Mercure Paris Opéra Garnier
- Free WiFi
- Handicap Accessible
With a stay at Mercure Paris Opéra Garnier in Paris (8th Arrondissement), you’ll be minutes from Theatre Mogador and close to Galeries Lafayette. This 4-star hotel is close to Arc de Triomphe and Notre Dame Cathedral.
Make yourself at home in one of the 140 air-conditioned rooms featuring minibars and LCD televisions. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Spa, Wellness & Premium Amenities
Take in the views from a terrace and make use of amenities such as complimentary wireless Internet access and concierge services.
Food & Drink
Take advantage of the hotel’s room service (during limited hours). Quench your thirst with your favorite drink at a bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 10 AM for a fee.
Business & Travel Amenities
Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services.
How to Get There
The hotel was lovely, but the rooms were extremely small. I was really disappointed with the wifi. I could not even send 1 email due to the wifi speed. The gym was very minimalistic but the hotel was classy.
Hotel well located within walking range of both metro and red stations. The whole hotel was very clean and quiet. Staff exceedingly friendly and nothing was a bother. Breakfast was varied with a good selection of hot and cold dishes. Will definitely be back.
Seldom do I write a review (on anything), yet my recent experience at this hotel has prompted me to do so.
In a nutshell, this was the single most dissatisfying and unpleasant experience that I have ever had with an Accor-group hotel. Where to start...
1. Reception on arrival - bored, and made me feel like I was something of a burden to have to deal with, as opposed to a customer who was paying 200€ to stay for one night;
2. WiFi - Would not work in the room I was in, and after mentioning this to the Reception team I was told that it could only be fixed in the morning, but that I was welcome to sit at the bar and use the WiFi there (how gracious);
3. The Bar - As a Silver member of Accor, I was presented with a coupon for a welcome drink that I happily used. What they don't tell you though, is that if you ask for a spiced tomato juice, is that you have to actually prepare the entire thing yourself. As well as this, not once was I asked if I would like to buy another drink during the 1.5 hours that I was at the bar, and all other patrons were given what appeared to be complimentary bar snacks - except me..?
4. Check out - I could not have envisaged that checking out of a hotel could be such an upsetting experience. I presented my key, and received a simple 'Merci' and that was it. I wasn't expecting a formal salute as I left, but something a bit more customer-focused would have been appreciated, especially as I was the only one leaving at that time.
The only benefit that I gained from my one night staying at this hotel was that it was very convenient to get to the train station in the morning.
Would I stay here again - you couldn't pay me to stay here again.