Maison Nabis by Happyculture
- Free WiFi
- Parking On Site
With a stay at Maison Nabis by Happyculture in Paris (9th Arrondissement), you’ll be minutes from Moulin Rouge and close to Galeries Lafayette. This 4-star hotel is close to Arc de Triomphe and Notre Dame Cathedral.
Make yourself at home in one of the 30 air-conditioned rooms featuring free minibar items and flat-screen televisions. Rooms have private balconies. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers.
Spa, Wellness & Premium Amenities
Make use of convenient amenities, which include complimentary wireless Internet access and concierge services.
Food & Drink
Take advantage of the hotel’s room service (during limited hours). Meet other guests and eat at a complimentary reception. Quench your thirst with your favorite drink at a bar/lounge.
Business & Travel Amenities
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services.
How to Get There
We really enjoyed our short stay at Maison Nabis. We had a very comfortable room and the breakfast was good, and available until 11, which was good news after a late night out.The staff were excellent.
My sister and I had a great stay in this lovely hotel! We were there for a long weekend (4 nights) and booked a standard twin room. All the staff were so helpful and friendly - especially Cecile, who made our stay magnifique! Rooms were beautifully decorated (as was the whole hotel) - so nice and such attention to detail, we took hundreds of photos!! Beds were comfortable and rooms a good size, by Paris standards! The shower was great and bathroom very clean. Good location - lots of places to eat and drink nearby, and we were able to walk to most places around the city from here (although if you can’t walk too far, taxis were easy to get!) The charging stations and comfy lounges, plus umbrellas you can borrow from reception were an added bonus! Thanks everyone for a lovely break - we’ll definitely be back!
The Hotel Maison Nabis delivered a high standard of service, clean room and amazing service. The hotel was near sacre ceour and 11 min. galleri la fayette. Keep up your very good standard. Smile From Copenhagen
Overall, we had a very enjoyable stay: the staff was friendly (especially Cecile (?) at reception), the hotel a little jewelry box in a great location, the breakfast ample. My only reason for not rating it '5' is the bathroom; while it was clean and spacious, the facilities were quite impractical. (It is probably more of an architectural issue.) The bathtub was built in in a strange way and without any shower curtain, so after every shower, we ended up with a large puddle on the floor. Also, the toilet splashed water out and around at every flush. However, these were minor inconveniences compared to the ambiance and the amenities of the hotel.
To whom it may concern,
I booked a standard room for 2 people at the Maison Nabis Hotel for 12th October to the 15th October 2018 via Booking.com. I was deeply saddened and disappointed with my encounter with this hotel. I had very high expectations and thought this would be a fabulous hotel to stay at for a short and sweet city break. However, my ‘short and sweet’ city break became extremely stressful due to Maison Nabis Hotel.
We arrived around 11.30pm on Friday 12th October. After a delayed flight and travelling, we were extremely exhausted and were looking forward to getting a good sleep before kick-starting the next day feeling refreshed. So we were welcomed at the hotel and given the room key. After squeezing into a tiny lift (good luck to those with larger suitcases!) we got up to our room on the 3rd floor (Room Number 30). I have never been so horrified in my life..we opened the door to see a complete mess in the room and in the bathroom! There were used towels lying everywhere, the windows were wide open, bed undone….it was a complete shock! We both then dragged our luggage back into this claustrophobic lift to ask the receptionist if maybe she has given us the wrong room key. She replied saying it is the correct room but she has no other rooms available for us. Now you can just imagine how furious we were hearing this. She did not know what to offer us and due to the time of night she advised she cannot contact her manager until the next morning at the earliest. She reassured me that her manager will phone me first thing in the morning. After waiting around for 45 minutes in the lobby with our luggage, she offered us a room in one of their sister hotels called Josephine Hotel. She told us nothing about this hotel apart from the fact that it is about 10 minutes walk from Maison Nabis. I looked at her and asked if she expected us to walk at almost 12.30am in a city we do not know at all and have just landed with our luggage to a hotel we know nothing about. This was a huge downfall of Maison Nabis as their customer service was very poor from the get go. I asked her to at least get us a taxi and for them to pay for it as it is their fault. She agreed to this and so we waiting 10 minutes until the taxi arrived. We got to Josephine Hotel which was obviously not our choice…it is a hotel I would never look twice at. It was situated in a completely dodgy area. We went up to our room which was multi-coloured and very tight. The toilet was separate to the shower and sink. It was just not a pleasant hotel and we were just so disappointed and tired. We had paid for breakfast for Maison Nabis so we got breakfast at Josephine Hotel. Breakfast was from 8am to 11am. We got down around 8.45am. We had 2 croissants, went up for more and were told they had ran out! They had no English breakfast tea either! It was a complete nightmare not being able to have a good sleep, nice hotel or good breakfast.
On Saturday 13th October, we checked out of Josephine Hotel and got a taxi back to Maison Nabis to see if our room was ready for us. The receptionist offered us an upgraded room because of the horrific incident that happened the night before. We checked out the room which was a decent size and CLEAN! I went for a shower and yes of course ANOTHER PROBLEM!! The shower was broken. Just when I thought it can’t get any worse. The shower did not stand up against the wall itself, the hotel staff must have done some basic DIY to keep it up. However, when taking a shower, you had to hold the shower head above you yourself as it did not have a stand to be able to be positioned correctly. So, I went to complain and they sent someone up to look at the shower. The lady who looked at it told me it is broken and there is nothing they can do for me. I told this to the receptionist who was completely unhelpful and just told me they cannot do anything to fix it and that I am lucky enough to have their upgraded room. I asked to speak to the manager as she was meant to call me first thing in the morning. The receptionist said the manager is unavailable until Monday, but I insisted I would like to speak to her as the receptionist from the night before promised I will get a call first thing. So she called the manager and then said to me I cannot speak to the manager as she is in a meeting and will get back to me. I thought this is just ridiculous! So we had to make do with the broken shower.
Monday 15th October, we were checking out. I asked the receptionist where the manager is as we were leaving Paris and would like to speak to her before we left. The assistant manager came and was very unhelpful. All she did was apologise but offered no solution. She then spoke to her manager as she saw how unhappy we were and that we do not accept just an apology for the major inconvenience. The manager, Sandra, came out from her room. At first she kept apologising but I wanted her to offer us some compensation for the inconvenience. She argued back with me and her own words were ‘other guests would understand and not put in a complaint about our hotel’. I was furious when she said this. She expected me to not put in a complaint against Maison Nabis?! After arguing with her for about 40 minutes, she offered me 50% reimbursement from the first night. Does she think that is a great gesture!? Why should we pay a penny at all for the hotel messing up our whole first night, putting us up in another hotel as if they did us any favours and then expecting us to pay towards it?! She then agreed to 100% reimbursement for the first night. She would not accept any liability for the shower at all. I expected a working shower for the money that I paid to stay at that hotel and she offered no gesture of goodwill! She then said she will look into it and see what she can do. But she did not commit to anything.
I do not understand how Sandra is a manager as her customer service skills are atrocious and she is not a decision maker at all. She was not confident in what she was saying and wasn’t very reassuring. The hotel is a complete shambles, staff are very unhelpful, manager is questionable. Avoid this hotel!!! They still have not been in touch even though she took my phone number and email address saying she will contact me within the next day or so. It is not Monday 22nd October. A week later, nothing. So disappointed and a very bad hotel experience to what was a great city break!