InterContinental Paris le Grand
What We Love
- The hotel’s elegant Café de la Paix, which opened in 1862
- Thalassotherapy treatments and massages at the I-Spa by Algotherm
- The atmospheric lobby, with its painting of Belle Epoque actress Sarah Bernhardt
What To Know
- Families are welcome; ask at the front desk about the special children’s treasure hunt
- Some suites have ravishing views of the Palais Garnier opera house
- WiFi is $27 per day, but it’s free for IHG Rewards Club members
- Free WiFi
- Parking On Site
- Room Service
Tradition rules at this graceful 19th-century grande dame near the Palais Garnier opera house. Its restaurants, the Café de la Paix and the glass-roofed La Verrière, exude a Belle Epoque opulence and provide a welcome respite from touring nearby sights like the Louvre. The guestrooms are suitably old-school, with luxurious window dressings and architectural prints in gilded frames. A total of 82 rooms overlook the opera house; the others peer into a courtyard. Book a Suite for romantic features like high ceilings, French windows and a balcony. The five-star amenities include a business center, a serene spa that offers high-tech treatments, and a VIP lounge for all-day drinks and snacks overlooking the opera house.
In the Area
The Palais Garnier, home to the Paris Opera, is steps from the hotel, and it stages major operas and ballets. It’s also the site of the famous Robert Doisneau photo The Kiss. The hotel is well situated for those eager to take in the sights of classic Paris, from the 17th-century Tuileries gardens and Notre Dame to the winding streets of the Marais, famed for its boutiques and quirky bars and cafés. Those with a day to spare will relish a trip to the gardens of Versailles.
How to Get There
I am a Spire Elite with IHG and usually like my experience with the Intercontinental brand......except for this stay.
We used points, a TON of them (120k) for two night at the Intercontinental Le Grand. The location was great...directly across the street from the beautiful and ornate Opera House.
We arrived early Friday morning from Italy knowing the room would probably not be ready, it wasn’t so we jumped right into Paris with a Seine River boat tour. We received a call around noon that it was ready to go.
We arrived back at the Le Grand at around 2:30, and the placed was so packed and so loud in the lobby area with some sort of business conference that when I tried to use the restroom in the lobby, I was essentially stopped and told I could NOT walk through the lobby to the rest room and to go around a maze of 7ft plants that had been set up to barricade “us from them.” this went on all day until about 8pm
I received the room key and when we excited our floor elevator (1st floor) a kid with a lanyard says to me, “are you here for the break out meeting?” No I wasn’t but it was apparent we had been placed on the sala/biz room floor. As we headed towards our room, we pretty much had to dodge people sitting in the halls on their laptops out in front of the Salas. Annoying but whatever.
We got into our room and it was small. Really small. One night stand, queen bed and the electrical socket was partially pulled out of the wall (pic attached) and we had an internal facing room, zero view. As a Spire Elite, I don’t expect suites, etc, but a view of something other than pipes and the lobby roof would have worked. The bathroom was so small that my wife got ready at the desk in the room.
On Saturday, we spent all day in the City. Great time. We came back at 5pm, and sure enough walking back to our room there was another event staging taking place. This time a load of dancer trying on dresses, stretching etc. again, felt like I was in a video game.
We went to dinner, came back around 10:30 and this was still going on...but this time people were in costume, posing for pictures in hallways and stair cases (pics attached) were we waited again for them to finish. Remember, we were the guests.
I understand that hotels do events (believe me, my wife works in the hospitality industry), but I think we’re the rub comes in for me is that they knew all of this was taking place, and they threw us right in the middle of it. A simple room one floor up would have changed everything.
I will say the concierge staff and guest services were great.
I probably will choose another IHG property when I’m in Paris next
When I first found the hotel, I never thought I'd come into the construction building and check in. Do not reserve a room in this hotel until the construction is finished. It's really hard to understand that the entire view of room/superior club 5th floor/ was a construction tent and there is no notice when I made a reservation. I asked room-changing but today is full booking so I have to stay no-view room like basement. I can nothing to do now Don’t mistake like me
방의 창문이 공사장 천막에 다 막혀
뷰가 전혀 없습니다
(슈페리어 /5층-꼭대기층 /클럽)
예약할 때 아무 얘기도 없어서
체크인할 때까지도 몰랐고
방에 와서 헉- 했습니다
방을 바꿔달라고 하니 남는 방이 없다해서
이해안가지만, 그냥 있어야할 듯
공사 끝나기 전까지
예약할 때 신중하셔야 할듯
클럽룸도 가르니에 루프탑뷰가 좋다고 써있는데
심지어, 그쪽도 천막... 루프탑꼭대기만
살짝 보이는 웃지못할 일이..
Great Hotel, service is impeccable. Rooms are very comfortable. Bathroom did not have heating. We stayed for 4 nights at the Club Floor and is was worth it. The Club lounge is very elegant and with great food and drink. The location could not be better, you are in the middle of everything, shopping, metro, Vendor, etc... Would definitively stay here on my next visit.
The “iconic” Le Grand (Inter-Continental) hotel is in fact a gloomy, satin-draped bouffant affair whose gilt, bustle and flock pretension deflated my spirits, the more so when the lights didn’t work in the bathroom, the window wouldn’t open, and the carpet in my room had not been cleaned. I was rehoused three floors higher to a drab and cluttered cupboard of a room with bowls of dusty fruit, several surplus tasseled cushions and a bathroom shower that splayed water over the floor. This place charges 600 dollars a night! I cannot quite believe that this hotel can afford to carry on with this approach to its customers. Apologies were duly made, no doubt heart-felt, but this felt like an American experience in which everyone assures you of their care of you but nobody fixes things and problems are sorted out by offering discounts or credit points in their loyalty scheme which of course you have to join - sorry but this isn't the French hospitality experience that I once knew knew when the hotel's title was half its length and it wasn't an icon, just a really good place to stay. The business model now is just a zero sum sum game in which those who notice the underlying but unresolved problems are paid off and the profit is made on the rest. Welcome to the new American French dream! As for the cafe de la paix, that's been ruined.
We were part of a Tauck tour and stayed four nights in advance of the tour. The hotel is just lovely. In a great location. Our room was upgraded to a junior suite. We had two issues. One; the air conditioning is OK but not great. This is a cultural thing and an issue over most of Europe. We are cold weather people and have a hard time with warm, humid weather. We got over it but those from US need to be aware. We were there during a very warm spell in May, 2018. Two; we were served very tough lamb in the Cafe de la Paix. The waiter literally shrugged it off. He was rude, then ignored us. My husband went to management and they were MARVELOUS. Took it off our bill, came to the table and apologized, gave us free drinks and desserts. We have reservations for this hotel for Xmas. Is now our go to place in Paris.