee opened our door and startled me. I asked her how she had the key to enter our room and she responded that she was the manager on duty and thought the room was vacant. I responded “how is it possible that you are unaware that this room is occupied”. She apologized but it was obvious that this hotel is poorly run and they have no clue on how to treat guests that are staying at their establishment. The bathroom faucet was also broken and splashed water everywhere when you turned it on.
Upon checking out, they also tried to charge us for the incidentals in lieu of deducting it from the charge that was made upon checking in.
My advice to anyone wanting to visit París...do not stay at the Pullman. You will see many pictures on social media but to be honest the treatment we received from the staff was subpar. If I could do it all again, I would have stayed anywhere else. The city offers many beautiful sites and there are hotels next to those very sites that are spectacular. We were a group of 4 families and reserved 1 standard room, 2 superior, 1 junior Suite and 1 Suite, and all had a bad experience with this hotel. Do your research and choose wisely. The Champs-Elysees area would be a better option!
We visited a Pullman Paris for the second time, this time my wife was invited to convention in the hotel. When it was time for checkout we noticed 200 euros had been removed from my wifes passport case. During checkout we let a manager on duty know and filled out a complaint, they told us they reach out to us after they mande there investigations. We never heard from them, so we passed by the hotel a couple of days later due to that we passed through Paris 2 more days and it seemed like they hadnt even done an investigation on the case. They sent us another manager just to tell us they were sorry, they had “checked the cameras” and that the housekeeping lady had been with them for a while and never had any similar issue. The “gobernanta” or head of housekeeping of the hotel never even showed up to talk to us in person.
Very dissapointing, we had never lost money in any hotel in Europe, never thought a hotel like this would be the first. Matters worst, they didnt do anything about it.