La Maison Champs Elysées
What We Love
- Great location behind the Champs-Elysées – perfect for shopping and culture
- Breathe in the surreal humor and sophistication of the Maison Margiela fashion house
- Elegant town house setting
- A grown up experience, from the hushed voices of helpful staff to the magnificent Couture guestrooms
- Trompe l’oeil decor and high tech trimmings
What To Know
- Only 17 of the 57 hotel rooms are by Margiela – Boutique Rooms are standard guestrooms
- The Cigar Bar is heaven for smokers
- The restaurant has a terrace for alfresco dining
- Free amenities include an iMac, WiFi access and movies
- The restaurant is closed for lunch and dinner from August 5 to 19, 2012
- Free WiFi
- Handicap Accessible
- Parking On Site
With a stay at La Maison Champs Elysées, you’ll be centrally located in Paris, steps from Palais de la Decouverte and Grand Palais. This 5-star hotel is close to Arc de Triomphe and Eiffel Tower.
Make yourself at home in one of the 57 guestrooms featuring minibars and plasma televisions. Computers, complimentary wireless Internet access, and cable programming provide entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Pamper yourself with onsite massages or take in the view from a rooftop terrace and a garden. This hotel also features complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge).
Grab a bite to eat at the hotel’s restaurant, which features a bar and a garden view. You can also stay in and take advantage of 24-hour room service. Quench your thirst with your favorite drink at a bar/lounge. Breakfast is available for a fee.
Featured amenities include a business center, limo/town car service, and express check-in. Planning an event in Paris? This hotel features 10760 square feet (1000 square meters) of event facilities. A roundtrip airport shuttle is provided for a surcharge (available on request).
How to Get There
All of the staff was very helpful and kind. The breakfast buffet and room service food were great. The front desk staff even offered us champagne on our anniversary. The location is also very convenient to the metro.
I have stayed twice now and overall I have been disappointed both times.
I found this hotel on the Marriott Bonvoy app. The price both times was really good, especially for the location. The good price allows me to say disappointed and not angry.
I think that they are new to the Marriott program because they don't seem to know anything about status or benefits. I received no upgrade offer on either stay, even though I am Platinum.
During my first stay, I did get some a fruit and dessert plate after check in. On the second stay, I got nothing.
The rooms are tiny but this is not unusual for Paris. They are all white and have a very cozy feel at night. However, be prepared to be awakened by some serious construction noise in the morning. It's as if they are inside your room, the noise is so bad.
This is supposed to be a 5 star but it really isn't. The sheets seem to be either a very rough linen or outright polyester. The grain is very thick so the sheets are super scratchy and seem cheap.
Rooms have a Nespresso machine but it's in a closet. You have to take it out and find a plug somewhere to plug it in. On second stay, one of the two available plugs on the table was not working so I had to unplug my laptop to plug the machine. Just super annoying. Also, housekeeping didn't refill the Nespresso capsules during my first multi night stay, I had to request more capsules.
Turn down service (a 5 star qualification requirement) is inconsistent. I received it only once on the 4 nights between the two stays.
The second stay, I was given this horrid accessible room. I wasn't warned about this during check in. Beware, this is a Full size bed and not a Queen or King size.
The hotel bar is nice. Both times I went the service was really excellent.
The restaurant is closed on Sunday night and Monday lunch through dinner. You can only get room service. These are all appetizer type foods. The only hot choices are their 'bocal' which are terrible. I ordered the veal. It was seemingly canned sweet peas mixed with a few pieces of veal in a Mason jar. The sticker on the side of the jar gives the microwave instructions. $24 for this is fraud, even for Paris. I was still starving after this but it was late and Uber Eats would have taken too long.
Beware, they charge your credit card for one night right after your reservation and unless you ask say something, they will charge your card a second time at checkout without using the original authorization. They don't seem to understand US credit card holds.
During check out the second time, I took the time to point these things out. I don't think the front desk agent understood but she was very polite and called her manager. Because I understand French, I overheard something about the rate and therefore too bad. I wasn't asking for a discount. I felt the manager ought to have at least come out to get feedback from a Platinum member (therefore frequent traveler) who had stayed twice in less than ten days.
Overall just really disappointing. The location gives this hotel a lot of potential. I also really like the cozy, peaceful design. Service and consistency need serious improvement. They need proper training on Marriott Bonvoy and its benefits. They need to improve the room service offering especially the nights the restaurant is closed. Linen quality should also be upgraded.
Had planned to stay for two nights at the hotel, but the room looked like an anxious basement with a dirty window overlooking a construction site. Not the way you want to spend a weekend in one of the most beautiful cities of the world. The service in the hotel was extremely rude and they refused to refund the hotel room. Spent more than an hour trying to sort it out with Agoda who was the travel agent that had handled the booking. The personnel at the front desk (“France”) just kept on arguing that the hotel looks just the way it should and that there will be no construction work in the weekend so it shouldn’t disturb us. After endless debates, I managed to cancel the reservation but still had to pay for one night although we didn’t stay at the hotel. Fortunately, I called a friend of mine who set us up in a real five star hotel (Buddha Bar Hotel). I do not recommend La Maison Champs Elysees for anyone as a five star hotel - in my view it corresponds more to a three star hotel.